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December 2023 by Richard Yazmajian
I'm going to literally be completely honest they are overpriced and overrated. After 29 years of going there I realized they Will never change. A $3.00 - 3/4-in fitting copper they're trying to sell me for $18 every time I go. And I quite literally have to ask them to match the price. I have to ask them every time I go there I don't want to go there anymore. Gossip is what they do. And they spread it like wildfire.
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July 2023 by Michelle C.
Ozzy, Jose and the awesome staff are knowledgeable, patient and friendly. There is a large clientele of pro plumbers there, and a smaller pool of novices like me, and they offer great advice and service to all. I always enjoy going in, and particularly appreciate Ozzy's help and leadership in the store. I have not yet tried their cofffee, but it is available as is water. So stop on in and never have to deal with trying to find someone to help at home depot for 20 minutes again!
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June 2023 by BEST FCKN PIZZA HOLLYWOOD
Great customer service - Ozzy helped me out even though they had just closed up shop for the day minute before…Thank you for getting me the part I needed and keeping the doors open for me!
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April 2023 by Mikael King
Ide give 0 stars if I could horrible customer service extremely slow they also barley stock their shelves it’s not even that that’s the worst it’s how slow they are do not give them your business! Horrible counter guys ! You’ll be waiting for minimum a hour!
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April 2023 by Isn Chenier
Service is super slow here takes over an hour just to get someone to help you out and when they finally do they act as if you’re a burden to them, they are never stocked with much just pure laziness at this location Do not come here if you want to get stuff done in a timely manner!
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February 2023 by Thomas E SAUNDERS III
Anyways a good exclusive kind and helpful employees
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May 2022 by Farukh O.
Really good store with amazing service. Ever helped me quickly and he knows everything about plumbing. Thank you guys!
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April 2022 by Arthur Kegerreis
A friend pointed me to Ferguson, which he said was the best plumbing source in Hollywood. He also warned that the parking lot is a bit "tight" which is true, although I had no trouble finding a spot, it's tricky to back out and there were trucks waiting to come in.I had a short wait, then Hero was tremendously helpful and got me everything I needed, making some helpful suggestions about what I'd need to replace a pipe leading to a P-trap under a sink, and even trimming it to length for me. Some similar stores might be a bit more impatient with a non-plumber, so I really appreciated his help.I'd give him and the store the highest recommendation based on today's visit.
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August 2021 by E. E.
After a very frustrating experience dealing with head office, Oscar, the manager at the local branch, went above and beyond to rectify the situation. He was very understanding and empathetic. Stellar customer service on his part. Blown away. Oscar was calm, patient and very understanding. Sometimes people just need to be heard and require the simplest of solutions. Head office should take their cues from Oscar! Thank you!
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July 2021 by Carlos Ramos
Not a good one, they the gave me the wrong product, they charge me a restocking fee and then they too over charge me for the right one. Went Hirsh plumbing instead.
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June 2021 by Trebor Nunderwier
Quick in and out. We'll stocked
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June 2021 by Abraham Chapman
I am not a plumber. But as a lay person, Ferguson Plumbing is awesome!
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May 2021 by ryan roehn
The wait time is insane, the people that work here move like sloths. If you want to spend an hour or more in line this is your spot
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March 2021 by Martin A.
Great place to buy a tankless water heater. Get the Navian smart 240s. It can run hot water for as many as 4 baths and a kitchen sink simultaneously. Jorge was great and deserves a 10/10.
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March 2021 by J G
MY GUYS HIT A UNMARKED 1” WATER SERVICE IN BEVERLY HILLS. CALLED FERGUSONS TO MAKE SURE THEY HAD ALL THE PARTS WE NEEDED. PULLED UP TOOK A NUMBER, NUMBER WAS CALLED. I TOLD THEM WHAT I NEEDED PUT IT ON OUR ACCOUNT, AND I WAS ON MY WAY IN NO TIME. FAST SERVICE, GREAT CUSTOMER SERVICE,VERY KNOWLEDGEABLE WILL BE A RETURNING CUSTOMER
