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May 2023 by Dailey Andrews
Cody was promt and informative to fix our tankless water heater. The prior installer would take numerous days to schedule an appointment.
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January 2023 by Linh Tran
My Rinnai tankless water heater was leaking gas. I called Resolved and then Cody arrived in about 3 hours. Cody fixed my issue promptly. Not only Cody was knowledgeable, but he was able to communicate clearly so that I understand what was going on. He did go above and beyond. He wore shoes cover when getting in and out of the house so a little thing like that adds up. On top of everything, my plumber, Cody, was very friendly. Definitely use the service again in the futureServices: Water tank repair
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December 2022 by Lisa L.
I found Resolved Home Services online by looking for someone to service our tankless water heater that just stopped working. I looked at reviews and decided on them. They had 5 Stars and for a very good reason! This was in August 2022. Travis came out same day I called and gave us Every option we had to fix or replace the water heater. He had Very good explanations for choosing Any option. It was "resolved" that same day! We have since had him come out for other home emergencies that required a home remediation referral from them. We had to cut out part of a first floor ceiling to fix damage from a problem happening on our second floor. Always stressful to have to do something like this and pull apart a bathroom to fix things. But I'll admit having Travis from Resolved on my side of making sure it all got done properly, I just felt more at ease. I knew it was going to be done right. I'm finally writing my review for them because I feel they deserve it and all you customers out there looking for a company you can trust to do the job right! A company that Knows what they are doing! And is Not going to nickle and dime you for little things that they have done in addition to what they came for! Travis replaced two shower heads. One wasn't putting out hot water anymore and I thought it was related to the tankless water heater he had recently replaced. But it was because the shower head was completely calcified and the water wasn't able to pass through well enough and for some plumbing reason the hot water was going cold after a few minutes. Since he replaced that, it's been perfect. This week, now late December 2022 the fire alarm on my ceiling where we had the leak was beeping continuously so I was afraid there was a problem again. I texted Resolved and Travis came out the very next morning to check for moisture and water. It was Not a leak but a problem with the electrical knobs in the fire alarm that had been pulled on and off many times over the years. It just decided it was time to be replaced. WOW!!! Is what I say about this company! Completely professional, personable, honest, and they Know what they're doing and they do their Best to get to you to handle your problem as soon as they are able, because they are quick to respond. As far as I know they are not a large company but they are earning a Big name for themselves. I highly recommend them!!!
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December 2022 by Linh T.
My Rinnai tankless water heater was leaking gas. I called Resolved and then Cody arrived in about 3 hours. Cody fixed my issue promptly. Not only Cody was knowledgeable, but he was able to communicate clearly so that I understand what was going on. He did go above and beyond. He wore shoes cover when getting in and out of the house so a little thing like that adds up. On top of everything, my plumber, Cody, was very friendly. Definitely use the service again in the future
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December 2022 by Grant Uhler
Hey guys! I had a issue with my tankless water heater and Cody came out on time and was super friendly. Even got the problem fixed fir cheaper than I was quoted. I am very pleased with the service from this company and Cody in general! I'll be a customer for life!Services: Garbage disposal repair
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November 2022 by Bonita B.
If I could give Resolved Home Services team a 10 star I would. I called them to fix a water leak in the main bathroom of my house. The call representative was patient, efficient and thorough and scheduled me for same day service with a 3 hour window. To my surprise someone named Travis was able to come 45mins later and was able to resolve our issue within 1 hour. With plumbers, contractors etc. they can get tricky and "upsale you" but not Travis... he was straight up with me and told me what to do for a short term fix and then what to look ahead for in the future for a long term goal, as this leak would happen one day again... I know nothing about plumbing so it was refreshing to deal with someone that had integrity... and provided me with legit choices and explanations!!! Lastly Travis's customer service and friendly demeanor made me feel comfortable allowing him in our home! I def recommend!
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October 2022 by Ryan K.
Before I came across Resolved Home Services, I struggled to find a reliable plumbing service for YEARS. I am so glad I came across Resolved Home Services. The quality of service, attention to detail and knowledge their staff brings to the job at hand is very rare, and comes from the educated owner of the business, Travis. I now use them for both my home and my business and I could not be happier. THANK YOU for being a plumbing company I can trust, I can rely on and I know I am getting great value for the best quality work.
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September 2022 by Tima G.
