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July 2024 by Josh L.
Horrible experience this morning. Just came in for a flea pill that I've always been able to pick up and now they require a visit prior Harassed me about Rabies shots and if my dog was registered, and was very pushy on all these expensive procedures for ultra sound and heart scan which I though was very unnecessary Dr. Brink was clearly flustered when I chose not to sign up with her expensive procedures
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March 2024 by S M
I've been seeing Dr. Brink for over 10 years and she has been such a pleasure as our vet! She is very thorough and has never once tried to nickel & dime us. In fact, she has SAVED us money by offering treatment through her practice and alternative treatments elsewhere. I took my GSDx there for 10 years before she passed away, my boyfriend takes his Husky there, and we adopted a Malinois and another Husky last year, and she has been great with all of our pups. Although we will be moving hours away in the near future (which is scary because finding a good vet can be tough), we will forever recommend her.
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September 2022 by john sacco
My vet retired and recommended Dr Brink for my nearly 13 year old miniature schnauzer. The doctor was very personable and very thorough. I was impressed with her extensive experience and knowledge. The staff was prompt and friendly. The office was clean and modern. Will continue to bring my pooch here.
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January 2022 by Steve R.
We recently changed our primary care vet to Warner West. I've been aware of Dr. Brink for many years and when the practice we had been going to for the last 30 years changed ownership and the service drastically declined, we moved our veterinary care to Warner West. We have both a kitten and a geriatric siamese with cancer and early-stage kidney failure. Dr. Brink has suggested treatment for both conditions and the results have been quite impressive. She is extremely knowledgeable and experienced. It was clear from the first visit her priority is the most appropriate care and treatment of our animals, regardless of the impact that has on the practice's revenue. Not easy to find today. We continue to be impressed with Dr. Brink and Dr. Esquivel, who has treated our kitten. We feel fortunate to have found a provider with experience and integrity that we feel confident is doing the right thing for our animals every visit. A well-deserved five-star review.
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January 2022 by D D.
I have been taking my animals to Warnet West for over twenty-five years and have seen a slow shift from Dr. Brink seeming to be conserned about my pets and my concerns, towards ordering tests. Now that she has moved her practice to an expensive location on Beach Boulevard she is all about ordering test and consulting with specialist, but not in directly answering any of my questions. As I have some knowledge about medicine (was a military medic) I have some knowlege, so I don't think my questions should have been blown off and I don't think she should exhibit irriatition when I insisted that she answer my question. Specifically, my dog was coughing up stuff and throwing up a lot, could not hold anything down. Her solution, take and xray and consult a specialist, and providing some rather expensive medication, but not any real estimate about what the problem might be. My suggestion, order some lab work, which wasn't none until we ended up taking the dog to an emergency clinic and a followup appointment back with Doctor Brink. Office calls are expensive, medications are expensive and she seems all about generating repeat office visits. I really do understand that things cost more now and I am prepared to pay what ever is necessary to care for my animals. Personally, I do like Doctor Brink and her staff are the really nice people. However, I am not interested in financing the college education of Doctor Brinks kids. My recommedation to Dr. Brink is that when you hear hoof beats, think horses not zebras.
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December 2021 by Alize A.
i came here a few times for my dogs. but i don't think i will be coming back. i was definitely overcharged for a surgery i had here. the vet i believe the main one was very rude on the phone updating me about my dog & letting me know about what else had to be done. i also talked to someone named Amanda a few times, she was also very rude & didn't even sound like she knew what she was talking about. the receptionist im not sure which one answered but she was the only nice one to me. my baby came back with a bunch of razor burns where he had to be shaved. i definitely won't ever go back there. prices are too much. most of the people that work there are RUDE. if the job was actually done right i wouldn't care about the price. look elsewhere before coming here, i wouldn't recommend leaving your precious animal baby here for any type of service.
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October 2021 by Randy V.
I've been to so many vets and this one is one of the best. The staff are friendly and helpful, they are completely professional. My cat Dax was spayed while in heat, they also sent us home with a prescription for flea meds and all her vaccinations. I paid about $330 for a full round of vaccines, the spay, the meds, the exam, flea meds. This is by far the most reasonable pricing I've found. Everything about my appointment was efficient and hassle free. All my questions were answered and they have been really helpful over the phone. I will definitely recommend them to family and friends.
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September 2021 by Leslie C.
We have taken our dog Scooter to Dr Brink for over 10 years. She and her entire staff are compassionate and very professional. We recommend Warner West to our friends.
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September 2021 by Terri G.
Dr. Karen Brink killed my dog. Last month I brought in my Maltese, Bobo, to get dental work done. Brink told me she wouldn't work on him until he got his rabies, Bordetella, and DHPP vaccines. Bobo was a lapdog, he was never exposed to other dogs or animals that could get him sick, plus I let Brink know how very sensitive Bobo was to vaccines and that he'd had a bad reaction to the rabies vaccine several years ago. I really didn't want him to get any of those vaccines, I felt they were totally unnecessary. That didn't matter to her, she would not relent. I was so distraught that I told her to go ahead but in hindsight I shouldn't have. I called back to cancel the Bordetella and DHPP vaccines since they are not legally required, but the competence of the receptionists at the front desk is hit-or-miss. I should have insisted the receptionist go back to check on this, and have a lot of regret now that I didn't do that. Turns out Bobo's treatment should have been conducted in baby steps, not all at once, and as a veterinarian "with 20 years experience", Brink should've known that and advised me accordingly. Instead, Bobo was given all of those vaccinations, anesthetized, had his teeth deep cleaned with significant tartar removal and two molars pulled, all at once. He never recovered and died two weeks later. I am heartbroken to say the least.
