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February 2024 by Jakob Burrows
Gave me the wrong part even when I gave them the Make Model and Year of the car then they wouldn’t let me return the 02 sensor because I put a little bit of grease on the threads it could of easily been whipped off. I went to the Napa in Gilroy and they refunded me for the part no problem, Complete waste of time.
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February 2024 by Sarah Castro
Best place to go for car parts
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December 2023 by Jessica De La Rosa
Employees are awesome. Better prices than the other auto stores
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December 2023 by David Limb
Took car to have battery check as we thought we were going to replace it. They advised me that I just needed to drive a lot to recharge my existing one
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September 2023 by Delirium Skid
My go to part store, Staff is great and the cat greeter gets a gold star
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July 2023 by Justin Warwick
Don’t waste your time dealing with this store! Bad service trying to exchange a three month old defective battery that has a three year warranty. I brought the battery in because it would not hold a charge from day one. They told me that I would have to bring it back fully charged. So I fully charged it with a charger I bought from them, and brought it back fully charged. Guess what? Then they said I would have to bring it back after it has died so they can tell what the problem is. Really?? The salesman said that they are a mom & pop owned business and can’t just make exchanges. Really? This is a $319. Optima Red top Battery with a three year warranty. Poor quality old stock I’m guessing. The battery tested only 64% brand new and will never hold a charge above that. I don’t appreciate being blown off as if I don’t know anything about batteries. In fact I know quite a bit, and their runaround over the exchange makes no sense. I won’t be going back to Napa auto parts in Hollister ca for any reason!!
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June 2023 by Justin W.
Don't waste your time dealing with this store! Bad service trying to exchange a three month old defective battery that has a three year warranty. I brought the battery in because it would not hold a charge from day one. They told me that I would have to bring it back fully charged. So I fully charged it with a charger I bought from them, and brought it back fully charged. Guess what? Then they said I would have to bring it back after it has died so they can tell what the problem is. Really?? The salesman said that they are a mom & pop owned business and can't just make exchanges. Really? This is a $319. Optima Red top Battery with a three year warranty. Poor quality old stock I'm guessing. The battery tested only 64% brand new and will never hold a charge above that. I don't appreciate being blown off as if I don't know anything about batteries. In fact I know quite a bit, and their runaround over the exchange makes no sense. I won't be going back to Napa auto parts in Hollister ca for any reason!!
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August 2022 by Richard Bay-Ramyon
Always great service and the products I need are there! Even Ranch hardware for Tractors
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June 2022 by Jesse Moore
Best place to get parts for my truck. If they don't know the answer to a question they'll work hard to find an answer for you. Staff is very friendly and helpful. If they make a mistake they'll fix it for you immediately. Thank you to all the staff here for all the help with getting me the parts I need and be professional and courteous while doing so.
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April 2022 by Adriana Corona
Friendly helpful and go the extra mile for the costumer best solution for the car needs and other stuff
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February 2022 by Carlos Barrientes
The service is great. Everyone unites and supports each other together they have come through and taken care of all my automotive needs. Great price and excellent warranty.
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January 2022 by david jaime
This place has been in Hollister for a very long time.They have almost everything you need for your car.The only thing I don't like are there prices.Good service and nice people work there.
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January 2022 by Metal Mayhem (Disturbed13)
The guys were very knowledgeable and friendly help me find exactly what I need fast visit perfect
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December 2021 by Manny P
They don't take used oil???? Wow. After I was told that, I heard another cashier giggle like it was funny, mother_+&+$ lucky he's at work. I been here also months ago and a cashier was rude. Never again coming here. No wonder AutoZone is always full of customers. If you're around the area folks don't come here go to AutoZone!
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July 2021 by Edward Huston
Friendly help. Product I needed in stock.
