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March 2024 by T H
Taylor was super helpful and very knowledgeable! Great location and glad they are open on Sundays!
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February 2024 by Amador R.
The two gentleman at the counter were eager and willing to give me the very best customer service and offered education to an amateur such as myself. I was able to get exactly what I was looking for and all my questions were answered sincerely and in depth. What a great visit!
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July 2023 by Hoyt Grasso
The store had a limited selection of colors and brands, making it difficult to find what I needed. I was not satisfied with the options, service, and pricing at this paint store. Better try somewhere else.
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July 2023 by Eric Hertzen
Found what I needed with the help from Gary
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December 2022 by Brice
Needed to paint a room. Taylor was very friendly, patient, and helpful in getting just the right supplies, color matching, you know, normal stuff. But it's always nice to interact with nice people.
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November 2022 by Greg Garbacz
Great people, great product
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October 2022 by Brice Tanner
Needed to paint a room. Taylor was very friendly, patient, and helpful in getting just the right supplies, color matching, you know, normal stuff. But it's always nice to interact with nice people.
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June 2022 by David Chien
Crazy day paint color matching!Home Depot couldn't match their own "Coral Mantle" after 3 attempts, gave up. Lowes couldn't either - too dark/red.Only this Sherman was able to match in one try, but because Quarts in exterior paint are out of stock, they could only provide a sample quart...Minus a star because:Staff could have called around for me to identify stores that had a quart in stock, but never offered or did that. (Or, wait! They have Gallons in stock, so how hard is it to pour paint to fill quart cans?!)Also, they brought the sample to the counter to checkout. I thought I had everything going to my car until I realized they forgot to give me my old can of paint back, so I had to go back to get it.
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April 2022 by M Worker
Went in today spoke with John. He was very help and knowledgeable with basic questions about my airless sprayer. His patience, professionalism and knowledge deserves this review.I appreciate your help in the tip/washer questions. This experience will make me use SWP more than HD.Thank you
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January 2022 by Lesli S.
Less than impressed with this SW store. We've been buying SW paint for several years and always had a good experience with one of their other stores. However, went to the Beach/Warner location a couple times recently and really don't want to go back. The employees were polite enough, answered the phone and handled my order. However, they offered very little help when trying to figure out which of the different levels of base paint I wanted to buy. The employee told me which one I should get, but I wanted to know about the different options so I could make an educated decision since we were going to paint our entire interior using the same base paint. My paint color was discontinued so they pulled it up from the old list and agreed to make it for me, which I appreciated. However, it was REALLY REALLY off! WAY off! I understood that I still needed to pay the $60 for the gallon that I was going to discard and didn't raise any issue with that, but not a peep from the employees asking about the color problem. When I tried to get a smaller size of another paint (so I didn't end up with another unused $60 gallon), I was told about 3 times that there's a paint shortage so they don't do sample sizes anymore. Okay....so I need to buy a gallon again to try a color? No - they could do a quart. Whatever-that's fine. When I asked for a certain sheen, was told b/c of paint shortage I couldn't pick my sheen and that it would depend on what they had in stock. Okay...so what sheen do you have in stock? Well, it depends on the paint you pick. Seriously!?! I told you the paint color and sheen I wanted. Can you do it or not? In the end they could do it and quoted me a price. When I showed up I was billed more. Not a big deal - I noticed, mentioned it and they refunded the difference. Just annoying and for whatever reason, this store feels difficult. We are now going to Home Depot where it's incredibly easy (and cheaper) to get paint and straight forward answers and finding a color they offer.
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January 2022 by L S.
Less than impressed with this SW store. We've been buying SW paint for several years and always had a good experience with one of their other stores. However, went to the Beach/Warner location a couple times recently and really don't want to go back. The employees were polite enough, answered the phone and handled my order. However, they offered very little help when trying to figure out which of the different levels of base paint I wanted to buy. The employee told me which one I should get, but I wanted to know about the different options so I could make an educated decision since we were going to paint our entire interior using the same base paint. My paint color was discontinued so they pulled it up from the old list and agreed to make it for me, which I appreciated. However, it was REALLY REALLY off! WAY off! I understood that I still needed to pay the $60 for the gallon that I was going to discard and didn't raise any issue with that, but not a peep from the employees asking about the color problem. When I tried to get a smaller size of another paint (so I didn't end up with another unused $60 gallon), I was told about 3 times that there's a paint shortage so they don't do sample sizes anymore. Okay....so I need to buy a gallon again to try a color? No - they could do a quart. Whatever-that's fine. When I asked for a certain sheen, was told b/c of paint shortage I couldn't pick my sheen and that it would depend on what they had in stock. Okay...so what sheen do you have in stock? Well, it depends on the paint you pick. Seriously!?! I told you the paint color and sheen I wanted. Can you do it or not? In the end they could do it and quoted me a price. When I showed up I was billed more. Not a big deal - I noticed, mentioned it and they refunded the difference. Just annoying and for whatever reason, this store feels difficult. We are now going to Home Depot where it's incredibly easy (and cheaper) to get paint and straight forward answers and finding a color they offer.
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November 2021 by Josue T.
Honestly I have never been screwed over by a vendor like this low class SW. they charged me for material they did not have in stock and promised me it will arrive no later than lunch time. I gave them more than enough time to gather it all up since I came on the following morning and they still didn't have it ready. They broke company policy and now they won't give me my money back. I will never deal with john and clark ever again !
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September 2021 by Mitch Franco
the service at this location is like none other. Clark was very helpful and experienced in colormatching. I recommend this store for all your paint needs.
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May 2021 by Gary Droeger
Helpful associates. Quality paint. It took me 15 minutes to place my paint order and leave!!
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April 2021 by Katy Wright
Excellent customer service
