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November 2024 by J.P. Clelland III
Quickly processed phone order as well as honored my Veteran's discount. ??
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November 2024 by Janna M.
Bad company all together. The mattress I got was completely misrepresented and miss advertised as “ultra plush”- turns out it was level 6 out of 10 on the firm scale. With 12 DAYS to return the mattress, they sent a “technician” to my house on day 13 knowing that the timeframe to return would have passed. The technician put his hands on the mattress, pushed it down a couple times, then said, “it feel soft to me”, then left. it’s all about bait and switch and terrible customer service. GO ANYWHERE BUT THIS COMPANY!!
Don’t be fooled by the generic email below. They don’t care at all. I already emailed them and called MANY times and was told there was nothing they could do about it. In the end, I had to buy an entirely new mattress. After two months of sleeping on cement. $1004 wasted because they refused to be honest in their advertising. Once they get your money - they turn their back on you. Fraudulent advertising and unethical treatment.
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November 2024 by DIANE BAHER
Greeted and helped immediately. Ashley had just what I wanted.
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November 2024 by Graciela Moreno
Wow I was so impressed with not being pressured to buying anything. We visited different furniture stores and here at Ashley furniture Vern and Tommy went out of their way to answer any questions we had and they were very helpful. Plus I was happy with the choice I made in the living room set and the price was right.
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November 2024 by Greg Bartman
The sales representatives added a 749.99 warranty which I did not consent to buy. We had no discussion of a warranty whatsoever. They just added it. I’m going to file a complaint with the BBB.
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November 2024 by Zach Philoctete
Thank you Penny for getting us a good choice and a good price on our new bed! Thank you for also helping us choose a frame and decide on a boxspring for the mattress, also thank you Ven for helping us get processed further! We are excited for the delivery of our frame and boxspring! Thank you!
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November 2024 by ahmad elabyad
I can rate it 5 out of 5 specially when I faced some issues they all got solved when I met pouya (store manager) they are taking care of their customers , thanks Pouya .
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November 2024 by Debbie Furmanski
Ashley handled the problem right away and I was happy with the result
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November 2024 by Sylvia Hernandsz
Christine did amazing, she was patient and addressed all our questions and concerns. She was very professional, I will be recommend her to anyone wanting to buy furniture.
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November 2024 by Eileen Monson
My visit to our local Ashley Furniture store was a great experience, Jeff was the sales person who helped me out and was not pushy in trying to sell me something. I found the couch and loveseat that I was looking for and I’m excited to have them delivered next week.
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November 2024 by Mary Ellen Pascucci
Went to shop for beds... GREAT salesperson (Vern)! So helpful and knowledgeable. Appreciate the service and would highly recommend.
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November 2024 by Jerry OSullivan
To say we are disappointed with our Ashley experience is an understatement,customer service was terrible our issue was first highlighted in early August and took until mid October to be resolved after numerous visits back to the store where we made the purchase and numerous emails to customer support.
We won’t be shopping with Ashley again.
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November 2024 by Chris Galardo
Great products at a great value, white glove delivery was well worth it!
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November 2024 by Hiro Office
Tonny at the Huntington store was very helpful and got us a great deal. We love the leather reclining sofa, dining table, and TV stand we purchased!
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November 2024 by Henry Villegas
100 percent satisfaction.
