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“I just wanted to share that the customer service provided by Alfonso and Raul at the Geer Road branch is exceptional each and every time. Keep up the good work.”
“I went in two minutes after they closed and they were all sooo nice. The teller was super nice !!! And very helpful given that it was a Friday evening !!!Erica and Juan were both soo nice about it !!!”
“these are the best people you will ever find.I say that because of my experience with them going from a beginner checking account holder,to being a home owner years later all throughF & M bank. ive overlooked things before by accident and honestly just made mistakes on my part because of timing but they have 'always' covered me regardless. this is bigger than customer satisfaction like the commercials say..this is family banking, and you know itwhen you walk in there.f & m lifer”
“Excellent customer service, they even open the door for customers-just love they make you feel special. Super- friendly and highly professionals and proficient. I never have to wait long either.”
“Ethel was amazing! I've had chase bank for multiple years now, and I've never been so pleased .I went to make a claim on my account due to fraud and as we all know that's not a pleasant thing. Before I went to the branch, I called to make a claim over the phone a day before, and they took care of it, but I got charged again so I decided to go into the branch this time and I am so glad I did. Ethel explained everything in detail and help me create a new account within seconds . She literally went above and beyond for me. I live in Modesto, but I will drive to Turlock just because of the great customer service. Thanks again Ethel !”
Open 24 hours
427 E Olive Ave, Turlock
Banks
“We recently transferred all of our banking needs to the Turlock branch of US Bank. We were with Bank of the West for many years but their level of customer service has gone in the gutter. Due to my relationship with Denny Silva in BNI, we chose US Bank. They have branches in convenient areas where we live and work. Cindy Coffey assisted us in opening a business, personal, savings and custodian account. They have multiple account options and because my husband is a veteran, we received additional free services. They even thanked him for his service! From Denny, to Cindy to new employee Fatima Kaster, their level of competence, expertise and friendly, welcoming attitude makes this bank #1. In this day and age of technology, customer-oriented banking has gone by the wayside but US Bank has proven that community and customers are #1. Highly recommend transferring your accounts today. What do you have to lose?”
“I've been a client toWestamerica for quite some time now and learned a lot from when to go and what is needed at the bank. Yes I agree with a lot of you that there are times that the lines are long and tellers are limited. So for me I try to keep it at the ATM as far as cash goes. When it comes to getting your balance or monthly statement its best to go on line if you have the app or some other access like laptop/home computer. On weekends it can drastically be overwhelming. Especially at first moments opening (also on some days during the week m-f) if your time grants it try going in at 10-1130am in this way you miss that a.m. traffic m-f. And possibly slightly earlier on Saturdays like930-1030am it doesn't always work that way on Saturdays. Its more of a hit or miss kind of day due to the limited hours. Pick and choose your hrs as you see fit but it works for me.”
“Luis and Sandra are amazing. We needed alot of help navigating through a complicated banking issue and they made it happen, we are so pleased with their service.”
“Very nice personnel from bankers to tellers side. Great mobile payment reader that came with my business account too! Today I had a third party isuue and the bankers and branch manager went the extra mile to help me prove the proper dispute for my case to be escalated to the Resolution center as should have been from the start with the third party. Thanks for the patience with us, understanding and helping me out with that dreadful call to them, much appreciated!”
“Really good customer service every time I go in there .I appreciate that they listen and do all they can to help.Never had a bad experience with them in person or on the phone.Thankyou Golden 1 employees.”
“Teresa Strong was amazing, she answered all my emails right away with all the information i needed. She helped me through the whole process of becoming a member and getting approved for a loan.”
“Very nice personnel from bankers to tellers side. Great mobile payment reader that came with my business account too! Today I had a third party isuue and the bankers and branch manager went the extra mile to help me prove the proper dispute for my case to be escalated to the Resolution center as should have been from the start with the third party. Thanks for the patience with us, understanding and helping me out with that dreadful call to them, much appreciated!”
“I'm not a fan of Wells Fargo because of where they put their money HOWEVER I am too lazy to switch banks and they are convenient. I had a good experience with a banker named Sara at this branch so now it's the only branch I go to, even though the tellers are ridiculously slow. Sara is nice and helpful and somehow remembers my name when I come in.”
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“This credit union is a "5" out of 5! caring, competent, friendly, efficient, and effective. Today, for example, the service was beyond my expectations. I had called 2 days ago and requested statements from closed accounts. today, I arrived at 4:45 pm with my family, who were warmly welcomed. before 5:00 pm, I left with 25 pages of statements, and Laura, head banker, even had a dispute form ready to be signed when I arrived!”