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December 2023 by Liz G.
I want to say that I live within walking distance of this store and DO NOT understand the low rating. Most of the checkers here have been working for over 10 years at least. I know all these girls, their weird personality quirks, etc., probably what is affecting this rating. This is a GREAT store. I just went in today and Harrison helped me, clearly a newer and younger member of this location. He was so sweet and helpful, offering real conversation (no, how's the weather CRAP), and was very customer-service oriented. The managers seem to come and go at this location but the REAL people who assist you, check prices, and live REAL lives outside of Albertson's are still there. Maybe we should all be happy there is a local store that we can go to whenever we need it and still have real people helping us!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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September 2023 by Kris B.
This is my Albertsons now, I live across the street in the HB. It has its pros and cons like any other grocery store. Cons1) They lock the left door at about 6pm. I guess mostly because a homeless woman likes to camp out between the Chinese restaurant and the door? Or just to be annoying? Most grocery doors lock a door early because it's near their liquor aisle and they want to discourage theft. But liquor is on the other side of the store. This side has flowers/produce. They should at least have a sign outside that says Door Locked please enter to the right, or something. Although now that I know they lock the door, I just park near the other door. This is a public service announcement if you decide to shop here after 6pm. :)2) Cashiers sometimes will only talk to each other and forget to greet customers. Full on not even say hello and start scanning stuff, continuing their conversation. I don't care, I will insert myself in their conversation. Pros1) Daily discounts on 6 bottles of wine2) Insane deals on Coke products like Buy 2 cases and get 3 free WTF?3) Decent bakery section for desserts4) I can walk here, but usually not since I have wine and coke zero to bring homeMy final rating - eh, it's close, whaddya want?
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September 2023 by George H.
Meat department goes the extra mile. Very good selection and helpful staff!!Busy holiday
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June 2023 by Tara k.
Extremely rude older blonde wrinkely woman cashier didn't know, or want to help me after my clipped coupon didn't come up at checkout. She said she didnt know how although I was logged into my albertsons account. I downloaded the app outside and clipped the coupon again on the app, and came back inside, then I was told they put my chicken back after 5 minutes. No way I am coming back when they employ people like this.
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January 2023 by Deborah A.
This is my favorite Albertsons location from among Westminster to all of HB to fountain valley, this location hands down has THE most personable and friendly staff, is so well managed, friendly, and even has a pharmacy. For being a tad bit smaller sized than neighboring Albertsons stores, it still carries and stocks everything, has a good bakery, deli and butcher, but again, the staff is what makes it. They are a superb team (from cashiers Paige and Gwen to Steve the manager); very nice and helpful people.
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September 2022 by Brian M.
Thank you for having the 4 packs of Starbucks coffee, Ralph's doesn't sell them anymore, couldn't find them, asked for help, and the employee didn't want too help me. I don't think Ralph's sells those anymore, so I'll just shop at Albertsons.
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August 2022 by Sahar R.
I had ordered a cake for my brother's birthday from the bakery department and for some reason they got my order wrong not only that there was a hair in the cake. When I went back to the store, the lady had said we can't do anything about it. I've learned a lesson to not buy a cake or anything from this Albertsons!
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July 2022 by Daniel R.
Great experience in the bakery today. Their cakes are Beautiful! Heather was very helpful in helping me make my choice. Her fun attitude and the overall mood I experienced made me wonder why I don't come here more often! This location has a neighborhood local feel I loved. I'll be back!
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May 2022 by Laura N.
I really dislike to change my rating to a lower star but after a long month of thinking of what my last experience. Especially w customer service. I do not remember having such a sour dry experience with Terri the cashier. Okay I get it that sometimes working w the public is a lot of work. However when, two customers greet you and even after you hand, over the change. She could not be bothered or even look at us. Homegirl looked like she was far away from happy. What ever happened to a smile? No one was wearing a mask and clearly she was over it because she did not smile or greet or nothing. So the store is clean and it smelled clean. Let me make it clear we were going to the beach, so naturally we having a fantastic day. With big smiles and giggles. My dude and I are really friendly and no we were not rude. I love the deals but showing customers how sour you can be is nothing to be proud of. Just saying customer service does matter. I will be back for the deals but read your job description or take the day off for self-care. Selfcare really matters because smiling to customers matters. Does that make sense? When one smiles customers feel a welcoming to return to your store. Hopefully this was just a bad day. Two star for the other employees in the team that smile behind her back.
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May 2022 by Mj A.
Most depressing store around here. The young man "cashier", sent me to another line and I had already set my groceries on the belt. I had to bag it all up and move. He seemed stressed out and irritated at 9 am. The woman in the express lane won't bag your groceries.The chicken I've purchased here was low quality. Stick to Trader Joe's, Ralph's or Costco. I come here as a last resort.
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September 2021 by James Leffler
Employees always eager to help. Any questions, they answer. Plenty of room for a good amount of customer's.