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January 2024 by Anthony Provencio
They had my car for over a month. I had to call them about updates on my car. They didn't even call me to tell me my car was done, I had to be the one to call them. Paint job was garbage. The "New" Replacement door creaks when I open it. Found a BUNCH of loose bolts EVERYWHERE (door and truck)!! I don't know where they go. Customer service was decent though, they were nice. But definitely NEVER going back here.
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January 2024 by Ark Interactive
Can't say enough good things about my experience. They have great customer service. I came in for a free consultation/quote for an issue on my cars bumper and they took a look at it and fixed the bumper in about 30mins without charging me for it. I insisted on paying but they just offered me a free and very fast repair. Highly recommend this auto shop for all auto body issues they are very knowledgeable and have awesome customer service.
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November 2023 by Dan Ace
Beware!!!!!I had a NO WAY, you can’t be serious experience at Collision Center Huntington Beach. The customer service was unprofessional, and their skill level was below beginners. They attempted a dishonest scam by working on my BMW without my authorization and then held my car against my will only to swap out my car with old smelling interior parts and aftermarket exterior parts and took parts off my car and they didn’t even finish what was wrong in the first place. They promised to pay for a rental car but stuck me with 3 months of expenses. They are something you see on 60 Minutes: scam auto body shops that swap your car instead of fixing it. They won't even finish what they got paid for. Scammers, beware!!! If you want to see proof, DM me. No joke. Stay away from these guys and there fake reviews and there old damage cars that are for looks just to fake customers to think they are busy. Scammers Beware!!!Services: Painting
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October 2023 by Sarina Carlisle
Pablo is the best, very honest and upfront about repair/parts; I’ll always give him my business! He’s repaired my bumper and hood for my Subaru Impreza, looks brand new
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October 2023 by Omar Abdallah
I’ve been bringing my cars here for some time. Pablo the owner is very respectful and always does a great job. Highly recommend this place.
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October 2023 by john van holt
This is a well run and professional auto body repair shop. They are meticulous and do excellent work.
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July 2022 by T. K. D.
I needed to have my rear bumper repaired/replaced and searched the internet and reviews of several collision repair facilities. I came across Collision Center and read the consistently extremely positive reviews, so I gave Pablo a text with pictures of my bumper. I received an immediate response and followed up with a call to him. We talked through the insurance situation and set up a schedule. He told me that he would order the bumper, paint and prepare it before asking me to bring the car to minimize my inconvenience. All in all, the entire process was a great, professional experience. The work was first rate, down the the cleaning and polishing my car before returning it. Pablo and Collision Center lived up to all the five star ratings I saw and I am now adding my five star rating to the list.
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June 2022 by Mickey Pong
Great Experience have done business with these guys for over 20 plus years. Very honest and great quality work.
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May 2022 by Ed Mee
Excellent job my 2018 tacoma had a horrible original paint job with rust spots now it looks like a new car
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March 2022 by Kerry K.
I highly recommend this place if you're looking for honest management that truly cares about their customers. I had my Prius towed to them after a serious accident. The car was borderline totaled and the owner (Pablo) offered very useful advice in dealing with insurance and the rental car co, never pushing me to have any repair work done with him. In the end, my car was sold for salvage. Collision Center didn't receive any sort of commission or referral fee from the salvage company, yet they charged me ZERO for storing my wrecked car for over 2 weeks!
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December 2021 by Jeff Maston (MyBladderisFull)
A person backed into my brand new car in May of 2021. A family member highly recommended to take it to this body shop, when I wanted to take it to the dealer.The left rear quarter panel and rear bumper was damaged. It was a 2021 Dodge Challenger. They restored it back to original form, the body is straight, the paint has the original gloss like it rolled out of the factory again.They are not the fastest, but it’s because they do the job meticulously to do it correctly, they are also not open on weekends. It took about 6-7 weeks, but technically it was 4 weeks for 7 days work weeks if that makes sense, holidays, weekends, etc.The car looks great and the end justifies the means. I am just glad the car is restored and wasn’t liable for the damages.I’d take my car here again if they ever get hit.Service: Body & Trim
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November 2021 by Cj K.
From the time I contacted them to when I picked my car up, I was impressed beyond measure. My car was hit and I was just ready for a big hassle. I've been down this road before so imagine my surprise when I was actually treated with kindness by Pablo and Angie and Mike at Collision Center. They got my car in and had the rental people come get me and just really handled everything professionally throughout the entire process. The repair work is immaculate and I couldn't have been any happier with the entire process. If you need any repair work done on your vehicle this is the place to go.
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November 2021 by Robert M.
This place is the best. I picked them because of all the great reviews and I was not disappointed. I drove up and the first thing I noticed was how busy they were. That's always a good sign. You don't want to go to anywhere where they are begging for business. Pablo greeted me as soon as walked in and was really friendly. We talked for a while and then he went out to look at my car. He explained the damage to my car to my understanding and gave me what I felt was a fair estimate. I had to bring my car back at another time. When I did I spoke to Angie who again was very nice and friendly. I brought my car in on a Monday and she told me that it would be ready on Wednesday. She called on Tuesday saying that it was ready. When I went to pick it up the repair was un-noticable. The whole experience with them was great. If I ever need repairs again, I know where I am going.
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October 2021 by Jay R.
My car was less than two years old. It was rear ended. The whole bottom half of the car had to be rebuilt. Pablo did an excellent job in rebuilding the car. He was able to get the insurance company to agree to let him use only genuine Honda parts so that the warranty would still be valid. His assistant Ms. Anjie was very helpful throughout the repair process. If you look at the car, you cannot tell it was involved in an accident. If anything, it looks better than new!
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September 2021 by Michelle Hoang
Pablo was very helpful and professional. The whole team was great, they are friendly and provided me the information I needed to understand. The best part is the car wash, I don’t know who did it but it was spotless, I felt like I just had my car detailed, so meticulously clean, thank you!Service: Painting
