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August 2024 by Laura Chung
I came in to return an Amazon product but had other inquiries about the best way to ship a large package. Meredith was so helpful and knowledgeable and gave a solid solution to what I needed. I would highly recommend coming to this store!!
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August 2024 by Ryan Mykulak
Incredible customer service! Meredith has helped me with several documents that needed to be notarized, and she always carefully packs and ships my gifts for my family. I truly appreciate the friendly service I receive when I come here.
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August 2024 by Ashley Utterback
Very friendly and helpful staff, easy and convenient Shipping process and never a long wait
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August 2024 by Tony Pena
The service was beyond excellent. Friendly, helpful, considerate, and most of all caring. I will always recommend this super store to everyone.
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August 2024 by Hieu Phan
Darby is the best he always helps me every time I come in
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August 2024 by M Barger
Customer service consistently goes above and beyond any other UPS store I have used.
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July 2024 by Karen Schoenfeld
They have been great with some transactions, but I do not recommend them for passport photos. Although passport photos are notoriously bad, the person taking it made me put my hair behind my shoulders, and that is NOT a requirement of the Department of State.
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July 2024 by Ivan Hernandez
Really great store with professional customer service. An employee named Darby was extremely helpful and very communicative.
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July 2024 by Mike Lichtenfeld
DO NOT SHIP FROM THIS STORE!!!!
I shipped a very rare and fragile acoustic guitar with UPS Store 6849 on May 20th. I called in advance and confirmed that they offer shipping services for guitars and that they will box the instrument up to ensure it will be safe for its transit. I came into the store and spoke with a gentleman at the counter, reiterating that I needed to ship the guitar and wanted to pay whatever it took to have it professionally packaged up so that it would arrive safely. The gentleman at the counter assured me he would take great care of it and have it boxed up safely. THAT IS NOT WHAT HAPPENED. The recipient reported damages of over $1500 to the guitar, and said that it came with ZERO PACKING IN THE BOX!!! I called the store and explained the situation, and they asked me to email them with a photo of my receipt and a breakdown of the situation. I did as instructed, with NO RESPONSE. Upon follow up, they said that there is nothing they can do and allege I specifically asked them NOT TO USE PACKING and to ONLY PUT THE GUITAR IN A BOX BY ITSELF. What in the world?!?! Who in their right might WOULD EVER DO THIS!!! I filed an insurance claim with UPS and even THEY SAID this is NOT CUSTOMARY AT ALL and that UPS STORE 6849 IS NEGLIGENT!!! How dare they call me a liar. I am DISPUTING THIS CHARGE WITH MY BANK!
This also is NOT THE FIRST TIME this has happened. I shipped very rare trading cards from this store in April and AGAIN ASKED FOR PROFESSIONAL PACKAGING. They absolutely DESTROYED THE CARDS with their packaging. Fortunately I was able to recover monies with an insurance claim.
AVOID THIS NEGLIGENT STORE UNLESS YOU WANT TO PAY THROUGH THE NOSE FOR SERVICES THEY DO NOT RENDER AND FOR THEM TO CALL YOU A LIAR AND DENY LIABILITY FOR DAMAGING YOUR SHIPPED ITEMS. SHAME ON YOUR STORE!
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May 2024 by jeff “Jeffrey from the block” s.
Good little local print/copy place. They also take some Amazon returns and do notary.
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December 2023 by D W
I have been in this store twice, and both times the employees were pretty rude and did not feel that they needed to explain the process. I'm going to try a different UPS Store in the future.
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October 2023 by BK Paul
Outstanding and compassionate service. I am visiting from out of state to manage my mother's funeral and estate arrangements. I had multiple documents that needed transferring to my email. Erykah made this exceptionally easy, especially with her vivacious demeanor and friendly personality. Thank you ?
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October 2023 by Ilya Gutkin
location
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August 2023 by Angela Stuart
Very nice and accommodating
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August 2023 by Supermimi
Excellent customer service. Fast and convenient ???
