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January 2024 by Enrique Monroy
Bad customer service.
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November 2023 by ddavi 22
Had some work done here a few times now…everytime I come in Erik and his whole team are super helpful and do a great job!!
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October 2023 by Peter Nee
Knowledgeable mechanics and fair pricing
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September 2023 by Valentina
I have a 2016 Hyundai Sonata that started making noise. I took my car to this location and found an issue with the brakes. They fixed it at a really great price and had great costumer service!
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September 2023 by Dan McWhorter, Realtor
I visited AAMCO Transmissions & Total Car Care located at 7201 Garfield Ave, Huntington Beach, CA, for a complimentary inspection of my car and talked to Eric.I have a dash cam installed in my car and automatically sends videos to my email when the car is turned off. To my shock, I received a video showing an AAMCO employee using my car for personal and AAMCO business errands. He drove my car to a liquor store, then to his home, parking it in an alley. Afterward, he took my car on a lengthy drive through various cities picking up and dropping off car parts for AAMCO. The cities included Westminster, Fountain Valley, Costa Mesa, Irvine, Tustin, Anaheim, and Stanton. The video had timestamps and locations for each place visited, indicating that he covered a lot of miles and used a significant amount of gas during this unauthorized trip.Unfortunately, the employee's actions had negative consequences for my car. The bumper has road rash now and the alignment is off, so now my car pulls to the right. Obviously, he hit a curb or something hard. I now also have a slow leak in my back tire.Additionally, I discovered that the driver had smoked inside my car, which he denied despite having a pack of cigarettes in his hand during our conversation.After confronting the staff at AAMCO, I was informed that my transmission needed replacement which I already knew, but they couldn't work on my particular car model and declined to give me an estimate. Why did they waste my time and not tell me that upfront?Throughout the process, I encountered multiple lies and inconsistencies. They even parked my car and left it running for over 5 hours, which I could verify through my dash cam footage. When my car is turned off, the dashcam shuts down.I was informed that Vijay T. Deshmukh, was away for the next 2-3 weeks after I requested the owner, but I believe I saw him on the premises when I dropped off my car the day before.Given my experience, I strongly advise others to avoid this establishment. It seems they might misuse customers' vehicles without permission for personal and business tasks, and their overall business practices were deeply unsatisfactory.In addition to the numerous issues I encountered at AAMCO Transmissions & Total Car Care, it's essential to note that they never provided me with any paperwork to fill out when I dropped off my car on August 2, 2023, nor when I picked it up late in the afternoon on Thursday, August 3, 2023. The lack of documentation made it even more challenging to address the situation formally or keep track of the services they claimed to have provided.This further adds to my dissatisfaction with their professionalism and raises concerns about their transparency and accountability in handling customer interactions. Overall, it is clear that this AAMCO on Garfield in Huntington Beach failed to meet even the most basic standards of customer service and responsibility.If I could leave negative stars I would. I sent the owner an email with no response. If you leave your car here, it could be used without your authorization and used for employee personal use or as parts pick-up and delivery car. You have been warned.NOTE: It's interesting that you cannot respond to the owner's response to my post below. I had sent an email to the owner with my phone number, and I have not heard back. It's also interesting that he did not dispute anything I wrote. I have posted 3 videos on my Facebook page. One is the employee at the liquor store walking out with his purchase. Another one of employee driving to another parking lot to consume his purchase and a third video putting a Catalytic Converter in my car to be dropped off in Anaheim.
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September 2023 by Nimesh
My 2017 Chevy Silverado was having issues with shifting, so I brought it into Aamco Huntington Beach. They diagnosed my car and did an adjustment at no cost, and now my car is running great! I am very happy with the service I received and highly recommend this location.
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September 2023 by Valentina Lam
I have a 2016 Hyundai Sonata that started making noise. I took my car to this location and found an issue with the brakes. They fixed it at a really great price and had great costumer service!
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September 2023 by Amrin Rahman
I have a 2017 Chevy Silverado. A few weeks ago it randomly stopped moving so I had to take the car in. They said I had to rebuild the transmission and were able to do it very quickly!Service: Transmission
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September 2023 by George C.
DO NOT GO TO THIS AAMCO. They put a $5,400 rebuilt transmission in my truck When they told me my truck was ready I was excited to get my truck back. They told me I would have to drive it 300 miles for the transmission to adapt. BULLSHIT. The next day I had to take it back and on top of that they put not just one or two they put 5 dents in my door. as my truck is all black, I took pictures before I drop the truck off and showed them on my phone. Then they took ownership of it. They had my truck for over three weeks. They finally ready to be a car because I lost so much work then on the six time I had to take it back, that was enough. I had to take it to dilllio Chevrolet to have them assess the truck. The skid plate on the bottom of the truck was hanging they stripped the both of my Cadillac converter and broke a bolt in my head of my exhaust pipe told me it would cost me $6000 to repair I lost three jobs because of no transportation had multiple conversations with their employees who eventually wouldn't talk to me because they know they messed my truck up. I've been lied to and given them multiple chances to fix my truck I decided to file a claim against him my girlfriend went to serve him the court paperwork when she got there she asked the employee Richard is the owner here as my girlfriend was looking at him across the shop. Richard stated no he's not here. She stated that's him right there and he said nope, and the owner walk right up to her and she said, are you the owner he said yes, she says you have been served now that he's been served. He has tried to contact me to resolve the problem I would never let any employee from his shop work on my car not even my skateboard this place should be closed down, and that man should never own a business again in his life. I took it there because I grew up in this area and I believe that it was a good place to take it to. I was wrong. I should've read the reviews before I took the truck there All I want is my money back this is been a headache. I've lost multiple jobs from work and after reading all the reviews that this company has, I don't understand why this business is still open so whatever you do, don't take your car there will destroy your car lied to you and use your car on your lunch break I'm born and raised in Huntington Beach and can't believe a business like that is in my city. I don't want to give one star but in order to post I have to.
