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November 2023 by Henry A.
It's a place little far but they help you , have nice promotions offering nice card and Josue it's a sales person they help you to get the car you needed
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November 2023 by Shawn Mora
This is the worst dealership I have ever seen. They lied about your job is your credit and even though I drove over 70 miles on their promise to finance me it was all for nothing, don't believe their job is your credit program, it's non existent. Go somewhere else.
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October 2023 by Lawrence G.
sarah is a fuckin liar...she told me to come in with $500 downshe told me they had 2013 toyota tacoma and other years close to it .,..around $15,000 i told what my budget was.., i told i had no car.... me and my mentally ill son went to surf city for nothing..., the manager paid for our uber home "sarah did ..bait & switch"...i give surf city nissan...angel pro car a minus. -10...... with all due respect fuck you all"..¡!! fuck you too. sarah
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October 2023 by Cassandra Sanchez
Buyer beware! I got a certified 2020 Nissan-Altima. They assured me that everything was checked/changed. Meaning breaks, oil change and other maintenance issues on the car. Within months of having the car we had to change the breaks, then the car battery and after that while driving the car my tire exploded and the tire rod broke. After replacing all that my car still needs an alignment. Mind you I called the dealership and apparently they can’t do anything about it. So what’s the point of having a certified car if they can’t guarantee that they will be responsible for any of these issues. BE CAREFUL YOU MIGHT END UP WITH A LEMON CAR!
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October 2023 by Jenna N.
I had the best experience buying my 2023Rogue. Brandon and Jose were helpful, honest, and understanding of my circumstances! Thanks Surf City Nissan!
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September 2023 by VILI TULIATU
Very accommodating and so kind! From drop off, to shuttle, to being informed that my vehicle was complete and then shuttled again, service was definitely superb. Claudio Gutierrez made checking in so easy and smooth and he even made sure I knew where the break room was so I can relax and wait. When I asked for shuttle, he immediately called shuttle and they were there by the time I made my coffee. I can’t express how much I feel catered to every time I’m at Surf City Nissan. Thanks!
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September 2023 by Jason R.
My Infiniti has an extended warranty, Infiniti rejected my warranty work and refused to work with me. Surf city Nissan went above and beyond to service my infiniti. My vehicle had an issue with the passenger airbag that Infiniti couldn't figure out. I met with Claudio in service who has been the best help I could have ever found. If you want to service your car and want a service advisor who will ACTUALLY call you back when you ask, look for Claudio he speaks English and Spanish perfectly. Frequent updates and fast turn around and overall 100% A+ score Claudio Gutierrez. Claudio of your seeing this, you the man! - Jason R.
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September 2023 by Carlos Sosa
Went in today trying to buy a car from them. Never have I been shamed the way they did. The sales man manager literally told me that to him it doesn’t matter if he sales me a car or not he will find someone else to take the car. They said family owed but want to give me a 930 car note
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September 2023 by Kimberly Hawk
I can't even begin to explain how happy I am to have finally found a dealership who cares about their customers. Long story short I bought a 2020 Nissan Kicks from a Dodge Dealership in May 2023 and have had issues with the car since the day after. Took it back and they keep giving me my car back,the same way I dropped it off. The same issues still exist. Claudio has been so great! I had to have the transmission replaced again and considering this is the 5th time, I was praying it could all be fixed and corrected here at Surf City Nissan. Unfortunately my extended warranty denied claim on the other work stating I had to take it back to the dealership where I purchased it. I wish I had bought my car here at Surf City! Claudio and the service department go above and beyond and actually treat you like a human being! Even though car is still having issues, it's not there fault it's mine for buying this car at a dealership who sold me a lemon!!! Thank you Surf City Nissan for restoring my faith in auto service repair! Thank you Claudio, for listening confirming my concerns and treating me with care and respect! I will be back! Thank you again Surf City Nissan service department for your awesome customer service and kindness.
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July 2023 by Tho Dang
I recently had my Nissan Rogue serviced at Surf City Nissan and was very pleased with the experience. The staff was knowledgeable and efficient, and I was able to get my car back on the road quickly.Here are some specific details about the service that I received:* The service advisor took the time to listen to my concerns and explain the different options available to me.* The technicians performed the service quickly and efficiently.* The car was clean and detailed when I picked it up.Overall, I was very happy with the service I received at Surf City Nissan. I would definitely recommend them to others.
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July 2023 by Vanessa Garcia
Capri was really helpful and informativeShe knew what my car needed and offered payment options including a credit application for assistance during a hardship. She assisted with a smile and I never felt like a was “bugging” her . Great experience
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July 2023 by Brandon Bandt
The whole staff is really helpful they made the process quick and painless I'm very happy with the car it's beautiful!!! Go go go! check out surf City Nissan if you want a new car quick easy!
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July 2023 by Carolyn Vu
No expensive surprises, which was nice. But had already completed an expensive maintenance the last time. Polite and helpful service.
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July 2023 by Matthew J.
My first time into service and it was great experience! Check-in was a breeze, wait time wasn't too long, staff was friendly and very communicative and the free coffee and snacks were just a plus!!
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July 2023 by Jonathan Tran
Mark exceeded my expectations, he was very helpful and he went above and beyond to correct the issues I was having as more.Thank you very much, I will definitely return back to Surf City Nissan to service my cars in the future.
