July 2021 by Kamila Saganay
We love to come to this address though we live in a different area mostly because of the managers! We used to come to Nadya she is so professional and nice, now she is promoted and we met Eleana and she is perfect too. Very professional managers, very polite, can easily understand what you need and offer the most profitable deal. And also it is always very clean inside, not crowdy.
March 2021 by Alex V.
Extremely efficient branch with a strong manager. Travis is a true pro and handled my problem and added great customer service to the experience. Rare to write a good review about a bank but this was an exceptional experience. Yolanda was also a great teller.
December 2020 by Katrina Petrovich
Some of the worst customer service ever. I went in for a simple question that I guess I could have called in for but as soon as I went in every employee seemed to go on their lunch break and even the manager was gone. One of the employees Kayla P something was very rude and didn't want to give me the time of day. Not sure if she was having a bad day but from the start she interrupted me, talked over me and barely gave me an answer. At that point I had accepted i wasn't going to get anything from her or any of the other employees so I left and on my way home stopped at the other wells fargo in the shopping center of miguels on beach and was delighted at how different the atmosphere was. So much better! drive the distance and do not go to this wells fargo. Never again "kayla"
November 2020 by Ahmet Y
Worst customer service at this location. I was there with my dad to open another account but the guy there did not help us at all he acted weird and disrespectful We have been using this location more than 4 year but never seen anyone like him.never going to use this location
September 2020 by ahmet combr
Workers are unprofessional worst customer service
June 2019 by Roger Hager
Nadia R. Was difficult poor service
November 2018 by Chef Rad B.
Fantastic Branch! The employees that I have ever come in contact with are polite, smiles, and a willingness to help. In fact, I had the pleasure to meet and work with an employee that I had not meet before, her name was Clover. Clover was extremely funny and polite, and most of all extremely helpful with my account. Clover also had a great manager behind her helping and talking as we handle my account. Overall, these two employees were outstanding and should be recognized for their great attitude and helpfulness. Great job ladies! I'll be back!
July 2018 by Sophia S.
Love this branch! The people are always friendly and work hard to get you through quickly. They also seem to have a fair amount of Euros and British Pounds on hand. This helped me out greatly when I decided I needed foreign currency before leaving on a Euro trip.
June 2018 by Tyler W.
Incompetent branch. Obviously.. The employees here can't take care of their customers... Especially a new one. If you ask them to order checks.. Forget it. Ask them to deposit a check.. There's always an issue. Stick with another bank. Wells Fargo isn't good. Should have listened to the news.. Closing my account.
May 2018 by Beth M.
I had gone to the atm to get cash for a trip to France and wanted $100 bills and atm only spits out $50's. So went to the teller Negin. She was very sweet and we had a nice conversation. I mentioned I was heading to France and that the money was to exchange for euros. She suggested that I get euros from her at no charge. I had no idea that was a service that the bank offers. I feel I got a good rate and saved me on foreign atm fees. I really appreciated that Negin had my best interest and helped me out. Thank you Negin!!
February 2018 by Windell S.
My family and I have chosen this particular branch as our family bank because of its proximity to our home. We have been treated with kindness and professionalism from the Manager Travis, loan officer Rishant all the Bankers and the tellers. Not sure where or why the bad reviews but as a customer there twice a week I assure you they are accommodating and efficient. I would recommended this branch to anyone and do.
July 2017 by Cali Auto Group
By far one of the worst Wells Fargo locations I have ever visited, and I've been to them all thru California, Nevada, Arizona, Texas and Georgia. UNFORTUNATELY for me, is that this location is perfectly located by my home. This location needs some major training. I should have wrote this 2 years ago when I first had my problems with this branch.
July 2017 by Caitlynn C.
TERRIBLE SERVICE HERE it takes so long just to get to the teller or anyone and once you do there rude and not helpful will not be coming back to this bank again.
April 2017 by Shadi O.
My fiance Andy had the worst experience with this bank. He has been banking with wells Fargo for nearly two years and never caused the bank any problems. His accounts have always been positive and bus credit card was always paid in time. Last Thursday while at work he found out that two of his saving accounts were hacked and money was transferred out of the account. We understand that in today's world things happen, however it's been 7 days and the money wasn't put back into his account yet. It is really sad that wells Fargo is taking their time to resolve an issue that is not his fault. The worst part is that the person assured him that the funds were not taken out of his account because he acted fast driving straight from work to the bank and yet the money was indeed taken. That's his hard earned money he had been saving for out cruise. I had a similar issue with Chase in the past and it only took them 48 hours to resolve the issue. I don't recommend wells Fargo to anyone as I'm glad he took the remaining money out of wells Fargo as well changed his direct deposits to his new account at Chase
March 2017 by Diana Strange
It went fine. There was no wait when I went and they helped me with everything I needed. I can't relate my experience to all the others I see written so that is why I am posting mine. It was what I would expect from a banking experience and at least my teller had a nice attitude throughout.