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October 2023 by Richard Halverson
We were looking for a new jeweler to replace a watch battery for us. George and his team were able to take care of us right away and within a few minutes we were all set.An enjoyable experience all around, and we even ended up with a beautiful new necklace for my wife as well.Thanks very much George, we will be back!
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August 2023 by Natalia Andrea Vergara Romero
In my recent experience, I found their pricing to be significantly higher than what I have encountered elsewhere. For instance, my husband purchased a pair of 14k earrings here for $800, while similar items could be found for around $300 at other reputable jewelry stores. Given this discrepancy, I have decided not to return to this particular store, and I would recommend exploring alternative jewelry retailers that offer more transparent and competitive pricing.
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July 2023 by Brandon Geller
The team at Facets 58 were fantastic. They were all so genuinely kind and gave us a very special day. It felt like they were truly listening to us and didn't try to upsell us- instead, they gave us honest assessments of when something would not add noticeable value, like making sure that we weren't paying for extra for a clarity level beyond what we could see. When we brought up wanting a lab grown diamond, they were supportive, encouraging and knowledgeable about it. Great experience all around and we are really happy with the results.
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July 2023 by Cindy Picquelle Gibbons
I’ve had a really great experience working with McKay at Facets58 Jewelers. Over the years, I’ve bought new jewelry and I’ve brought in older pieces I haven’t been wearing and made them new again. Family owned and operated, you just get a good feeling when we walk in the door.
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July 2023 by Kathy Bunge
Brought a pearl bracelet to be restrung. Repair was done to my utmost satisfaction! Everyone I encountered there was helpful and so nice! I was VERY impressed by the quality of their diamonds as well I would highly recommend this shop!
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July 2023 by Debbie M.
Looking for some new jewelry or need a repair? Visit Facets 58.Great customer complimented the fantastic repair. I needed one opal replaced in an heirloom ring. They matched the stone to the others, set it and returned it within 2 weeks. (My last jeweler took months!!!)Repair price was appropriate.I got a chance to look around the store and have my eyes on this beauty. If your looking for an unique design, quality craftsmanship and friendly service- check out Facets 58. Highly recommend this family- owned business!! Will I go back? Absolutely, there's a ring with my name on it
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June 2023 by Rene Silcox
Welcoming, friendly, courteous, professional. Felt really safe with leaving my jewelry with the owners and assistants. All work done beautifully, and in a timely manner. I love this jewelry store!
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May 2023 by Phillip Acosta
I wish I had a before photo to upload... They restored my late grandfather's ring like new. I left that place in tears of joy. I can't thank them enough for their work and craftsmanship. They have returned a treasure memory to me.
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May 2023 by Matthew Bunnett
I have been dying to leave this review, but keeping my proposal secret meant I could not until now. I can't say enough good things about Facets 58 and the Contruccis.I have purchased multiple pieces from Facets 58 over the years but my biggest and most important purchase was the engagement ring for my now-fiancée. McKay and Kellie helped me select a perfect stone and setting that met my vision for the ring. I had quite a few particulars and they were able to find the perfect design for my ring. When the stone I selected required adjustment of the setting, McKay modified the setting to accommodate the stone and WOW! The result was breathtaking. Not only was I amazed by the result but my entire family and friends were as well. And, when the time came to propose, my fiancée was literally stunned and gasped at the ring! She can't stop looking at it, and the photos don't do it justice. I will never trust another jeweler BESIDES Facets 58. They are a family business and great people who sell great jewelry!
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May 2023 by Robbie Hilton
Facets is exactly what every jewelry store should strive to be. Great family run business! Great prices, super helpful & they have cool dogs that hangout while you browse!
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April 2023 by Heather Vuncanon
Took my rings to be resized. Was told it would be about 7 days. It was done in 3. Rings were so clean and beautiful ? Mackay was awesome in taking care of a couple of watch batteries and helping me consider repairs on another. Highly recommend this neighborhood shop! Customer service is excellent!
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April 2023 by Kyle T.
Had a good experience with them. I know nothing about jewelry but they walked me through the process easily and got a nice necklace with children's birthstones for my SO.
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April 2023 by Dania A.
Sometimes the best things are right in front of you all along! I've been an HB resident for over two decades and am ultra familiar with this shopping center but never ventured into this jewelry shop. But I had recently been seeking out a safe and reliable place to sell my fine jewelry and get repair estimates for some high quality luxury watches. When I Yelped, this place came up and I recognized the name. I checked out their website and was impressed by the list of services they offer. I packed my jewelry and watches and walked over nervous but curious to this experience. Immediately upon walking in, I was warmly greeted by George, who sat with me and went through each of the pieces I brought in with me. He was very friendly and honest, explained the process well, and offered me the best deal he could. I didn't personally anticipate a very high buyback rate for the jewelry (they're ultra fine diamonds and thin gold from recycled materials). The watches I brought in were also well taken care of. George explained that one was actually a motion activated watch and didn't require any repairs. The second one was in need of repair so he kept it for his watch expert to review. He said it might take 2-3 weeks so I'm waiting to hear back. So far, it's been a positive experience and hope it stays so! :)
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April 2023 by Joanna Shaw
I had such an encouraging experience! My fiance bought my engagement ring here with the help of the staff and it's PERFECT! Since then, we have continued to come in and have been welcomed by the kindness of Facets 58 Jewelers! I purchased my fiance’s ring today and was pleased by their expertise and investment in depicting the relationship I have with my fiance and helping me get the perfect ring.
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February 2023 by Andrew Kasch
Excellent service, friendly staff, and outstanding work on my jewelry. I had a ring sized to a larger size and another ring with loose stones tightened. All of this took less than one day, and they even polished up both rings to look brand new. I definitely recommend Facets 58 Jewelers for jewelry repairs, but also for the huge selection of gorgeous jewelry that they sell in their store!
