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February 2024 by S Stls
Money hungry monsters
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February 2024 by Tyler Wells
This company is a huge scam and needs to be shut down cuz they're running Monopoly. I'd recommend boycotting this as I will for now on.
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January 2024 by Hasmik Ghazaryan
they are all robbers and swindlers
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November 2023 by j.
Ticketmaster couldn’t fulfill my ticket order despite purchase being made three months prior to the event. After multiple attempts to receive the actual tickets, Ticketmaster states that they cannot fulfill my order and tickets are voided. Ticketmaster only offered a refund and the same tickets cost 10x on the day of event. Absolutely, mind boggling customer service.
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August 2023 by Christian Roos
I attempted buy a ticket to the Eddie Izzard show in Raleigh, NC this morning. The ticket price for the seat before fees is $55, and the ticket price for the seat including fees is $80. That means that the fees are 45% of the actual ticket price. That is insane. Ticketmaster is a shining example of corporate greed and a poorly run business.
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August 2023 by Stefani D
Ticketmaster Event Greta Van Fleet in Portland, Oregon this past Saturday 8/5/2023:I was super sad that I couldnt go to see my fav band Greta!!!. I recently had major surgery and had to sell my tickets. Unfortunately, Ticketmaster is run by executives without heart??? I was unable to lower my ticket price for resell on Ticketmaster below $95.51. Ticketmaster released a bunch of tickets for sale day of the show and priced them below $95. So my tickets didnt sell. In fact, due to the weird 51cents above $95, it made it where you had to search for $100 tiks to see mine. So conveniently Ticketmasters tiks popped up when searching for $95 or cheaper. Hard to explain but if you know you know! I was willing to lower them to $50 even just to not totally lose out on what I paid for them which was $250 total for 2. However, Ticketmaster would not allow me to drop my price below $95.51. So not only did I miss out on my concert experience, I was out $250 all because of TMs greed! ? Shame on you Ticketmaster.
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August 2023 by Nuke Carter
I will be contacting a lawyer to see if we can get a class action lawsuit started against Ticketmaster for stealing we the peoples money. I will be contacting better business bureau as well.
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May 2023 by Ron Toney
WORST customer service ever! They do not care. How can a multimillion dollar company not have a contact phone service to straighten out any problems?
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May 2023 by Richy Sengchanh
Bought my tickets on my cell for brew hee haw only had 2 options non-drinking general admission and general admission I bought the general admission once I received my tickets it showed up as non-drinking general admission chatted to them about it and they won't accept refunds or change it to drinking only all they did then was trying convince me sell it to other people or other sites for more money eventually they said its not their problems
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May 2023 by John S
They make it impossible to contact them. No phone number, no email. They tell you to login to try to contact them, but google \\\"ticketmaster 403\\\" to see how they routinely block people from logging in and then you have no recourse because they have shutdown all communication. For the ridiculously large cut they take the least they could do is provide some basic customer service.
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April 2023 by Candice Marsano
Ticketmaster is a thief. I checked to see how much tickets were selling for the Depeche mode concert in the section that I have already bought tickets in and they were selling between 300 and $400 so I decided to post and see if they would sell over the weekend. When I posted them for $350, I got a pop-up that said that Ticketmaster had a technical issue. I press the refresh button and once again it said technical issue. Once again I pressed the refresh button so I could put the price in again of $350 and it said my ticket sold. So right away I checked my email and they sold my tickets for $149.12. I immediately knew something was wrong because this happened within 1 minute. So I followed their instructions and went through the chat portal with no luck. I finally was able to find a phone number that wasn't a voicemail and spoke to someone that was reassuring that they were going to help me and would get a phone call. No one ever called me. They just emailed me and refused to give you my tickets back or pay me what I paid for him which was $271 per ticket the whole weekend I've spent trying to speak talking with various customer service reps that have been very rude. I finally requested to have a manager call me and the manager was the rudus of all. She started yelling on the phone. I will continue to contest this because I they stole my tickets to sell them to a resale company. There's no way my tickets would sell in under one minute. It takes time for people to put in their information.
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April 2023 by Timothy Diemer
Why are you the way that you are? Honestly, every time I try to do something fun or exciting, you make it not that way. I hate so much about the things that you choose to be.
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March 2023 by Michael Dieckmann
Literally stole my money. I requested a refund, they approved it and do did the venue. They said they sent it to the card I paid with. Only issue is I bought those tickets like 2-3 years ago right before covid, I don't have a bank account associated with that bank anymore. They refuse to help and end my help chat anytime I try to contact them. I need that $300!
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March 2023 by Rebekah Beals
Wish I could give 0 stars! Or negative five stars!! Ticketmaster is the absolute Worst! I have been trying to purchase tickets to a concert for days and all I get is error code after error code. I’ve tried using my phone to buy them, I’ve tried using my laptop. I’ve tried using various different credit cards. I’ve used a regular tab, an incognito tab, I’ve refreshed, tried buying various different seats, I’ve turned Wi-Fi on, I’ve turned Wi-Fi off. NOTHING WORKS!!!I’ve reached out to customer service for help and NOTHING!!!Not to mention that As Soon as tickets went on sale they’re were sold out and now all you can buy is “verified resale tickets” at a jacked up price!Contacted the venue to see if I could get tickets directly from them, but they are not selling tickets. They told me that Ticketmaster is the official ticket seller for this concert.How is Ticketmaster still a thing?!?! Why are we letting them hold a monopoly over concert tickets Especially when they only give you error codes, issues, and major stress?! Oh, and absolutely No Custom Service to speak of!How can I report them?! Let’s get Ticketmaster Shut Down!
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December 2022 by Belinda W
Horrible customer service, no contact number only chat will take you through so much for refunds or to simply sale the ticket don’t spend your money where your not appreciated!
