Verizon offers a positive experience for customers seeking mobile, 5G home internet, or business solutions. Located in Huntington Beach, the store provides convenient online services, including scheduling in-store appointments and placing orders for pickup or delivery. Customers have praised the staff for their helpfulness and efficiency. Reviews highlight employees like Navid, who patiently assisted with account changes and promotions, and Oscar, the general manager, who resolved login issues quickly. Many customers report fast and painless visits for upgrades and trade-ins, even in busy times. Carlos, another staff member, was recognized for his exceptional service, helping customers with phone repairs and providing valuable tips. Overall, the store is noted for its competent and friendly staff, making it a recommended choice for Verizon services.
Navid was very patient while having to call my previous carrier to cancel my service with them. He got me a new phone with a great promotion while adding a line to my husband’s account. Very pleasant experience. Not sure why there’s so many bad reviews. We were in and out in less than 30-40 minutes. Love my new phone... read full comment
April 2024
Oscar the general manager solved my problem that was hunting me for 5 days of not being able to log into my Verizon account . Best Verizon store in the whole company , most competent and brilliant technicians and sales people who work for Verizon .
March 2024
I've had to visit a couple of times for upgrades and trade ins and each time it's been fast, efficient and painless