Spoke with Ray- absolutely kind and patient. Incredibly helpful came for quick same day pop in- we needed the dreaded back flow test done from city- we thought we didn't have device installed he popped in saw we did-gave a quick referral for certified back flow tester- was completely nice about coming in and seeing we had one! I felt so bad taking their time. will definitely be using them in the future- a good plumbing co is so incredibly hard to find! We had a horror show with the guy that did our work. You will be hearing from us at uptown paw for yearly hydro jetting and full drain rooter. And if we have any issues we are asking you we found our go to plumbing services. Thank you!
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September 2022 by Arielle Miller
I'm a single mother and was a little skeptical when I found Resolved Home Service's and seeing some negative reviews. I was Impressed with the fact they respond to each review. I wound up trusting my Instincts and gave them a shot. I spoke to Zach there (GM) and he was extremely professional and genuinely seemed like he cared about helping me . He sent out his technician Travis and fixed the issue in my shower right away . He gave me a few different options to choose from, which was also a plus because I didn't like the first option so it was nice to be able to shop right then and there. I would definitely call these guys again. Ask for Zach and if your lucky you'll get Travis as your technician.Service: Shower repair
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August 2022 by Juju A.
I woke up to my Son saying that there is NO HOT WATER. I went online looked for a local plumber hoping that by being local they could get here ASAP! I found Resolved and spoke to a man named Zach. He quickly got the details of the situation at hand and sent out his technician Elijah. That bad part was I had to replace my Tankless water heater because it was leaking and on its last leg. Hence the reason for having NO HOT WATER. I wasn't in a position financially to pay for a new Tankless Water Heater so Elijah got me approved for financing within minutes to where I pay a little bit monthly Instead of having to pay all upfront. This company really does take pride in HELPING. I wish there was option to leave a 10 star review.
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August 2022 by Arielle N.
I'm a single mother and was a little skeptical when I found Resolved Home Service's and seeing some negative reviews. I was Impressed with the fact that they respond to each review. I wound up trusting my Instincts and gave them a shot. I spoke to Zach there (GM) and he was extremely professional and genuinely seemed like he cared about helping me . He sent out his technician Travis and fixed the issue in my shower right away . He gave me a few different options to choose from, which was also a plus because I didn't like the first option it was nice to be able to shop right then and there. I would definitely call these guys again. Ask for Zach and if your lucky you'll get Travis as your technician.
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July 2022 by Wess (Wess)
Great experience from the time i called till my job was completed. Super friendly and knowledgeable team.. I appreciate how fast they got the job done with a reasonable price. Thanks Zachary for keeping me informed every step of the way. They have earned my trust and will not hesitate to recommend to friends and family and hire them for any future needs
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July 2022 by Donovan Liggins
My wife and I called and spoke with Zach. We explained the issue we were having and he booked us a service call ASAP. We had an amazing experience with the service tech that came out and we decided to do the repairs with them since we felt like it was the right company for us. I would use them over and over again… Don’t hesitate to give them a call and do business with them. Amazing from start to end.. I also really appreciated the follow up call after my service was completed.
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June 2022 by Elizabeth N.
From the start, working with Resolved has been a breeze. Like anyone else, when dealing with home repairs stress quickly creeps in. Upon calling I was greeted by Zach the GM, who was very professional and extremely knowledgeable. I knew right away if I wanted the job done right with the least amount of stress possible, I had found the right company. Zach was very clear on what I should expect and the pricing; so I knew what I was getting into from the get-go--no surprises. Cody, my tech, was a pleasure to work with. He was friendly and efficient. He fixed the clogging in my bathrooms. Will definitely be working with Resolved again.
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June 2022 by Justin Herrera
What an experience! My wife and I were experiencing toilet issues the other day in our two bedroom one bath home. Now you can imagine what we were going through having only one toilet and bad food the night before. We had been thinking about upgrading our toilet anyway so this all worked out perfect. After speaking with Zachariah over the phone who was beyond pleasant and easy to talk to, he contacted his team immediately and they were able to make it out the same day! Not only did we get the issue resolved but we have a brand new Toto toilet which we have always wanted with a soft flush and a hard flush as well. Thank you Zachariah and team for being so responsive and being able to make it out in a timely fashion to take care of our needs. Will definitely be recommending to neighbors and friends. Five stars across-the-board for this company. I will definitely be using them again, well hopefully not !But you understand what I’m saying ? thank you again!!!!Service: Toilet repair
