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October 2024 by M.Onder Bahadirli
Dont go there to sell anything. Its waste of time. They do not buy things and make you wait for so long just to sell their older stuff. Such an other capitalistic scam.
Adding my answer to their anaswer here;
First of all people working there are super rude, they are a little mixing up with being cool and being rude. So its not easy to ask questions.
And even tho there is just one person or noone there still takes fooorrrreeeeeveeeerrr for them to check. Seriously going there makes you annoyed immediately.
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October 2024 by Briani Allen
Always have had a good experience selling at this location. What they end up buying has always been reasonable imo! If it’s a good brand, good condition, and for the most part in season. They’ve been kind and patient dealing with big queues of sellers. Fun spot to browse at too.
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October 2024 by Sharon McCoy
They buy clothes and you can sell yours to them.
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October 2024 by Diana Magistro
The Asian female working the counter today Saturday at 1:50 pm was extremely rude and unwelcoming. Already within the first 30 seconds of our interaction I knew I didn’t want to sell my clothes and shoes to this business I would rather take the time and work myself to sell on Depop or Poshmark, make more profit, and not have to deal with rude staff. I will never go back here to even shop let alone sell.
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October 2024 by Melanie Angulo
I love this location of Crossroads!
I’m 1 year postpartum and finding clothes, and style for me is hard at this moment of my life. However, every time I go to crossroads HB I don’t feel bad about all the baby weight I still have. I don’t have anxiety while shopping because the staff makes me feel welcome. I always leave this location happy. I always find stuff that makes me feel comfortable with my new body and I love the variety of styles! It might sound weird, but if you’re going thru postpartum you will understand; this crossroads location actually doesn’t make me depress about shopping.
Also, I really appreciate when staff gives the big fitting room because I’m always with the stroller ??
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September 2024 by Sherri jensen
I went to sell 2 pairs of $80 brand new jeans. True, Republic. The girl gave me $6.
Didn't ask if it was okay, very bad experience.
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September 2024 by aprauhl
For sellers:
The wait time is extremely long. I waited an hour and a half for my bag to be checked. There were two people infront of me in the line with 2 employees going through bags. However, the employees were on their phone and computer scanning, google imagining and researching EVERY SINGLE ITEM checking to see if it was trendy or worth any money etc. I know this because I could hear them talking amongst eachother “omg look at this shirt. Did you google image it? How much is it going for? Check before you buy it”
Honestly this is not time spent efficiently. Just look at the item and decide whether or not you want to buy.
Lastly, after waiting an hour and half they finally went through my bag and only purchased 2 items. A black purse and a worn out Forever 21 activewear top. I was baffled. None of my other timeless pieces were bought like leather jackets/leather pants, blazers, sweaters that were listed to be “in season” etc. just not worth it.
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July 2024 by Stephanie
Not sure why reviews are bad but found a good selection of clothes here and definitely coming back!
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July 2024 by Willa Faye
They have got some of the CUTEST CLOTHES IN HERE! Absolutely adore it!
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May 2024 by Abdelrhman Niena
Lovely place and lovely staff
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May 2024 by Emma Palomino
Beyond underwarm . Lot of old outdated stuff . Dirty shoes. I was expecting higher brand but you can find a lot of fast fashion like zara , cheap polyester . They did have a few coach and lululemon. Prices r all over the place. Some good some ridiculous . I walked in walked out empty handed . Being in hb i was expecting higher end clothing . The few premium designers are FAR behind the counter very unpracticle .why not put them in lock glass stands instead where people can actually see the goods ? I was not impressed by this pacticular location.to their credits everything is organized by size which i did appreciate and there are rooms to try the clothes on . Fyi reading is essential no one said or used the word damaged just dusty DIRTY ( huge difference). No said you are getting item for free either ?♀️ .agree this isnt a goodwill .just that the selection of hand picked clothes isnt all that it was old and outdated . I dont have a pb with the price being higher than goodwill only when a brand like zara or target ambiance are price close to or same as new retail i might as well buy it new . Again not a bad store i rather shop here than goodwill . Just need improvement . Its constructive criticizism .
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March 2024 by Brandon Poole
Katie and Blake were a great help, super cheerful and made the experience that much better!
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February 2024 by Madeline S.
By far one of my favorite stores in this entire county. Every single time I go in, I have to leave with at least 1 item. Every week they have so many new pieces with some of the best brands. Also, no matter what your style is they will have something in here for you. Significantly cheaper than buying from online second hand apps and literally some of the coolest staff ever. Hannah was sooo sweet and totally helped me out!!! If selling I highly recommend using the app to see how busy it is. If you're into fashion this place is a must visit
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February 2024 by Nick A.
Great selection inside and located peacefully with other shops there. Quality is there for a reasonable price. Wish service was better as can be more open. At least got some money back on selling some pants here.
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January 2024 by Gabriel Carpenter
Great customer service. Thank you