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August 2023 by Rob D.
I had a transmission problem that was fixed at another shop (HB Transmissions) just two years ago, I noticed the same symptom so I returned to that shop and they wanted to charge me 180.00 for diagnostics, YIKES, to test their own work? Not happening. So I went to AAMCO, and they ran the same tests in just a few hours, nothing was found, and there was no charge. AAMCO was also polite and easy to understand. I will definitely return to this shop.
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August 2023 by Dan M.
I visited AAMCO Transmissions & Total Car Care located at 7201 Garfield Ave, Huntington Beach, CA, for a complimentary inspection of my car and talked to the manager. I have a dash cam installed in my car and automatically sends videos to my email when the car is turned off. To my shock, I received a video showing an AAMCO employee using my car for personal and AAMCO business errands. He was covered in grease all over his hands, arms and clothes and sat on my new leather seats and changing my radio station. He drove my car to a liquor store where I could see his reflection in a window, leaning on my car smoking a cigarette. Then he drove to his home, parking it in an alley. Afterward, he took my car on a lengthy drive through various cities picking up and dropping off car parts for AAMCO. The cities included Westminster, Fountain Valley, Costa Mesa, Irvine, Tustin, Anaheim, and Stanton. The video had timestamps and locations for each place visited, indicating that he covered a lot of miles and used a significant amount of gas during this unauthorized trip. Unfortunately, the employee's actions had negative consequences for my car. The bumper/fender has road rash now and the alignment is off, so now my car pulls to the right. Obviously, he hit a curb or something hard. I now also have a slow leak in my back tire. Additionally, I discovered that the driver had smoked inside my car, which he denied despite having a pack of cigarettes in his hand during our conversation. After confronting the staff at AAMCO, I was informed that my transmission needed replacement which I already knew, but they couldn't work on my particular car model and declined to give me an estimate. Why did they waste my time and not tell me that upfront? Throughout the process, I encountered multiple lies and inconsistencies. They even parked my car and left it running for over 5 hours, which I could verify through my dash cam footage. When my car is turned off, the dashcam shuts down. I was informed that the owner was away for the next 2-3 weeks after I requested the owner, but I believe I saw him on the premises when I dropped off my car the day before. Given my experience, I strongly advise others to avoid this establishment. It seems they might misuse customers' vehicles without permission for personal and business tasks, and their overall business practices were deeply unsatisfactory. In addition to the numerous issues I encountered at AAMCO Transmissions & Total Car Care, it's essential to note that they never provided me with any paperwork to fill out when I dropped off my car on August 2, 2023, nor when I picked it up late in the afternoon on Thursday, August 3, 2023. The lack of documentation made it even more challenging to address the situation formally or keep track of the services they claimed to have provided. This further adds to my dissatisfaction with their professionalism and raises concerns about their transparency and accountability in handling customer interactions. Overall, it is clear that this AAMCO on Garfield in Huntington Beach failed to meet even the most basic standards of customer service and responsibility. If I could leave negative stars I would. I sent the owner an email with no response. If you leave your car here, it could be used without your authorization and used for employee personal use or as parts pick-up and delivery car. You have been warned.
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August 2023 by Justin Etimani
Took the car in for transmission oil change two days later leaking happened, and I was towed back to the shop late Friday evening. I was told I would have an answer next day on Saturday by 12 noon. I received no call when I went to the garage it was closed. I missed work Monday due to no vehicle when I went in a kind man who walked with a cane and tried to assist me in finding out what was going on with my car. He couldn't find out because no one had looked at it all weekend. I am the sole provider for my family, and one day of lost work really puts hardship on my family. No one apologized. In I'm could hear them discussing how my car was in the way of serving other vehicles and it needed to go. Also, I noticed new deep scratches on my car door. As well as muffin crumbs in my seat and center council. I do not recommend this location. I will be writing corporate.
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July 2023 by Ryan Corbin
Brought my car in for new brakes. The overall price was significant less than what I’d been quoted elsewhere. Since I’d expected to pay more, I splurged to add air conditioning service. Now I’m in love with my car again.Eric, who set me up with the appointment, was both professional and personable. He was patient and knowledgeable when answering my questions. Thank you for the positive experience, I will return when my car needs any future service.Services: Brakes
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November 2022 by Donald Meyer
Boought a axle here. 2 days later the car was shaking. I was able to get it to a mechanic before the axle fell and destroyed the car and me. Called this AAMCO the next day. They refused to honor their warranty. Be careful before you waste your money here
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July 2022 by Michael G.
Man I tell ya this is the best shop in Huntington Beach PERIOD! Eric took my cash made room for me kept his word fwd me a discount kept in touch to my continuous calls and kept his cool! My transmission was totally shot! He found the parts though they're in super high demand! He over delivered in every level! Transmissions are pricey and I'm a pay pincher!!! The service I received over shadows the cost no matter what it was! Thank you Eric and HB Aamco
