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September 2023 by Jessie Lisa
Closed.
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August 2023 by Oksana Nezhyva
It's closed
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August 2023 by Caitlin Gibson
This location is permanently closed
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June 2023 by Stephen Q.
This branch is permanently closed as well as the one about 1 mile east at Hobby Lobby (which I went to just before coming here). Call the number to get more information.
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December 2019 by Cecelia R.
The young Asian gal had a REAL bad attitude when I was there today. Her answer to everything was "I don't know" and it was clear that my presence was a bother to her. There were no other customers, but I think she wanted to get back to her personal conversation with the loan guy in the booth next to her space. She wouldn't even sit down and assist me, she just answered all my questions with non-answers and a real snotty attitude. I didn't get her name...but I will next time.
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January 2019 by Gregory S.
The Bank manager Shahrzad Varjoy was not very compassionate. My father past away and had an account with 700.00 balance. No one knew of this account everyone thought it was closed. I received a statement saying the account was being charged a 5.00 a month fee for a dormant account. I went their and spoke to the manager and asked to have fee's waived since he pasted away and no one knew of the account. She said no since it was dormant so the bank deducted 50.00. She then issued a cashier's check for balance as I closed account. When I tried to cash check they wanted 7.00 to cash check. I called customer service and they told me it was up to Branch manager to waive the fees. They could do nothing. If you bank there you should consider changing your Bank or Branch.
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February 2017 by Tanya Concepcion
It is not permanent closed ,and the people there are great.
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August 2016 by Ant G.
I usually go to the one in Costa Mesa their service is fast and friendly. The girl that helped me here wasn't rude or mean, she just made me feel uncomfortable. I always cash my check in Costa Mesa but I leave near this branch. She said she was unable to cash because I didn't have the money to cover it(I only use this account for auto pay) I use cash only. I told her that was fine, I would take it to the CM branch she said she could call them. So you can do it just don't want to if I don't name drop the branch manager? Anyways she made feel horrible and uncomfortable. I guess I'll switch to B of A so I don't have this issue anymore. 11 year customer gone.
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July 2016 by Stacy H.
Best bank ever! They know your name and never let anyone wait in line! They put other banks to shame. I would never leave a bank that treats me this good. I'll stay with them for many years to come.
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June 2015 by Michael P.
Got to go to the Bank, Starbucks Anyone? When have you ever had a bank manager ask you if you wanted a starbucks coffee while you are having your new bank account opened. REALLY? Yes this is the kind of bank where they care and yes we live in a capitalistic society so banks might try to sell you something like free $75 to open a bank account or something...but back to the starbucks REALLY yes they do have one right inside the Vons store so order your hot morning coffee or afternoon tea and do your banking before it's even ready to be sipped. I dont just do my personal banking here... As a businessman running a muti-state corporation I think it's awesome I never have to wait in line (almost never) and I can re-up on prosciutto and brie at the same time as I discuss my credit card processing and my multiple bank accounts. I find it hard to believe anyone would leave these guys a bad service remark truthfully I have seen nothing but military style dedication to customer service and a good experiences for the customers I have witnessed. Then again they let anyone into grocery stores these days. I thought their approach was dynamic and personal. It's my honest opinion that they have one of the most detailed and premium banking experiences you can have in Orange County much less in a Von's grocery store at springdale and Edinger in Huntington Beach CA. Go open an account over there and if you don't love it I would be shocked. Their online banking experience is amazing and their credit card processing is easy and very user friendly...talk to Jesse for all your business banking technology tell them M.J. Proctor said "Keep up the good work"
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May 2014 by Randi F.
Did not look forward to changing banks when I got here..but this bank is awesome. First of all the free $75. Thing was pretty cool and everyone at THIS location is so friendly nice and fun Only People I deal with other us banks ppl are not ad nice.
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September 2013 by Natalie A.
Love this bank! The staff is super nice and helpful. This is one bank that I genuinely feel has my best interest at heart. Love love love US bank in my Von's!
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August 2013 by Nichole C.
Great service & friendly people! Stopped by to open an account and ends up I'll receive a $75 gift card as a bonus! Awesome!
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December 2011 by Christian S.
Great bank! although the employees here do teller transactions, they are personal bankers NOT TELLERS so they need to make sales... it is their job to sell. The staff here is AWESOME
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July 2011 by Sylvia K.
I was going to actualy change banks... then I moved and found out my original bank is inside the Vons right across the street. Based on convenince alone, they just saved this account. I went in for a cashier's check for my new apartment, and the teller was very nice and helpful. This teller was awesome! She waived the fees associated to the cashier's check for me just to be nice, gave me extra envelopes, and insured she had the correct spelling of the payee name - very thorough! Even tho it's inside the grocery store, with apples and oranges literally right behind you, for a first experince at the bank nearest my new place, this one is A-OK in my book.
