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February 2024 by Leila Y.
This Quest is one of the nicest I have been to. Maria was amazing! So patient and gentle and made the process to have my blood test, seamless. Thank You Maria!
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January 2024 by Robyn H.
I made an appt here because they open at 5:00am. Service was prompt. The phlebotomist was accurate and friendly. I have been here as a walk-in for my daughter who is terrified of needles and she has Tourette's Syndrome so she has involuntary tics. We waited about 25 mins as a walk-in. The phlebotomist was very patient with my daughter.
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December 2023 by Will “Will” P
Currently 55 minutes into my visit at Quest. My appointment was 40 minutes ago and no one has come in or out of the back rooms for 35 minutes.I am beginning to believe everyone working here went home.Do. Not. Come. Here.
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December 2023 by Elissa G.
Extremely slow ! Had an appointment then it said that I didn't when I checked in but I have the confirmation on my phone . This is a system where there is no one in front to show your appointment to or even talked to . So I signed in as a walk in already have waited an hour and there was only three people ahead of me and now after the long wait of an hour people are tricking in . I'll never come here to this place again ! Oh and yes I'm still waiting
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October 2023 by Ellie Wynn
Avis was fast and gentle on my blood draw . Greatly appreciated ?
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October 2023 by Jessica E.
Maria - you were my blessing this morning! Due to school, I had an abrupt lab required so I went in right when quest opened this morning to be a walk in. I was the first one in the office, but appointments take priority which makes sense. The iPad check in told me I would be seen at 11am so I panicked because I start work at 8am. She took my lab order and informed me that she would do her best, but it can be challenging with all the appointments. Just then 5 people walked in to check in for appointments over the next hour. Maria called me back and had me in and out within 4 minutes. The staff here works so very hard and I'm so thankful they helped me out. I was at another location (Elm st Long Beach) yesterday afternoon 11 minutes before closing (I know I am the worst). As I was checking in on their iPad, a lab tech came out and informed me they already took the last patient so they couldn't take me. I asked if it would be okay since it is just one lab and if I could show her my form, but she said no and shut the door. If they weren't taking any more patients, I would rather have them of locked the door or posted a sign for no walk ins after a certain time. Thank you Maria, for reigniting my love for quest diagnostics. You are truly kind and hardworking! Thank you for taking such good care of me.
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September 2023 by Ana V Rodriguez
I was here yesterday (9/14/23). I made an appointment at 6:40am. I arrived and there were a few people waiting. I checked in via their check-in kiosk with my QR code. The whole process was nice and smooth. I recommend going early in the morning, if possible.
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September 2023 by Mr. Smith
No one was at the check in window so I waited a bit. Then noticed the check in computer off to the side. Went to check it but because I waited 10 min it said I have to reschedule
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July 2023 by Jennifer D.
Hands of an angel! I am a big baby, needed a ton of blood work and Norma was fantastic. I walked in without an appointment and was seen within five minutes. I'm sure that's not always the case but it sure was nice today. Very professional environment. Will definitely be back here if needed. In the future.
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May 2023 by Linh B.
This location is super convenient for those who make appointment beforehand! All you need to do is to schedule an appointment online, get notifications thru text messages. They will send you confirmation message with a link to reschedule/ cancel if needed. And on the day of your appointment, they send you another text for address and a checkin link. Once you get to the office, click on the link and you are automatically checked in!!!! This location is really in-and-out lab service, there won't be anyone at the front desk to help you. If it was your first time, you might have to checkin with the machine in the office to scan your ID and Insurance card. All phlebotomists I have had so far have been really great! Save me lots of time! Highly recommended!
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April 2023 by Antonio E.
I did a 24 hour urine test the lab mixed wrong. So I have to do the test over again. This inconvenient for me and my Doctor.
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April 2023 by Dee Dee B.
Maria M, if I could give you 10 stars, I would. People are often not their best when they happen into you. we might be fasting, or it's just not something we want to go thru --- But you are SO human, so NICE, as well as so amazingly good at your job that it has to be said MARIA M, you helped me today when the MD didn't have the order on file. I was hungry, tired, not wanting to be there -- and you know what? I left taken care of (THANK YOU). You are wonderful.
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April 2023 by Brad W.
The place isn't even busy however I've been waiting almost an hour for a drug screen. Just let me pee in a cup and leave. It's frustrating when you know that they blatantly don't care about your time. I'm easy and understanding but this is very frustrating. Not the place to come since there are so many choices available. Lesson learned.
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January 2023 by Elizabeth J.
They have no signs for their business, just signs redirecting people across the street to labcorp. Then when you are late you cannot reschedule or sign in for walk in. They have no front desk staff.
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November 2022 by George Nierlich
Main St is my go-to location for blood tests. Staff have always been courteous and the phlebotomist has always been excellent. Pain free and timely visits keep me going back when I need a blood test.