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February 2023 by jonathan Estrada
Scammers
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February 2023 by Jonathan E.
I arrived to this establishment looking for furniture. I was just looking for general furniture and was not left alone by the salesmen. I kept getting asked what I was looking for and even after I said I am okay; they insisted I must know what I'm looking for. But then afterwards I found something I liked. I decided to buy it and asked If I can get a new one, not the one in display. The salesmen assured me I would get a new one and I believed them. After it was delivered I noticed the similarities in the one I got and the one on display. To this the delivery man said, " Do not worry, I can assure you. If you go to the store right now, the one on display will be there". Thinking, ok maybe I'm crazy.I cut the wrapping and wiped my finger on it to get a huge coat of dust. The next day I stop by the store and unsurprisingly, the same furniture that I bought, that was on display was replaced by a different piece entirely. I confronted the store and of course, "We told them to get you a new one". Any how, they offered a 20% discount for the next time we shop there. I doubt I will be using this discount.
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March 2022 by John Placencia
I was in the process of buying new furniture looked around came here very helpful reasonable prices.. good customer service very helpful and delivery was also great.. recommend this store for any purchase.. Thank you Carlos for your help!!
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February 2022 by Roger B.
I got all my furniture there excellent customer services Special Marvin Palacios easy going person !!!! Thanks this a touch of elegance!! Thanks casa Bella
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February 2022 by Rari T.
Both of the guys that helped me were great only remember big Marvin since he made the delivery. They were great with communication and not mention great priced. I got a custom made drawer to my liking down to the color and measurements for a little over 1,000, but some other places were tryna charge me more that if not more for drawers they already had there. Some places were even tryna tell me it would take 2 weeks to a month to get it. I got my CUSTOM made drawer made in a little over 2 weeks. Honestly they were great and the drawer looks really well made. How Marvin said it's "gonna grow old with you" I believe him. If y'all tryna get quality and adorable furniture and or if your looking for custom made furniture casa bella is the one stop you need make.
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February 2022 by Jessenia Andino
excellent service very friendly good prices with all pleasure I would return for more thank you very much
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December 2021 by Carlos G.
I bought a matress for 600 and after one day i got a rash i talked to the sales guy and he was very rude not professional The next day rash went away it was not the mattress Bur still very rude the salesman
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December 2021 by Ariadna C.
Very nice and professional staff ,great service , they work with you and help you get your desired furniture, they deliver and assemble your furniture. I do recommend this business , I am very pleased with their service.
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December 2021 by Catmen Santana
(Translated by Google) Personally, I am very happy with my purchase in this store, my bedroom arrived on time, everything was very nice.The delivery boys were very friendly and without forgetting Carlos who was very kind and patient with me .... I recommend them !!!!!(Original)en lo personal estou muy contenta con mi compra en esta tienda , mi recamara llego a tiempo , todo muy bonito .los muchachos de las entregas muy amables y sin olvidar a Carlos que fue muy amable y paciente con migo.... se los recomiendo !!!!!
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December 2021 by Maria Garcia
(Translated by Google) I bought a white vanity for my granddaughter, the price was very comfortable and the sellers were very attentive and kind to me ...(Original)Compre una vanidad para mi nieta color blanco , muy cómodo el precio y los vendedores fueron muy atentos y amables con migo …
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October 2021 by Suzy S.
If you're researching and reading these reviews about this store I suggest that you do not shop in it. Here is my experience with this store. This store used to be located near where I live several years ago. I stopped by there one day, and saw living room set that I really liked. I took pictures of it and asked about the price and left. Then pandemic began. I haven't forgotten about this set (sofa and loveseat). That store in my area permanently closed and only recently I found that they moved to another area, far from me. They said they still have this set. I planned the day to drive that far to that store, I didn't want to just order from online. Then I checked with them and the employee said that the set that was on the floor got sold, but he has very similar one and same sizing as the one I want to just come check it and they could "make to order" the set I want. So few weeks ago I went there. Long story short, employee promised to make the order exactly how I preferred an asked him, we discussed all the details, I paid and left. Few days later he called me that they don't have the wood frame he agreed upon and when we initially discussed that there would be partially velvet on the sofa and he promised, so during the call he said velvet would be more expensive. I was shocked. So either employee is absolutely unfamiliar of what merchandise they carry, but he did actually charge me ahead of time, instead of making calls and finding it out in the first place. This store misinforms customers, charges one price, but then wants more money. I had to cancel this order and get that money back. It was extremely upsetting to have such a bad experience with this store.
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September 2021 by peter Leiva
Great service, friendly staff, fast and reasonable .. overall, I love it .. thanks ?
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April 2021 by Maria V.
Recently purchased a bed frame set here in love with the merchandise! Purchased it on a Weekend and got it within 2-3 days!! the workers who brought it super nice and they installed everything and left it all super beautiful!!!!! I would recommend this place 100 % !
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April 2021 by Jorgeslash And into
(Translated by Google) ✔️✔️✔️ beautiful table ✔️❤️(Original)✔️✔️✔️ bonita mesa ✔️❤️
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April 2021 by Hugo Flash
(Translated by Google) Excellent serviceThe furniture is the best I have boughtAnd the guys from the deliver very good jobI have recommended Casa Bella to all my friends and family, they deserve 10 stars.(Original)Excelente servicioLos muebles son los mejores que he compradoY los muchachos del deliver muy buen trabajoYo he recomendado Casa Bella a todos mis amigos y familiares, se merecen 10 estrellas.
