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October 2024 by Liz Bieber
Had exactly what I was looking for. Staff was very helpful and friendly.
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October 2024 by Nate P
Great pharmacy and store staff. Always very friendly and knowledgeable.
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May 2024 by mostafa ahmadi
This is one of the best pharmacy in oc, always fast friendly and easy to connect, no matter who's on duty all doctors are workers seams they are very helpful .
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May 2024 by anastasia boutros
West pharmacy is the absolute best! Dr. Katrina Bichai is very thorough and truly cares for her patients. 10/10 recommend this location!
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March 2024 by Hallei Montalbano
Pharmacist was knowledgeable and nice. Very friendly and knew almost everybody that walked in. She got my prescription in a timely manner and I’m very pleased.
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January 2024 by Matthew Troup
I come here a lot for clients, Sabrina is the most helpful person I’ve had at any pharmacy. She is always willing to help me find anything I need and always pleasant as can be.
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December 2023 by Laura Smith
I absolutely love this family owned pharmacy. After years of being mistreated by the big branded pharmacies, I looked for a smaller more personalized experience. West pharmacy has been a God send for me and my family. Thank you Katrina for all you do.
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December 2023 by MARIBEL Castañeda
Don't go to that place, they treat their customers very badly, they are rude when answering your questions, if I could, I would give them 0 stars.
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November 2023 by Julia Riera
Best pharmacy in town! The customer service is impeccable. Katrina is a wonderful pharmacist who clearly cares about her patients. Plus, there are so many medical supplies that I can’t find at CVS or Walgreens.
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August 2023 by Kara Plotz
Quick service when I needed it last minute on Sat afternoon when no other pharmacy could help. The pharmacist was thorough and compassionate despite it almost being closing time.
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June 2023 by Todd Lassig
Despite the Walmart across the street, West Pharmacy is still kicking. They had the EMT scissors I was looking for and the service was great. The lady behind the counter has two sons who made Eagle Scout. What a neat lady!I would recommend them in a heart beat.
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May 2023 by Pulgovsky
Katrina is the best pharmacist in the pick up department. She is going to take care well on your concerns about medication.
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April 2023 by Susan O.
This is the best Pharmacy I've ever been to. The customer service is excellent. I don't have to wait, my phone calls are returned, and there is always follow up on my prescriptions. I also get to talk to the pharmacist every single time I need to. I highly recommend this pharmacy over the big brand chain pharmacies where I've waited forever and barely got any help at all.
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February 2023 by Paula L.
Very friendly staff, BUT......They have a strict no refund, no return policy. Period! If you are a reputable business why do you not stand behind your merchandise? I understand no returns or refunds, but no exchanges? Very shady. My husband purchased a support sock but it was the wrong size. An innocent mistake. Why would you not exchange it for a larger size? Never opened or worn. Their prices are extremely high also.I will not return.
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January 2023 by Sandy K.
Poor customer Service. Falsely advertised products. No exchanges, refunds or store credit. I purchased product that did not represent description. West Pharmacy would not back up product even though they agreed product was not represented correctly. Staff was unfriendly and rude. Would not return to this pharmacy.
