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August 2023 by Pat M.
I found a car I was interested in and went to see it. The car looked good and decided I wanted to purchase. Unfortunately, it did not fall under the qualifications to get financing from my credit union. I had already given $1000 as a down payment. The owner Mike did not want to give me back my down payment. When I would call he would not answer his phone. When he did answer he kept saying he reversed the charges and hang up on me. I would call my credit union and nothing was reversed. This went on for 9 days. He did send me a photo of some kind of receipt, but the credit union said that it was not valid. I found another car at another dealer, but since he still had my down payment I could not get it. It was sold to someone else. This was a TOTAL nightmare. I should have taken the advice of the dealer next door when he said A Quality Auto Sales did not have a good rating. After this experience I will make sure to check ratings and customer reviews. I honestly did not want to give them a star, because they deserve NONE!
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August 2023 by Dante Trudo
Mike is a great car dealer! He wasn’t salesy or pushy and held me a car without even meeting me. I got a jeep patriot for great value and low mileage. I would definitely recommend ??
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March 2023 by Leilani Heaven
I called yesterday (2/22/2023) on a vehicle listed on CarGuru by A Quality Auto Sales. No one answered (at 10am when their hours were listed as OPEN at 10AM). An hour later, they called me back. When I asked whether the listed vehicle was still available, the Dealer said they were 10 minutes away from the office - they would check and call me back. I agreed. NO ONE EVER CALLED ME BACK. Today (2/23) the listing has been REMOVED. Do Not Trust This Dealer.
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February 2023 by Erik V.
I recently bought a used car from Mike; Overall it was a quick & easy process.Would recommend to anyone looking for good quality cars at honest prices.Thank you!
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January 2023 by Meghan McDonald
I had a great experience with A Quality Auto Sale. I decided to buy a stick shift Fiat and the owner taught me how to drive manual. I got a fair price, and when I needed car repairs, they took care of those as well. I found everyone to be communicative and willing to help me when I needed advice on something. Even if it was me having more questions regarding driving a manual car (after I bought it). A very personal experience
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January 2023 by Meghan M.
I had a great experience with A Quality Auto Sale. I decided to buy a stick shift Fiat and the owner taught me how to drive manual. I got a fair price, and when I needed car repairs, they took care of those as well. I found everyone to be communicative and willing to help me when I needed advice on something. Even if it was me having more questions regarding driving a manual car (after I bought it). A very personal experience
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September 2022 by Daniel Z.
Horrible Experience. Had to take legal action by taking them to court for refund of sales purchase, since I never received my registration. After 1 year of waiting my registration and being promised several times "the process is done, you should receive your registration in a few weeks". DMV confirmed car has NO registration and it was illegal to drive or operate subject to impoundment. The owner/ representative of A Quality Auto Sales, Mike made numerous false statements in court over this situation. After the court appearance, my purchase was refunded, but lost money. I did repairs on the car after purchase and paid towing, which the expense was not included in the refund. This individual behaved in the most inconsiderate and dishonest ways to make my refund difficult. I highly suggest you go somewhere else unless you prefer to endure unexpected anxieties and stress for your car purchase.
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March 2022 by Ryan Leung
I needed a new car when I moved to the city and found a very good deal for a 2012 Corolla here! Mike was super helpful in finding me it and made sure everything is working properly. The car was super clean and had no problems at all. I am very happy that I found this place and thank you help for your above and beyond customer service! Would recommend everyone to come here!
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March 2022 by jan bag
Mike was super helpful and easy to communicate with! He hooked me up with a rare 6 speed Nissan Cube at a killer price and i couldnt be more stoked ! Definitely recommended!
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December 2021 by Patty C.
I waited a bit to write this. The car is great, good shape, decent mileage, it's a Toyota so will last forever the way I drive. Shannon was great even though she doesn't know much about cars. Hence the two stars. Here's the issues. Discovered there was no lugnut wrench in the trunk And that the hood prop was not attached - super dangerous. Called Mike, he said go to service place in Norwalk (a hike for me), I will tell them to put one aside for you. Went to Norwalk, they knew nothing about it. Called Mike, did not get a response. Then got a letter forwarded to me from A Quality from DMV saying they won't issue a title unless the car was smogged. Which I paid for when I bought the car. Called Mike. Told him about this as well as the wrench. He got snippy with me. this was a Monday. Called numerous times , got no call back. Finally called service place on Thursday in Norwalk. Spoke to Carlos. Agreed to go the next day for smog. Smog was done and submitted. Also got a lugnut wrench. The hood prop is still not attached, but I figure two out of three is what I will have to settle for. I have a broom stick in my trunk. I will go to Toyota or Pep Boys one of these days to get that resolved. If you decide to buy a car here, make sure ALL the issues are resolved before you drive off the lot. Pretty sure I won't do business with A not so Quality cars again.
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December 2021 by Juan Venegas
Unfortunately the only benefit of the doubt that I'll give Mike is that I don't know anything about Cars. Which is why he was able to easily sell me a car that for the last 6 months only had to replace so many things. Already when I was driving the car he said that the engine mounts didn't work as well that they would need to be replaced. He told he would do it and he never did. As of now I had to buy a new car battery and now thw thermostat. Don't go to this man
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November 2021 by Andre W.
*Non Responsive* Contacted Mike regarding a past due invoice for the transportation of his vehicles multiple times and he hasn't replied to any texts or emails.
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July 2021 by Angela Butler
We went to this dealership to get a car for my college-aged daughter. She wanted a Mini Cooper and this place had a great selection. The owner was so accommodating and pleasant to work with. Very reasonably priced cars and a smooth transaction. I wish all car buying experiences could be like this.UPDATE - a little over one month in and we’ve found out that the car needs over $3k of repairs. There is a very expensive oil leak that was not apparent when we purchased the vehicle. We discovered it when the car started throwing overheating alarms. There are several other expensive, major issues. The owner also promised to replace the sun roof motor and we never heard back from him. You never know what you’re going to get when you purchase an older used car, and it’s quite possible the owner was not aware of these internal issues, but it still stings to be out of $6700 with $3k+ in repairs. I strongly recommend buying the 30 day warranty any time you buy a used vehicle and get it inspected immediately so you can return the vehicle if it turns out to be a lemon. Hard and expensive lesson learned.
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June 2021 by Jimmy Smart
This was my first time buying a car. Mike was extremely helpful and went out of his way to provide excellent service. I would definitely recommend this place if you’re looking to buy your first car. This car I bought was so clean it looked brand new. The facility was nice and well kept, and there was a great variety of used cars to choose from. I highly recommend this place.
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April 2021 by Joel Villalpando
Bad experience I’ll never buy again from this kind of dealerI bought a Toyota Highlander Mike said it was in good condition bla bla bla two weeks later the engine was leaking oil everywhere i sen a message to Mike never reply in the beginning i try to buy a mechanic insurance for 1000 dlls Mike said you don’t need to the car is in good condition i spend 1,500 on fixing..Mike karma is on the way!!
