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February 2024 by B De Shazo
Great staff, clean and organized merchandise which changes constantly.
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February 2024 by Emilio Concha
Fine thrift store but no changing rooms which is pretty important when all sales are final.
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December 2023 by killa kalani
The people who work there are not very nice and customer service is not something they have pride in. They sold me a broken heater that didn't work. They also wouldnt accept it as a return or at lease give me store credit or a % off my next purchase instead it was a stand off ish angry gay man giving me attitude as if I seen the sign that says they won't accept returns. So I calmly said fair enough and took it back to my car. So I returned to the store the person with the attitude kept watching me as if i was going to do something. Idk why but I continued to shop. I found a few things a jacket, a collered shirt, and a mosquito trap. upon arriving at check out when asked if he would check the trap to insure it operated correctly he refused to check the product I wanted to buy." They will sell me the product but can't guarantee it would work." As if i didnt already know that fact. He then switchs the prices on my jacket claiming it's a long sleeve. the sign says jackets 5.99 but the male worker wanted to charge me 7.99 cause it's a long sleeve. switched prices was strike three i told him i was sorry but I didn't want to buy anything. After which he was staring me down as I walked out and continued to watch me get in my car which made me uncomfortable as if I did something wrong as if I was going to cause a problem or commit a hate crime to justify his attitude and poor customer service and stand off ish attitude.
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September 2023 by Pynkk
The girls inside all have a bad attitude, especially the one with braids and other one with the undercut. The manager wasn’t much nicer either. They aren’t representing the values and morals behind the Salvation Army well at all with the way they speak to their customers.
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July 2023 by Kathy Sainz
Staff was rude dark latina girl with loud voice and guy that seem gay. They’re were very rude and almost got my feet sweep with the broom he was cleaning with. First and last time at this thrift store. Train your employees better and not to be so pushy and rude with customers!!!!
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May 2023 by Kim P.
I have never been treated so bad ...I had a full cart ..im handicap ..cant walk ...very good So i take the hangers off And ask the sales person 1 she pontsto a rack way over by the registerAnd tell as i got to it I have put them on it ....wow ..i have a dear friend that works there known her for over 30 years. .she had the best beach bathing suit store on main st hbSo out of respect i didnt drop them pn floor So i continue ..and some have no tags But i asked price of each thing dress Shirts long sleves ..So time to buy this big over flowing cart ..The girl was being rude ..aa she was taking things that I asked price or when she picked a sleeping gown ..and charged for dress was being pushy and if i didn't want out to the side and a torn ..one she snapped at me I had too put them on rack 3 feet away ...Now i'm getting really up set Yes its the end of night But i'm a paying costumer ,So my friend carrieJumps in and she's grouping them. And placing them in bag But at same time i've turn from the girl She rang. Up all that I didn't want . On the far left of her And i didn't know i'm shocked at how she's tell my friend no that dress A night shirt at best .. Then there's little farie on horse ...and carrie said they are together She charges 199 2 times I asks about the hair dryer And little white nick nak499 .she charged 999 So i spent 300 And got 150 ..of what i wantedOr what i would have got if prices where what i was told as shoppedOn receipt i went over it and if i have to go to there main store ..and give a full and very bad way i was treated the whole time i was shopping ...And priced high And she out the things I didn't want but didn't move them to rack 3 feet from counter The other girl could have but no shes bitching bout me not putting them on rack ..Wow way to to treat a costumer. ..paying ...for at least half of what i picked ....and needed the other half tto go back because of all the price and condition ...That's my right ..So salvation army please make this right ..kim .. hopefully i Will feel safe and treated with respect and kindness......by the way the whole time was how I was treated by carrii...And her working hard on the dishes and all the display thing ...hard and with the same respect and love she out in to her store ..in the past ...but a part of what makes. .. Huntington beach. ..iconic ...a liite beach town
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May 2023 by Aidan Quan
Some of their things were a bit overpriced. But they had some cool things.
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April 2023 by Michele B.
Convenient location & easy donation drop off. Good alternative to Goodwill. Grab your hand me downs & make a donation. Or shop in the store
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March 2023 by Sandy G.
I like the Salvation Army and I appreciate the good work they do. for some reason I rarely find things to buy at their stores. I think the quality of offerings is off a bit. maybe they should partner with some of the corporate retailers to being in more merchandise or reach out to the public?
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March 2023 by Lauren Ward
This is by far my favorite Salvation Army Location! Not only is the staff and management wonderful; but the inventory is killer- filled with treasures every time! I particularly LOVE the new merchandising of the home & glassware section in the store. The added shelves are organized by color and category which makes for a great shopping experience - you can still “treasure hunt” without having to dig through piles of dusty items stacked on top of each other. I hope they keep the home section this way- i love it!
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February 2023 by Barbara G.
Okay so today I went to Huntington Beach store and I bought stuff before the sale. I always go before the sales because I'm going to go on the day of the sale and buy stuff and even before the store is always so clean. The staff is always so nice and I just enjoy going just to be in the atmosphere of a store and just the nice associates and they greet you when you come in the store and they're so willing to help you and just really friendly all over. So of course that's one of my favorite stores is Huntington Beach so I started off at fountain valley store but between the two I spend my money at both of the stores. So if they're having a sale I split my days up I'll go either in the morning to HB or either the afternoon to FV either one. I'm going to go on both days of the sale but I really like Huntington Beach store and the manager. He is awesome so it's really nice to see him today. Helping out at fountain valley store and your staff is so awesome at Huntington Beach store and it was just a joy to see you there helping with one of your other stores and I just wanted to say keep up the good work and your staff is awesome and in order to have an awesome staff you have to be awesome leader and treat them with the same courtesy as they give you and I give you a 100% on customer service just as well as I give your staff that
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November 2022 by Jason Semko
Rude younger staff that in my opinion clearly doesn't want to be there
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November 2022 by Jake F.
super easy to donate. it's drive thru so you don't have to be walking back in forth. I just feel bad for the employees that have to deal with stupid people not wanting to wait their turn and rather cut the line it's like why make it harder on your self when u can just drive up
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October 2022 by Jason S.
Rude younger staff that in my opinion clearly don't want to be there. I don't blame them with the inflation numbers and the whole anti work movement.
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September 2022 by Rebeca Aguilar
I have liked this store based on clothes. Better than goodwil. :)
