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February 2024 by jacob baldonado
Horrible customer service im not sure if shes manager or not but her name is hannah horrible so rude and always starring down as if iam going to steal ! Never will go back there again . I also hear how rude she is to her employer as if shes a kid never again i will take my money somewhere else
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September 2023 by Jovie O.
Came last minute to just look at home coming dresses for my daughter. Shirley and Cathy had great customer service. They were super sweet and helped us pick a dress. The dress was also a fair price. The girls made it a good random trip! We definitely come back again.
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March 2023 by Shannon H.
But of a public service announcements. My family and I were just on a cruise. A week before we bought these shoes from Q in the inland center mall. She tried them on in the store, then once at home and then she wore them for 15 minutes on the cruise for formal night and the heel broke. My 13 year old twisted her ankle and almost fell down a flight of stairs. Now... I know they were cheap shoes and I wasn't expecting them to last forever but I was expecting them to last the week we were on the cruise at the very least. I went back to the store and when I asked for a refund and told them that my daughter hurt herself because of those shoes and it could have been much worse if she had fallen down the stairs I was told by the manager that their policy is once the product leaves their store they are no longer responsible. So please, don't buy shoes from this store... my daughter could have ended up with a worse injury then a twisted ankle... possibly even more then an injury had my husband not caught her and she had fallen all the way down the stairs. In all her photos from that night she had to hop on one foot to take them because she didn't bring another pair of shoes. There is nothing more I can really do but warn people.
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December 2022 by Steph P.
rude customer service they stare at you the whole time your shopping... not to mention once i purchased my clothes she (owner) then seemed to be all friendly
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September 2022 by Anthony Gutierrez
Went in to buy my wife a gift Abigail was a great help she is so sweet and helpful was in and out my wife loved her gift
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September 2022 by Corinne Rydlund
This is for the Fashion Q in the Inland Center Mall. Horrible customer service. The associates were extremely rude. Their dressing room was out of order so my daughter could not try on dresses to see what fits and their return policy is exchange only. Ridiculous! I asked the unfriendly associate how are we supposed to know what fits if we can’t use the dressing room or buy them and return what doesn’t fit? She just shrugged her shoulders. They also began kicking everyone out 30 minutes before the store even closed! I’ve never had this kind of awful customer service from the other Fashion Qs.
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June 2022 by Mariana Gomez
I love this store since I was small and still shop there. Nice clothes and good quality
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March 2022 by Faye Nora
Nice clothes modern styles low prices and great customer service.
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December 2021 by Eileen Breen
Great merchandising..great 'looking' store! I drive an hour to shop here at least once a month. Good quality, fashionable, great prices.
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November 2021 by Alexa Chea
I love this place been shopping here since i was in middle school came here with my mom in elementary, so obviously it’s our go to store for everything. From shoes to pants to shirts to sweaters. If I could buy the whole store I would.
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October 2021 by Linda Marts
Great place to bargain shop. They had lots of clearance items.
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August 2021 by Melisa L.
Useless workers, their all rude! Especially Jacqueline!!! She was just standing there like and idiot.. Came here to buy, clothes first time at this store and the employees here do not give a crap about customer service.
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June 2021 by Mathean P.
Whenever I go there, I usually do not have any bad experiences. This is probably my 3rd time shopping there and I purchased a pair of pants there the other day. I asked the woman if I was able to return them just in case they didn't fit. (The fitting rooms are not open due to Covid-19) She said yes I am able to return them. I went there today and the other lady only gave me store credit saying I am not able to get my money back. Employees need to emphasize that they will only be giving out store credit instead of original form of payment. Some people (like me) do not shop there often! Very rude customer service as well.
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March 2021 by Myra M.
One of favorite stores all the newest fashions are here and they have plus sizes love love love
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March 2021 by Anissa Gonzalez
Good And Nice Quality Clothing It's The Only Store My Teen Granddaughter Will Shop At ?
