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February 2024 by Diane Donnell
We recently purchased a second mattress from Gregory at OC Mattress. Both times he’s made it as easy as can be. He’s friendly and not pushy, at all. He’s definitely not a car salesman!We love our new mattress. My back doesn’t hurt anymore, and I get a good nights sleep. Our guests have loved the new mattress we put in the guest room.We’ve loved our experiences (and mattresses) so much we’ve recommended Gregory and OC Mattress to family and friends.My sil and bil relocated to Orange County last year and purchased three (3!) mattresses from Gregory, and had a great experience, as well. They’re also loving their mattresses.Thank you Gregory and OC Mattress!
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February 2024 by O. Buckman
Went in to get a mattress for the first time in four years (was sleeping on a futon). Gregory was very helpful with finding me a good mattress that was comfortable and affordable for my budget. Thank you for the best sleep I've had in years!
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February 2024 by Bryan Waters
Greg is the absolute man here at OC Mattress. Personable, professional, not pushy but very informative. The follow up after the purchase was bar none. Multiple times he has reached out to inform me of delivery, how it was received, and how I was liking the mattress over the weeks after. Highly recommend if you can to swing by.
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February 2024 by Michael Lewson
Gregory was very knowledgeable and helpful in picking out the mattress that was the best fit for me.
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January 2024 by Lisa M.
Gregory really helped me stay within my budget by getting free delivery & a free box spring when I didn't even know a sale was on! He helped me with the different levels of firmness until I found the right one. Gregory even called & text me to make sure the delivery happened & I was happy!
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January 2024 by Yvette Stromsodt
We are so happy with our full size mattress purchase! We have actually purchased other beds here before & keep coming back because of the great customer service, comfortable beds, & wonderful delivery!
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December 2023 by Patty H.
Gregory was a pleasure to work with! His expertise knowledge of mattresses is impressive. We spent a significant amount of time with Gregory picking out the best mattress for us and we absolutely love the Airloom mattress we purchased. This is the third mattress I have purchased from OC Mattress and have been extremely happy with every purchase. All of the sales people are knowledgeable and friendly, never pushy, but Gregory really stands out with his knowledge and kindness.
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October 2023 by Therese La Parne
I recently purchased a mattress from the salesman Gregory in Huntington Beach. My mattress has improved my back pain and sleepless nights of tossing and turning. I purchased the OC Mattress’s named brand In medium firmness. Gregory is very knowledgeable and took his time to educate my Mom and I on quality of mattresses and brands. I appreciate all his help and support he put into his sale. I highly recommended to my friends and family to come see Gregory at OC Mattress, for a 5 star experience.
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September 2023 by Geoffrey Anglaret
Just came to the store and asked for guidance. Gregory was amazing and pointed me in the right direction.
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August 2023 by Ryan P.
Jerry is the man. Shopped everywhere for an Aireloom and he gave me the best deal. Thank you!
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August 2023 by Grace H.
My husband and I purchased a mattress from this store this summer. This was the best experience I've had when purchasing a mattress. Jerry, our salesman, was knowledgeable regarding the stock and was not a "high pressure" kind of employee (which we appreciated). He told us the differences between the various mattresses and materials. We chose a Sealy and have had it for about two months. It is a fabulous bed! It stays cool and has the right amount of support!! The mattress pad we purchased to go with the bed is really nice in that it is waterproof and, yet, not heavy. Even the cats don't want to get out of bed in the morning!! Thanks Jerry and OC Mattress!
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August 2023 by K B.
Bought a pretty expensive mattress here based on the salesman suggestion for a quest bedroom that I thought felt pretty good in the store (maybe it was broken in after who knows how long?) . Finally slept on it and my god, its so uncomfortable. Unfortunately I was out of exchange period, so I could not exchange. ironically shopped at a competor near by for another quest bedroom, bought a king size mattress for almost half the price price and it is SOOO much more comfortable. I would suggest shopping around, there a better mattress at stores near by from the Costa Mesa location, that are much less, and MUCH more comfortable. Shop around before buying from here....trust me.
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June 2023 by Roozbeh Bargeshady
Update: (23-6-16)The replacement "Airloom" firm mattress taht we had received started to sag again in about two months and I have ended up reporting it again. The inspection company came over and measured of 1 inch sinking. to make it clear, the sleeping person weight is about 180 lbs. with an aberage 8 hours of sleep per day. I have a cheaper mattress 10 yrs old with much heavier usage and still in good conditions.Sounds like there is serious quality issue with atleast "Airloom" brand in OC mattress.Update: (22-12-2022)Sales manager of the OC mattress has contacted me regarding the issue and they are proactive to find out what is the issue and how it can be resolved. As a result he has contacted Airloom and has the approval for a replacement on the faulty mattress.Original review (01-12-22)This is a long and detailed but very honest review based on my personal experience. Hopefully it will help you to make the right decision.we bought an expensive and brand name mattress "Airloom". The sales person sort of pushed us to also buy boxes and mattress protector from OC mattress in order to have gurantee otherwise they will not guarantee it the mattress.When time came to pay, my wife noticed it that the tax amount was calculated based on matress original price and not the sale price, she poliey complained however the answer was it is how it is.second surprise came when they delivered the wrong mattress, so we had to reject and wait for another week for re delivery.6 months into our purchase the "ultra firm" mattress we have bought has started sinking! Very odd for a mattress priced about $4000.So first thing I called the store and they referred me to customer service (different department). I called and reported the issue to an assistant who was going to talk to her manager and I was promissed to get a call back, which I did not receive the call.Two months went by and I was wondering what to do that I received a call from an inspector, happy that hopefully things are moving forward, we did set up an appointment and the inspector checked the mattress and confirmed the sagging problem.(when I asked requested for the copy of report inspector mentioned that he is just a third party that is reporting this to manufacturer and to the OC mattress.) The inspector also mentioend any replacement or resolution will depend on the manufacturer criteria of defective item.Update: I thought I am going to deal with Airloom mattress shop and not the "OC mattress" as the seller. However as the result of sales manager direct contact with me, we were able to go to the store and simply arrange the replacement.It appears the after sale service in Airloom side is really slow and not customer friendly.Also when I google the internet to find the exact Airloom mattress that I have bought from OC mattress I can not find it, so in my opinion the Airloom Palisades collection is just made for OC mattress and probably done with lower quality to make it cheap and increase the profit marigin of the OC mattress.Conclusion: the fact that I had a bit of bad experience with Airloom mattress (a random faulty mattress? Maybe) is undniable, however the fact that Sales manager from OC mattress has reached out to me due to seeing my google review makes it relieving.We will be receiving a new mattress (same model Airloom Alverado, Ultra firm) and I will be updating this review afterward. Hoping for a good feedback.
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April 2023 by Mike L.
Ask for Jerry C! He's the guy to see. Mattresses are now north of $7k for something decent, so this wasn't a decision we took lightly. This store has a few locations in Orange County and since we live in Huntington Beach, we tried this one first. We met Jerry and my wife and I both liked him right away. No pressure, just great information. We also checked out Newport (Mario) and Corona Del Mar (Brian) both great guys but we didn't feel as comfortable as we did with Jerry. So, we went back and made the purchase. It was close to the same deal at all 3 stores but Jerry was the only one that mentioned a free bed frame. Anyhow, as promised, the mattress was delivered in a few days. Two super polite guys showed up, on time and set everything up. We got an Airloom Heaven Luxury Firm. Check it out. We think it's the best mattress on the market, at any price. Thanks Jerry.
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April 2023 by Alex B.
They sold me a mattress they said was good and within a year it is completely unusable. i have to buy another one now. they sell cheap mattresses
