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November 2023 by daniel canela
This place almost always has one of the two ATMs not working. Not even a week later again only one ATM is working
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July 2023 by Lisa Cupcake
Long long waits, rude floor staff and absolutely no help whatsoever. Tellers are super nice. I strongly advise against opening an acct here. Shop around first!
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June 2022 by Chris N Monica P.
The worst bank ever! Has been closed weeks at a time in Hollister, CA! Nothing new has been happening for a few years! Employees are great if you can ever go in there! If you have a business do not bank with them! You can't access your bank unless you use their atm that doesn't do everything. They should have to pay for all our gas having to drive to gilroy or Los banos just to bank. I am transferring my business and personal accounts.
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April 2022 by D R.
All the Karen's love going to this location and harassing the front line workers. I've witnessed it more than once. Its actually very pathetic.
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March 2022 by Stacey C.
I come in every other Saturday before work the line is out the door and there's only one or two tellers! This is getting ridiculous. Waiting in line for over 45 mins to cash a check give me a break!!
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January 2022 by Daniel V.
This is one of those places you wish you could give negative stars to... Why is the only Bank Of America in town closed on Fridays? Does that make sense to anyone? Had to update something, i went in on a Wednesday to make a withdraw, and they tell me they can't allow me to take money out inside... What is the point of them even being open inside if people can't even take there own money out of the bank.. The best they can do is tell me i can drive out of town to another bank.. Horrible bank.
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January 2021 by trauma
This bank is freaking horrible they won't even accept a check with different ink on it and they make it sound like we wrote the check to our selves
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January 2020 by Isabel Vilanova
My husband and I recently moved to Hollister. It is welcoming to feel at home out of home. Great Customer Service!
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November 2019 by neko kelly
Absolutely awful 25 people in line only one person working 4 other standing back talking not helping anybody
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October 2019 by Agustin C.
Terrible user experience. Got charged wrong fees and terrible process to dispute. Manipulative with the experience you have to go through to cancel or provide feedback.
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August 2019 by Cielo Santos
Too long of a wait im sorry but if u have so.ewhere to be do not come here u will be here a while. B of a in hollister needs to hire more employees for the good of customer service
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July 2019 by Annie B.
I would give minus 5 stars if it was an option. This bank is understaffed, surly, with endless lines, and now there's a bullet proof window between customers and employees? Bank of America in general is rude and wants customers to go to online banking so they can fire even more employees. Trying to get issues resolved via phone is frustrating...good luck talking to an actual human being. I have moved most of my banking to my community credit union and get courteous and prompt service there.
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June 2019 by Laurel Rowe
Friday afternoon, line out the door, other employees standing or sitting around + the manager... and only ONE teller... NO THANK YOU.
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June 2019 by Brian Vargas
22 people in line and 1 teller and 2 other employees in the back just chopping it up and laughing... not the 1st time either already in line more than 27min
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May 2019 by oldvolkz G.
I dread coming here. I'm glad I'll be closing my account soon. 2 tellers on a Friday evening??? What a joke! Oh and I'm actually writing this while I'm line to see a teller.
