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November 2023 by Bradley King
First time using this pharmacy, and everyone was so communicative, efficient, and friendly. Thanks to Sasha for her help, and kudos to MJ for doing a great job decorating for the holidays!
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October 2023 by Carol R.
The pharmacist is rude every time, without fail. There's always a wait for her, and then you have to argue with her to get access to a drug you were already prescribed, and CVS has already said it is ready for you. I weaned off my anti-depressants because it was such a constant fight with this pharmacist. Don't visit this CVS Pharmacy unless you're prepared to advocate for yourself.
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October 2023 by Tracy S.
Absolutely horrible. Shitty communication and heaven forbid your doctor prescribed you a "narcotic", they will immediately treat you like a drug addict. Disgusting behavior and fucking weird even after saying the prescription will be ready by the 3rd. They say the pharmacy has been out for months and and they were wrong to tell me the prescription would be ready by the 3rd. Let me give them negative 0 stars because that's all the experience was with that weirdo on the phone. Never again with this pharmacy.
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September 2023 by A W.
If "please hold" and I don't get paid enough to care" had a love child this would be it. The main pharmacists are great - the only glimmer of humanity in the store. However, this location is extremely understaffed. Perhaps this staff needs support or perhaps they need a raise to put their best foot forward. Even for a CVS this is particularly bad. The parking lot is a mess as well. I see this location closing in the near future. Avoid at all costs.
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September 2023 by Leah D.
This review is specifically to say thank you to MJ and Diana in the pharmacy. These women went absolutely above and beyond to help me with my prescription and insurance. They always provide amazing service but today they really took it to another level. I can't say enough about these wonderful employees!
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July 2023 by Tony M.
Went there yesterday, during shopping I needed to go to restroom, so I went to front and asked Martha to buzz me in and she made me wait for several minutes for no reason and I almost pissed my pants. Door opens on pressing of a button but she was busy gossiping with spectators. And I saw this guy at other cashier being rude and talking loud to a customer! There is a clear reason why they have Two star rating. Their management team sucks big time and nobody is doing anything from corporate office! Please investigate these bad seeds and report and remove them asap!!!
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June 2023 by Sandra S.
This use to be my favorite CVS growing in Hollywood. My most recent visits to this location were nothing short of horrible. The staff is completely incompetent and rude. There's an obese Latino cashier who always has a miserable smirk on his face and could not be bothered to help anyone. They even stopped keeping a lot of items in stock as well. Avoid this place. RUN.
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June 2023 by heidi v.
I'm not sure why there are only 2 stars ... this honestly is the best pharmacy staff I've ever dealt with ... I was at Walgreens for 15 years and when my insurance changed I was so worried, I didn't want to go to a new place ... but they made me feel welcome and they were so kind. I've seen people yelling at them and they are all calm and empathetic ... and VERY patient!! I hope my insurance never changes because I can't imagine not seeing these kind faces ... Bravo to whomever does the hiring.
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April 2023 by Jose Y.
The girls at the pharmacy are the best. Always smiling and are very helpful. The employees in the front are a bit rude. But at least the security in the front is nice.I wish the parking lot was a bit cleaner
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April 2023 by P Rayfield
Always knowledgeable and helpful on every visit I love the pharmacists
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March 2023 by Pamela Crenshaw
I can't think of anything that you can do better to approve your experience. This is my first time using the CVS that was not inside of Target. Fast customer service. No drama. I was very pleased
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January 2023 by Marcy Sanchez
They have lots of stuff I don’t see others stores n less
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December 2022 by Anita D.
I go there a lot, the pharmacy is pretty efficient and fast, but every time I go I spend way too much money on all the things they carry, wish my cvs rewards card worked. It never does and turns into such a hassle I just don't bother anymore. But other than that it's a great store
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October 2022 by charlie rock
I’ve been shopping at CVS for about ech since the 70s and this particular store since 2004.I had an issue with the cost of a scrip going up- 300%. Zero kindness zero compassion and zero help- the pharmacist seemed burnt out or maybe they were just bad - Nit ever coming back here. There’s a cleaner Walgreens on sunset and vine - that’s where I’ll be heading with my expensive prescription !
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July 2022 by Ben B.
This unfortunately was my closest pharmacy. After reading the reviews, I should've known to not have any medication sent here. Me, in pain from my gallbladder and needing my medicine went against my better judgment and came here. Unfortunately, they were about to close and seemed more interested in quickly getting out, than helping a guest. My doctor sent over the medication twice to this location and for some reason they didn't receive it, but the pharmacy that's a little further away received it immediately? I will be reporting this pharmacy to the California board first thing tomorrow morning. Abhorrent behavior from the pharmacist Quyen and her staff. Should be ashamed.
