Absolute rip off! Made a reservation tried to change it 10 hours later and they charged me $288. You see the 2 star rating they already have. They clearly don't care about service.
October 2023
The last two times we've stayed, we had to change rooms due to a cockroach infestation. Sad, because we have been staying here for the past 10 years when visiting grandchildren. Won't stay again. Obviously some positives as we wouldn't have continued to come back, but nothing overrides bugs in the room.
October 2023
I booked a room for my wife using my points and the male staff at check in was extremely rude and very uncooperative. I stay at 50 to 70 Comfort Suites per year and have never had staff treat me the way he did my wife. This place is a less than 1 star. Won't book there again.