August 2021 by Michelle L.
They validate 2 hours on weekends 3 on weekdays. The staff is really nice. They have really cute accessories. Their clothing is decent but sometimes runs a little small
July 2021 by Ponicorn T.
I came in about week ago with my friend shopping for a dress for Maternity pictures. We had Marlina help us and she was an absolute delight. Her demeanor and service was amazing! She recommended pieces and gave feedback and was just so sweet and friendly. Though there are locations closer to me I will definitely be back to this one since it felt more welcoming!
May 2021 by Marie Dyer
Hubby n i spent 4 marvelous days in HB. We went to this store specifically. I tried this beautiful dress in large. My husband saw it and he loves dresses like this for me. He loves the prints. It was just fine in the body except I couldn’t zip it. The ladies were helpful, but I felt more fatter when I was so disappointed because I really loved it and how i wished i was able to take it home and that the lady who helped me told me: you can just wear a bolero or something to cov
April 2021 by Heidi I.
Okay so I had to leave a review!!!!! I went today to look for a cute casual summer dress for a wedding party I have to attend this weekend, so I was stressed but determined to find something!! I spoke to Lauren on the phone, first to verify what time they closed, then with directions since I never been to this location!! She was super helpful and guided me how to get there so patiently!! Once I arrived she was so helpful and helped me find and try on a few dresses ( it was hard to pick they were all so pretty) anyways I found the perfect dress all thanks to Lauren !!!! Thank you ! I will be back!
April 2021 by Carly S.
I've been to Francesca's a couple times in the past several months & always had a positive experience. Most recently, another store in Pacific City which shall remain nameless, did not approve of my face covering & wanted me to use one of theirs instead & they also wanted to squirt me with hand sanitizer. I said no & took my business across the way to Francesca's where I was warmly greeted by Marlena. She has always been so sweet & kind every time I go there. All I wanted at that other store was 1 bath bomb & I ended up spending WAY more money at Francesca's. Their new line of girls' clothing (Franki) is super cute and I bought a romper & shirt for my 8 YO daughter along with a pair of comfy tie die shorts for myself. It's a great place to go if you're looking for a cute gift for a female friend or even a young girl. Lots of fun jewelry, coffee mugs, clothing, and just random stuff.
February 2021 by Laura N.
Super nice staff! My daughter that is in high school and is super picky found some really adorable deals for the custom jewelry. After exploring the entire mall this was the grand finally. we look forward to our returns because they offer good deals. If you do not think so then the much better for us! If my daughter loves Francesca's then so do I. They have made my life much easier especially when you have a picky teenager! Love it! Stellar service! Small shop but it is loaded with super cuteness!
August 2020 by Michele Lowrance
Super cute, lots of great deals
October 2019 by Linh Nguyen
Good place to buy clothes
July 2019 by Dori R.
I have shopped in this store a few times and they have the cutest stuff and their staff is super friendly. This location is the best! I will come back to shop this location time and again because good customer service is important! My 12 year old daughter went into the store to shop with her girlfriend and the staff was just as kind to her. Thank you for making her shopping experience enjoyable, even if her parent wasn't standing right by her side:)
July 2019 by Andi Fox
A big thank you to Jacquelyn and her crew. I had an excellent ‘service after the sale‘ experience. Top notch. Love your store!
May 2019 by David C.
I love shopping at Francesca's. The store associates are always friendly and helpful. I would recommend everyone shop here. It's a small store which I like because it's not overwhelming. I will definitely shop here in the future.
April 2019 by Estela Aleg
Love shopping here, they have some unique items. It's a good place to shop for a gift. Prices are very reasonable.
June 2018 by Tessa M.
My mom and I came into this store to casually look around after we ate upstairs at Ola. I always love the merchandise at this store, but whoever is training these employees needs to help them set boundaries when to stop talking to guests. There is a fine line between attentive, kind, and helpful customer service versus pushing items onto customers, asking far to many personal questions, and making the customer feel unable to shop due to uncomfortableness. I do not blame one specific employee for this behavior because EVERY single girl working when my mom and I came in were so "in our faces", awkwardly pushing boundaries, and bombarding with questions that it must be being implemented through management. I had my eye on multiple things throughout the store, but because I was never left alone and continued to be forced to look at certain items, I needed to get out of the store as quickly as possible. This "customer service" behavior lost potential profit from my mother and I because we were dying to get out of the store -- a store we can spend a solid hour browsing around at everything in.
June 2018 by Eva Wheeler
Need a quick gift idea? An outfit for date night? Some new shoes for Sunday funday or brunch? Francesca's is the girly girl place.
June 2018 by Donna Pulver
Great staff, great prices, great location, adorable clothes and they have a second location in Long Beach too