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February 2024 by Berlynn B.
I'm not one to leave bad reviews, but the youngish white guy at the front, looked at me when I walked in and said "get what you want, I got 5 mins before I clock out." Like sir. You got a whole hour before the store is closed. Definitely left a bad taste in my mouth. I rushed to grab whatever I needed because I felt uncomfortable.
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December 2023 by Mai Lam
Pharmacy staffs here are all have attitude problem. If you want to have a question they will cut you off. Especially the girl named NGOC.Complain to manager a few times. They just don’t care.Don’t ever go here.
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November 2023 by Chloe Griffith
I wish I could say I liked this pharmacy but they’re so disorganized and never have my prescription ready. I signed up for calls and texts to be informed when my prescription is filled, I never get those calls or texts. I call and their automatic phone attendant tells my I have a prescription waiting, I arrive and they tell me they put it back because it’s been there a week already…ok so why was I not notified it was ready a week ago? The pharmacist and techs are very nice but just incredibly disorganized and I don’t think it’s they’re fault but I would recommend choosing another pharmacy.
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November 2023 by Robert ..
I made an appointment to get the flu shot. I filled out all the forms online. I arrived on time and was told that it would be a couple of minutes. It's now 25 minutes and it looks like they haven't started to get it. Why make an appointment?? I didn't wait any longer. I'll get it somewhere else.
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November 2023 by Valeska Calderon
Worst pharmacy ever! 2x get a message Rx is ready for pick up, you show up and nothing is ready. Then they tell come back in 30min/10min and nothing. Taking my business somewhere else! Staff totally sucks!
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November 2023 by Natasha Johnson
Pick a different pharmacy, horrific customer service. Horrible at timing in getting your medication. Find somewhere else.
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November 2023 by Ann P.
Came in today to pick up medication for my 2 year old who is very sick. The employee who had my information written on the medication had address and number wrong. They also failed to give me a syringe for my medication and I had to drive back again to retrieve it. I can forgive one mistake but multiple on a child's medication does not make me trust this pharmacy. Should I trust they put the right meds in there for him as well? The employee I spoke to over the phone apologized and stated it was their employee's first day and that is absolutely still no excuse to mess this up. Thank you Heather for making this a terrible experience. I will not be coming back.
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October 2023 by Natasha N.
Horrific pharmacy. They never have your prescriptions filled on time. The pharmists there are rude and condescending. I switched pharmacies even though this one is right across the street. I'm surprised they are still in business. If you check any of their reviews, they are horrendous.
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October 2023 by Kerry
They seem like nice people, but even when I call in advance to make sure prescriptions will be ready, it is NOT ready when I drive up. The Save-A-Trip program does not work very well at all. I don't know if this is a corporate problem or a store problem, but it shouldn't take this much time to pick up prescriptions. It seems like the drive-through window staff has a high turnover rate as well.
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September 2023 by Erika M.
Pharmacy staff refused to take Apple Pay through the drive thru window. I shouldn't have had to pay anything to begin with, that is. I paid my copay online beforehand on their app and they said they had no record of it. I even showed them my email confirmation and online bank statement that listed the charge to no avail (!). They told me that they would end up removing the second charge after I paid again which I didn't trust at all. This is an awful business practice. They told me I had to come inside to pay in person if I wanted to use Apple Pay which I couldn't due to injury. I waited in a 25 minute drive thru line for nothing. Thanks Walgreens.
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September 2023 by Cheryl R.
This pharmacy should go out of business. Receptionist is rude and doesn't know what she is doing. This is a very unprofessional pharmacy. Left without giving them my business. Store is run down. I ended up at CVS and my medicine was half the cost!
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September 2023 by Amal Basily
Worst customer service ever. The technicians are not friendly. The pharmacy is uncooperative, unprofessional, and yells at me. If I could give it less than one star, I would give it to them. Won't be here again?
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September 2023 by Kathleen R.
I went in for a scheduled vaccine today and after waiting almost an hour I left. The pharmacist just kept filling prescriptions while I was waiting. I will go elsewhere
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August 2023 by Leticia R.
If I could give 0 I would. Service with the pharmacists is the worst. It hasn't been a one time thing it's been multiple encounters. My mom goes to this pharmacy because it's within walking distance from her home. Every time she goes they never have anybody available who speaks Spanish and can never get her meds refilled on time. She's been there for a couple vaccines and has tried communicating with them that she has a hard time seeing and they show no compassion what so ever. I spoke to someone today regarding this issue and she simply said well she's more than welcome to bring or call a family member to translate. As far as I know and from previously working in the medical field we are provided with phone numbers to call if there isn't anybody available to translate to provide the best patient care. It's very infuriating to hear how unprofessional they have been with my mom and nobody deserves that sort of treatment. I will be calling her insurance and filing a report.
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August 2023 by Keilani F.
I had a pretty frustrating visit at Walgreens Pharmacy today. I scheduled my vaccination appointment online and arrived 10 minutes early to my appointment. I noticed the pharmacist leaving as I arrived, which I thought was a little strange because I had an appointment scheduled, but I was hoping they would be gone only for a short break. When I went to the counter, it took a while for someone to help me -- most staff ignored me or just walked past, doing other things and starting other tasks. Once someone acknowledged me, they said that the pharmacist had just left for lunch, and that they wouldn't be back for an hour! I asked if they had my appointment on their schedule, and they said yes, so I have no idea why the pharmacist would leave right before a scheduled appointment for a 1 hour lunch break. Another pharmacist was there, but she didn't know how to give the live varicella vaccine, so I had to come back in an hour after the pharmacist's lunch break. I agreed because I needed the vaccine for school, and waited in the car. After waiting in the car for an hour for the pharmacist to return from lunch, I went back to the pharmacy only for the lady who checked me in to tell me that the vaccine wasn't covered by my insurance and would cost me about $200 for one dose! It's a 2-dose vaccine, so I definitely wasn't going to pay out of pocket if I could get it covered elsewhere. The staff here just seem incompetent. It was a red flag to see the pharmacist leaving for lunch as I arrived, as well as seeing one of the staff members forget the door code to enter the pharmacy. They're also not very attentive to anyone waiting for help at the counter, and the person who checked me in should have made sure everything was ready and in place before having me wait an hour for the pharmacist to get back from lunch. I can't imagine I would have had a good experience if I were to have actually gotten the vaccine either. This whole visit at Walgreens Pharmacy turned out to be a huge waste of my time. I ended up not getting my vaccine here at Walgreens, so I called CVS instead and was able to schedule my appointment immediately and get the vaccine the same day. The only good thing is that Walgreens Pharmacy referred me to CVS Pharmacy. I was able to get my vaccine without a problem at CVS, and I had an excellent visit there with very competent and professional staff -- unlike at Walgreens.