Mobile Phone Accessories in Huntington Beach, CA

“Isai was fantastic! He was able to fix my broken iPhone screen in no time, and for a fair price. Very friendly customer service as well. I will only be coming here for repair issues from now on!”

“Thought I needed a new phone since it wasn't charging. Went to the Verizon store in Huntington Beach. Adrian the sales representative asked to exam the charger receptacle on phone. I said "OK, but I've tried it with multiple brand new charging blocks and cables without success". He plugged the phone into the charger located at the counter and the phone started charging ! I said "That's not possible!!!" Turns out that the low cost after market wall charge cables apparently do not exert the same about of pressure on the phone charger receptacle contacts as the higher end charging models sold in Verizon stores. Or the amount of gold on contacts is not enough to maintain a good circuit connection with a worn down phone receptacle ( The Samsung phone is over 6 years old. Hey, before you laugh, I'm 68 so give me a break LOL). The in store price for cable and wall charger block cost $39, which was expensive compared to the inexpensive 2 pack that cost $13 with free next day shipping on Amazon. Obviously there is a reason for the price difference: Manufacturing quality. Adrian could have easily not inserted counter charging cable all the way without me knowing and I would have no doubt bought a new phone. Adrianclearly demonstrated his honesty and integrity, which unfortunately is something you don't always experience from salespersons, especially if commissions or sales performance levels are involved. Even more so if the customer is a senior citizen. Adrian made my experience in a Verizon store, the best in over 20 years as a Verizon customer. Great job Adrian!”

“I wanted to commend employee Klifton! ? It is seriously really hard to get good service these days! This guy was enthusiastic, helpful, energetic, passionate, and so very patient. He not only greeted every customer coming in, he greeted me by first name on multiple visits. He takes the time to make sure all your needs and questions are answered! This guy needs to be put in a managerial position!! Thank you for all your help, Klifton!! ?”

“Hello, yes, really, the staff at this metro is very friendly and very willing to help me. I had a small problem with my phone and he resolved it favorably. Thank you very much.”

“Adrian was very knowledgeable and was the reason I purchased my new phone at this location. I highly recommend him to anyone that wants to work with a very talented person who has a vast knowledge of phones and accessories.”

“Yesterday I was helped by a person named Z! My grandmother had an issue with T-Mobile about calling out of state. My grandma doesn’t speak English so while I was translating, she was patient and very polite to us. Really helpful about guiding us through the plans and policies of calling out of state. Got an even cheaper price on the phone plan then what she was paying for with T-Mobile. Also we didn’t know some credentials as in her T-Mobile pin, email, or password, Z took her time and managed to gather all the information up to keep my grandmas old number without changing or switching it. Overall experience was great. If your reading this, thank you so much again Z”