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June 2023 by Kevin S.
Andre was a really great help, his attention to detail is superb. I have never got customer service like that before in my life. He was a great help to myself and my family. Very friendly and kind. We need more people like Andre in this world. Thank you Andre!
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May 2023 by Tee D.
I absolutely love this CVS. I live close to a CVS but travel just to come here because of the service I receive. The store is clean, the staff is very professional and the lines are hardly ever long. The staff greets you as you're walking in. The pharmacy staff are very knowledgeable and medications are hardly ever out of stock. Parking is convenient. I hve a great experience when visiting this location compared to the one I live closest to. Keep up the good work
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October 2022 by Jacky V.
This is one of my neighborhood CVS's, and usually every trip I take here is nice. This last visit I really appreciated the customer service that I was given. I bought an item that was on sale or so I thought and when I went Nancy was very helpful. She checked the price and was able to help me get a refund for the wrong price. I appreciated her patience and help. I think the staff here is good a few new people I'm sure because one of the associates seemed like if he was new but he looked for Nancy when he needed to be sure of something. I don't mind the CVS here because the store itself and staff are usually good. It's sometimes the other customers who can make it a bad cvs trip but that isn't something the store can do much about.
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July 2022 by Jose G.
Horrible customer service. Don't waste your time; call CVS CORP. directly: +1 (401) 765-1500 They will give you a wrong phone number to CORP. at the store. Horrible employees at the check-out lane.
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January 2022 by Lesley C.
Worst pharmacy. Here I am in pain from having all 4 wisdom teeth removed. The doctors prescribed me medication. And the pharmacist looked at me like if I made the prescription myself. They were giving me a hard time with my address even though I showed them more than one evidence. Like if I was lying . No! I'm telling the truth , and showed you proof ! They gave me such a hard time . Again worst pharmacy.
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November 2021 by Alma Z.
I went this evening to this cvs location and The cashier Amanda was rude. I told her it will be two transactions she said she will charge one and I'll have to make line again. That is ridiculous, have in mind I only had less than 3 items. She stated because the line could get longer is she serious there was only one person in line. Very unprofessional and not a good customer service.
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August 2021 by Marco M.
Really bad service. I waited for customer service for like 2 hours nobody came and when I left the store the employee was walking to the makeup section where my mom wanted to buy her stuff so we just went to another store.
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August 2021 by Eric E.
Not convenient to close 20min before 10pm on 8-3-2021 my baby was In need of cold medicine and I raced to the CVS store located in walnut park when arrived at 9:43pm I was stopped by a young kid not wearing any cvs attire and was told the store was close and had the doors closed. The kid said we are closed. I asked what time the store closes he responded " I don't know I close when my manager tells me to close" that is one poor customer service and the wrong non educated person working there. Who ever was the manager this night should be fired to one have someone like this kid closing doors before schedule and not only to close before to rudely advise customers they are closed and show no sign of care. Very bad service
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October 2020 by Damian R.
The cashier Damian was very helpful Hes the carepass god at the store. I will go back for sure because of him great guy.
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April 2020 by Oliveh F.
I've always been a paying customer, I've never stolen anything. This cvs had me feeling like if if I had. From the moment I walked in I came to get hair dye a lady with orange hair carrying a basket followed me through out the entire store not even trying to be discreet but making it completely obvious. I was in the hair care products section and to test out if I was being followed or not I moved to the stationary low and behold I turn and she's right there. As I'm in line to check out she goes behind the counter. I am not going to cvs to steal hair dye I deserve a little more respect especially in a drug store. Cvs do better
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February 2020 by Stefani L.
-5 star! To begin with it was very dirty! Disgusting things all over the floor, someone could get hurt. It was hot in there and also very humid inside. Not to mention this lady was letting people in the restroom, when we asked she said no!!! When we clearly saw her letting people in the restroom. Don't come here, This location should close down! With the that same lady giving dirty looks and a nasty attitude.
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January 2020 by David T.
They closed early today. Super frustrating we got to the store at 9:50PM and all we needed to get was baby formula. Store was supposed to close at 10:00 I'm going to call corporate and place a complaint on this location. We called the this specific store and the phone rang for a minor two, then it sounded like someone answered and hung up. The called was placed at 9:54pm
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June 2019 by Aydee P.
They have horrible costumer service, they were fighting with a women when i walked in and it was their failt
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February 2019 by Sandra V.
Avoid this place. They give you a call and let you know your prescriptions are ready but when you go pick it up it's out of stock! Seriously? Then why call and waste my time. Come back later for the rest. At least show some compassion and help find a solution like "hey I'm sorry we called to tell you your prescriptions where ready when they actually aren't. Would you like us to find another cvs that does have it in stock?" Nope. I had to tell them to track down an actual cvs to get my medicine. People now a days don't give a damn and just go collect a check.
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May 2018 by Frank C.
The manager at this store is the worst she does not follow any of the cvs rules and she treats her workers like s***
