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December 2023 by Cognitive Outlaw
I overlooked an Auto Pay pmt b/c I’ve been in a hospital or rehab center since Aug 4 with only an iPhone to handle all biz & personal cash flow details. HERMINE was VERY HELPFUL in resolving this pmt situation immediately + looking for ways SF could credit my account for the 4 months my car has bee idle. She was focused on actions, listened carefully & knows how the SF system works. She’s.a real asset for this agency.
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October 2023 by Sonu Nunez
We have been in this office for about 17 years Jim Olson is very efficient, I've never been disappointed. We had insurance in those places that we see on television or on the radio but it was always sad to know that you are only money for them. We decided to try at State Farm and immediately felt like we were talking to friends for years.The employees we call my friends they always treat us with affection and respect, they make us feel like part of their family. If I have questions they help me and what can I do to save my money.
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August 2023 by Rob Schroeder
Jim Olson and his team are the very best. They provide knowledgable service and will be there when you need them most!
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July 2023 by Andy Chase
They were very helpful and well informed when I needed to make a change in my car insurance. Their location is very easy to find but street parking seemed to be the only option.
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June 2023 by Kelsey Ellstrom
Cheryl was extremely helpful when I was switching my auto insurance over to State Farm. Was very quick to give me a quote. Great service overall!
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June 2023 by George Minasyan
I have been using this particular state farm for over 3 years now, and have not regreted a single day, Leslie is always helpfull with all my questions and always gives me the best rates on the market for car insurance. A couple months back one of my cars got in a wreck and the state farm claims department did not want to resolve the issue with my claim, but Leslie went out of her way to get everything sorted out which she did and I am sure she does it for all of her clients. I would recomend to insure your cars with Leslie from this particular state farm office. Also Leslie deffinately needs a good raise and a higher position in the office, glad I was lucky to get help from her than any other agent.
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May 2023 by Christopher Gulotta
Super responsive, helpful and professional. Great advice and exceeded my expectations!
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May 2023 by Tom Kiesche
I had to alter my policy, Cheryl Y. Dennis was awesome. I've been with State Farm since I started driving DECADES AGO, but Cheryl reconfirmed I'm with the right agency.
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April 2023 by nerses A.
Cheryl has a nasty attitude and definitely doesn't seem to be happy with her job. If you can't deal with people, you should not be working at an office. Maybe an artist or a driver for waste management picking up trash. Anything where you're all by yourself.
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April 2023 by adisa 27
Cheryl is the best agent ever ! went above and beyond ?.
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April 2023 by LuLu
Jim Olson is a wonderful human being as well as an incredibly great agent. I couldn’t be happier that I switched to State Farm, especially with Jim Olson. He walked me through every detail in getting my insurance set up and acted as if I was his top priority by how well he treated me. That was almost 9 months ago. I’m writing this review now because unfortunately I had to file a claim, but fortunately it was with State Farm, and Jim Olson. He was there for me after hours taking my call to help me feel better and walk me through every step. I honestly felt like he was not only my insurance agent, but a friend, a counselor, a coach, and last but truly, “like a good neighbor”. I’m so grateful for Jim. I can’t recommend him enough. Don’t take my word for it, you’ll know exactly what I’m talking about as soon as you get on the phone with him. He’s amazing! His final words to me before he got off the phone were, “don’t worry, everything’s going to be okay. This isn’t the end. This is the beginning of a wonderful future.” Best Agent ever.
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April 2023 by Bruce Hall
needed a proof of insurance coverage for my bank and had it in 90 minutes- thanks for the speedy response
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April 2023 by Alec Chapman
Thank you Cheryl for your efforts re the check refund matter. I commend you for the superb customer service rendered. I wish there are more folks like you around.
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April 2023 by Brenden Gallagher
I always have a wonderful experience with Jim's team at State Farm. The nicest and most attentive staff I've ever had in any type of insurance experience. They make difficult times easier and I hope that we can maintain this relationship for many cars to come.
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April 2023 by Nathan !
i thought state farm was better than others. i had renters a short time a couple years ago. i was denied again for an upcoming move i had planned to use them. they claimed it was a claim i filled but had no information on it. i went with another insurance company and signed a year.
