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February 2024 by Brian
Michael and staff are great. I traveled from Chino to come to this Oreck shop. Came in to have my vacuum serviced but decided to trade it in and upgrade it. Really happy I did. Michael took good care of me. He is extremely knowledgeable and his service is outstanding. Very nice guy. Super friendly. He did not push me or try to upsell me. Really pleased with my purchase and the service I was provided. I will be bringing my vacuum back in for the routine services. Thank you Michael. Great store and experience.
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February 2024 by M Gerg
I love the knowledge service.
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February 2024 by Brian H.
Michael and staff are great. I traveled from Chino to come to this Oreck shop. Came in to have my vacuum serviced but decided to trade it in and upgrade it. Really happy I did. Michael took good care of me. He is extremely knowledgeable and his service is outstanding. Very nice guy. Super friendly. He did not push me or try to upsell me. Really pleased with my purchase and the service I was provided. I will be bringing my vacuum back in for the routine services. Thank you Michael. Great store and experience.
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February 2024 by Ashlea Auld
Bissell's customer service reps directed me to this repair shop to get my steam mop fixed. Mike, the owner, was not only extremely insightful about the issue I had presented to him- but he even educated me on how I could possibly prevent it from happening again. I had shared w him that I clean houses so I very much appreciated that advice bc it made me feel like he wasn’t just trying to make $$$ off of me - instead actually wanting to help me. Plus his store had a vacuum I’ve had my eye on since it dropped online& his pricing was over $100 cheaper! I will definitely be returning for any future needs. && in all honesty his customer service was way better than Bissell’s lol
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January 2024 by Lali G.
I am very pleased with the services I received tonight with Oreck. I called about 3 hours before my arrival and spoke with Morgan. She was very nice, helpful, and knowledgeable. I came into the store and was greeted by Michael. He fixed 2 of my vacuums, and gave me LOTS of knowledge about maintaining the vacuums all within 20-30 minutes. I was expecting to have to drop off the vacuums and wait a few days (as I've experienced with other repair places in the past). Thankfully I had an easy fix to both vacuums but Micheal also respected and took into account that I was driving from almost 1 hour away. Definitely recommend this store, totally worth the drive! Thank you.
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December 2023 by Hoai Vu
Great place to buy your vacuum and household cleaning products! Micael was very knowledgeable and helpful! A great Sales/ Consultant for Oreck! Highly recommended!
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December 2023 by S Sam
Amazing quick and cheap fix of my Dyson. Will definitely purchase from them in the future when it comes time to replace.
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November 2023 by Jenifer Rivera
The employees are so helpful and professional but most importantly honest and trustworthy. I took my vacuum in for a clog , so I thought and while I waited for the estimate he said nothing was wrong with it , I just had the filter not installed correctly which was not allowing it to suction. And sent me home with an extra bag he had on hand. When I got a lamp repaired there several months earlier he fixed it and told me I owe less than originally quoted because of his creativity he was able to fix it a faster way and the lamp still works great. I highly recommend this vac shop
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July 2023 by Dave R.
I stopped in earlier today, not really a customer, just a guy who didn't want his older vacuum to end up in a landfill. Michael explained to me how they handle vacuums that are turned in - this place has some outstanding re-homing and recycling options. I was very glad I stopped in, and I'll definitely be coming back when my Shark vacuum needs repairs. Thank you for your help!
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July 2023 by Tara B.
Was referred here by BISSELL for a repair of my parents' steam cleaner. Easily one the best service experiences I've ever had at an appliance repair shop. They clearly explained and quickly fixed the problem, guaranteed their work, and made sure I got all my parts back. Super friendly. Watched a customer before me have a similar experience. My repair was not going to be a money maker for this shop but they treated me so well.
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May 2023 by Kelly w.
I went into Oreck yesterday in desperation needing a part for my Hoover vacuum. I had called earlier and Michael asked me to bring it in. After analyzing the situation for a few minutes, he figured out a fix and saved me from having to buy a couple expensive parts. Out of the goodness of his heart and expert knowledge, I had it working and on my way. This vacuum store is my go to from now on. Thank you !
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March 2023 by Serg A.
One of the nicest Oreck stores I’ve been in. The gentlemen who works here was very informative, slightly eccentric but informative, nonetheless.
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February 2023 by Mike Honrath
I came to Oreck Clean Home Center as my on/off switch “appeared” to be not working, Marie greeted me with a smile, took out her screwdriver and shared that if I drop the handle and it hits the ground it could cause the battery to be misaligned and not make a solid connection and with that said made a small adjustment and now the unit is back in action !!I ask what the charges were and she smiled an said no charge and wished me a nice day ? Great customer service and know I will recommend my family and friends to Oreck Clean Home Center !!! THANK YOU Marie !!
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February 2023 by Zack Dennis
I was dealing with a warrantee issue and Michael could not have been more helpful.
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February 2023 by Judy B.
Went in with a industrial vacuum. The motor was burning out. Sparking. I was told that the motor could be replaced but that it would cost more than what the vacuum was worth. And a good chunk towards a new replacement. He could have just taken the money and replaced the motor. But he didn't.
