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March 2024 by Loniece C.
Customer cupcake order! Thanks Amanda!! Everyone enjoyed the cupcakes as much as they enjoyed looking at how cute they were!
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March 2024 by Michelle P.
I have shopped at this store for over 7 years and it has gone completely down hill. I am changing stores officially now, besides the fact that the shelves are always empty, deli workers are so rude, rotten meat always available for purchase as well as produce. The last straw for me was 3 days ago I bought some ground beef (as always checking the expiration date) that expired in a week and after day 2 in the fridge went completely dark brown and smelled rotten. I returned it today and the desk up front had me go back and show the butcher??? Why?? How does meat go rotten in 2 days in a cold refrigerator that doesn't have an expiration date for a week? Honestly this kind of thing has happened at this store to me multiple times. Still love the people there though, they have no control...you can tell.
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February 2024 by Celia P.
The gal which mostly runs the self checkout, long blonde hair named Christine, on two separate occasions has treated me like a thief. The first time I asked for help downloading a digital coupon for a product I had seen in one of the aisles. She advised the Wi-Fi wasn't good in the store and that I should have downloaded the coupon at home. Well, if I would've known about it, I would have. The special was buy one get one free on Starbucks bagged coffee instead of making sure I had two of them, and just punching in a code, she made me log out of the app and log back in. She even went so far as to tell me I might need to open a new account if it didn't work. I told her she was treating me like a thief and I am not gonna go home and download a new coupon to get more coffee. After about 15 minutes in the self check out, she finally took money off each product and adjusted the total. The second time she treated me badly I walked in with only a shoulder bag and a handheld basket. Then I saw a special on 12 packs of soda. I already had a few products in the bag. I walked through the self check out and let her know I was going to go get a cart and she was eyeballing me from head to toe as if I was going to walk out With what was in my grocery bag. I said, "I'll put this down right here since you're looking at me like I'm going to steal something'. I actually had to put my grocery bag on the ground near the trashcan so she would stop looking at me so rudely. I'm really tired of this lady's attitude. Every time I go through the self check out I make sure she's not working there. I don't know why she treats people this way, I'm not even dressed like I don't have a job. I hope she changes her attitude because not all people are thieves.
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February 2024 by Isaac Rodri
Employees by the name Becky T, Debbie, Nora, CJ, and Robert J. Are extremely helpful and strive to provide a excellent customerexperience. Each one of them deliver professionalism and a welcoming environment. I am always a satisfied customer on my regular visits. This location is always clean and well stocked and organized. All employees are team players to the max and respectful.
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January 2024 by K P.
This Vons is stocked well, clean and organized. I especially like their floral department. They get fresh shipments of amazing flowers three times a week. I also like the service. Becky helped me with a return, and she was respectful and pleasant. Debbie and Rebecca have also helped me and have often greeted me and processed my order quickly and efficiently. The best part is the whole staff is very festive. During the holidays, they are decked out with holiday pins and necklaces. Yesterday, Robert was wearing some New Year's bling. Too much fun! Thanks Vons! This is my favorite store in the area.
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December 2023 by Quavious Dingle Wingle Tinklton B.
I went here and the Deli was the greatest part. The worker helping me was Joba. She was doing a great job getting me my meats and cheeses for my cheese plater. She was excellent and in all honest deserves a raise.
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November 2023 by hailey maier
Robert J Is the best ever. We need more people like him everywhere. Friendly, professional and gets the job done efficiently.
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September 2023 by Caitlin Nguyen
Nora the supervisor was the rudest person I’ve ever encountered at this location. My husband was buying himself beer and she asked for both of our IDs. I ended up showing her my ID and at the end of the transaction she made a scene in front of other customers about how I didn’t say loud enough about how I don’t normally get carded. Keep in mind I’ve gone to this location many times with him and this has never happened. I’m almost 30 years old. It’s a bit ridiculous the power trip she had at the grocery store over a transaction he was buying and not me. Extremely unprofessional and gross. I won’t ever be back.
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September 2023 by Brad Smith
Their digital coupons and their sales are the only reason I go here. Other than that, the prices are absolutely, stupidly out of control.
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September 2023 by DeLayne B.
I just wanted to give a shout out to my new grocery store. After relocating to the area, this has become my local go to because the entire staff is so friendly and helpful. They have a great selection of meat and seafood, produce, cheeses, deli, beverages, you name it. The store is clean and well kept, and always inviting, keep up the good work!
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August 2023 by Retri B.
Very disappointed this evening with the lack of professionalism. Luckily there is a resolution, I will return using the self checkout system as it is efficient and Far more professional than my "cashier." I truly believe in the old saying. One sour apple ruins the whole bunch....
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August 2023 by Randall J.
This grocer has become my main go-to when it comes to my general pantry and household needs. Their store brand is notably better than some other grocers and the prices aren't so bad. Never have I had a negative experience with this store. Their tendency to staff with older folks is also very appreciated!
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July 2023 by Pam Powers
Clean, bright, well-organized... this store never disappoints me. They have everything I need plus lots of things I just want! I appreciate one-stop shopping. Their cashier, Karen, is wonderful; I recommend her lane :)
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June 2023 by Michelle Perez
I have shopped here once a week for 6 years and although I love everyone who works here, the quality of the store has gone down so much. Shelves are empty and so many products are not available anymore. For example, Cracker Barrel cheese is gone and because Lucerne pays more for the space that’s all you can buy now. Why doesn’t the deli carry Boars Head? The deli is by far the worst department in the store, staff and quality of product is so bad! So many times now for me the produce is below par with over ripe, expired and moldy fruits and vegetables. I really love everyone who works here (except deli) but I may have to transfer stores. On a side note: I can’t believe how much theft goes down at this store location, employees are not allowed to stop someone from stealing (per their union) but are allowed to watch carts full of groceries and alcohol exit the store without payment. This store needs help!!!
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May 2023 by John Wendell
Its my local super market shop there every week for the last 30 years