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August 2021 by Karen D.
Dr. Karen Brink sets the bar for all vets to try to achieve. Not only is she compassionate and caring, but her knowledge and honesty go a long way for people like me who consider pets as family members. Dr. Brink has great communication skills and presents options for care in an easy to understand manner. Furthermore she is respectful of your time and doesn't keep you waiting 45 minutes for a scheduled appointment. She is always upfront and honest about pricing for any special procedures my dogs have had. I highly recommend her!
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April 2021 by Michelle P.
I switched to Dr. Brink about a year ago, on the recommendation of a friend, when the vet I was going to was pressuring me into certain treatments. I have two older dogs (11 and 13) and she has been great with both of them. She is reasonable and ethical and provides treatment that keeps the healthy and comfortable. I am very happy with this vet!
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January 2021 by Marissa N.
I love this place. They are always available for last minute appointments. Very reasonable prices. Walk up contactless visits during COVID.
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December 2020 by Alan R.
I have been going to see Dr. Brink since 2013 when I moved to Huntington Beach with my 2 year old Wheaten Terrier, Simon because she came highly recommended from a friend. I have been in medical sales, including veterinary sales for over 35 years, so I can usually tell in 10 minutes of talking to a vet if they have the skills and characteristics I am looking for. It is one thing to have incredible animal skills, but it is just as important to be able to be compassionate and be able to explain to us in simple, honest terms what is happening with our animal, which many of us treat as our children. She also always managed to squeeze us in when we had what we felt was an "emergency." Unfortunately, Simon died of a brain tumor in July and she was in constant contact with the specialist and sent me a very touching condolence card. I just got my new Portuguese Water dog puppy on Christmas Eve and although we no longer live in Huntington Beach, I didn't even think of looking for a closer vet. She is now a member of the Warner West Pet Clinic family who even tolerates my bizarre sense of humor. Bottom line is I wouldn't hesitate, and I do recommend her to anyone who is looking for an excellent vet with an excellent staff.
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May 2020 by Samuel D.
I'm finally posting this after months of disbelief that it actually happened in the first place. We are new to the area and were recommended to board our 2.5 year old staff/boxer mix here by a coworker. Unfortunately his family's experience was far different than ours. I called ahead, asking about how the dogs were handled and what their daily routine would be like and was assured that they are kept in a monitored area and walked 3 times daily. I brought food with specific instructions and offered to have a friend come retrieve our girl if she wasn't acclimating well, as I was going to be gone for 5 days for work. The team assured me that they would take the best care of our girl and call me if anything came up. I called halfway through my trip to check in and was assured that she was doing great and getting on well with the other dogs and handling her kennel just fine. However, when we arrived to pick her up it was clear that her care was not at the forefront of the clinic's attention, or even on their radar. When we arrived, shortly after they opened, we were told she was getting a routine bath and would be right out. 15 minutes later, we were still waiting and told they were just finishing and drying her off (she's a short haired staff/boxer, not much hair to dry or wash). When she finally came out she was frantic, barely recognized us and darted for the door, almost escaping off leash into the parking lot because the staff just let her free in the lobby. Unfortunately, this was only the beginning of many days of recovery. I had to go straight to work but my fiancé brought our girl home and her untrusting and skittish demeanor persisted. She even hid in the closet and wet herself, something she's never done despite being adopted right off the street. She would not respond to her name or food, and was completely exhausted--but unable to relax enough to sleep. When I got home that night she was excited to see me, and as she started wagging her tail we noticed blood spraying all over the wall beside her. I took a closer look and realized that her tail was severely wounded and bleeding, blood spattering all over. At this point I inspected her body all over and found that she had dried blood on all her foot pads and stomach and it appeared she had nervously been biting her tail (to a raw state) while in captivity at Warner West. After further consideration of the pick-up circumstances it became clear that the team there knew she had been having a tough time adjusting and had to give her a bath (not part of the daily procedure I was given when I first inquired) because the staff found her with open wounds and bleeding and needed to clean her up in the hope that we wouldn't notice upon receiving her. To make things worse, they assured us she ate regularly and gave back an accurate amount of extra food, but when we weighed her that night she was 3lb lighter than drop off (went from 38lb to 35lb in 5 days). My fiancé and I were terrified of what happened, lost all trust in Warner West and had buried the memory deep inside as our girl recovered to her normal self. After a couple months and someone recently asking for a dog care recommendation her experience was brought back fo the forefront of my mind and I couldn't help but share. I would never want another animal subjected to such treatment and conditions and feel terrible that my delayed review and story may have jeopardized other animals. Do not bring your animal here and do not trust the staff. Just reliving this to write this has reopened our wounds and filled us with anger.
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April 2020 by Mary L.
The team at Warner West is warm and friendly. Dr. Brink really cares about your pet, and is honest and ethical. They have never tried to sell me something that wasn't needed, and have made almost immediate appointments when necessary. They are open on Saturdays too!!
