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April 2024 by Jack Demirjian
First off this is an indirect store meaning it’s not owned by Verizon. Their employees are very confused on how things work. They give false info about return policy’s. Each person has a different version. Secondly Verizon service is spotty at best in HB area compared to other carriers. If you must go to version make sure it’s a corp store cause if you have the smallest of issues they are going to tell you to call or go to corp. zero accountability for their own sales I would give zero stars if I could
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April 2024 by Brian Hoyt
Adrian was very knowledgeable and was the reason I purchased my new phone at this location. I highly recommend him to anyone that wants to work with a very talented person who has a vast knowledge of phones and accessories.
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April 2024 by Melissa Console
We went in to see if a switch of carriers would be better for me, and Scott was so personable and thorough throughout the whole process of what was best for me as a client. Immediately it was a yes to port over my number to Verizon.
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April 2024 by Mike Croft
Was very satisfied with the Five star service we received from Adrian at this store..He was friendly and answered all my questions, as well as fixing the problem my Granddaughter was having with her phone, as well as updating the S.M.S card.....Unlike the other Verizon stores in our area who were rude and of little help to us....This store sets an example on how customer service should be. An example to follow by other Verizon employees.....Thanks again Adrian ...You Rock !
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March 2024 by Gordon Pate
Adrian was knowledgeable and very helpful. We were greeted as we walked in even though he was already assisting another customer. As soon as he could he gave us his full attention and helped us until we had completed 100% of what we were looking for! Thanks Adrian
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March 2024 by John Silva
the younger guy was very nice and trying to be helpul the older fat guy is unhappy with his life too broke to live around here and a pathological liar.
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March 2024 by Jordan Rodriguez
I only go to this location. Great customer service
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February 2024 by Pam Vinje
Scott was great. Very patient and led me through the whole process. He made it easy
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February 2024 by Omayra Gingery
Sergio and Chris at the store were fantastic! They were friendly, knowledgeable, and made upgrading to our new iPhone15 easy and quick. We highly recommend this store. Our previous experience at the Verizon store in Garfield and Beach was a nightmare with poor customer service, so Sergio and Victor really stood out and made a big difference.
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February 2024 by William Neal
Scott worked tirelessly to ensure all was right with us and our purchases.
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December 2023 by Alan Nakamura
Great help and patience from Scott in supporting my transition to my new iPhone 15.
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December 2023 by Alexandra Willis
Fred was great!
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December 2023 by tttobbb
Scott crushed it
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November 2023 by David Manning
Had major issues with new phone’s we went to store and spent 1-2hrs getting it all squared away, didn’t get name of employee but he handled us along with 2-3 other customers all by himself I was super happy with services and help
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October 2023 by Jeff Fitzhugh
Sergio was super helpful and incredibly knowledgeable. He’s a great asset to Verizon.