Sherwin-Williams Paint Store offers excellent customer service, as highlighted by several reviews. Customers appreciate the friendly and knowledgeable staff, who are eager to assist with color matching and finding the right supplies. One customer noted that the store successfully matched a difficult paint color after other stores failed. The staff, including individuals like Taylor and John, are praised for their patience and willingness to answer questions, making the shopping experience enjoyable for both amateurs and experienced painters alike. However, there were minor concerns about the availability of certain paint sizes and the handling of returns. Overall, customers feel valued and supported during their visits, making Sherwin-Williams a preferred choice over competitors like Home Depot and Lowes.
Taylor was super helpful and very knowledgeable! Great location and glad they are open on Sundays!
February 2024
The two gentleman at the counter were eager and willing to give me the very best customer service and offered education to an amateur such as myself. I was able to get exactly what I was looking for and all my questions were answered sincerely and in depth. What a great visit!
December 2022
Needed to paint a room. Taylor was very friendly, patient, and helpful in getting just the right supplies, color matching, you know, normal stuff. But it's always nice to interact with nice people.