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January 2024 by Patty Gutierrez
Definitely prefer over other pharmacies… never had a problem with them and they are fast.
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January 2024 by Christina S.
I've scheduled 4 vaccines online over the last 2 months and had to wait over 30 minutes each time. Why take appointments? There's also an area of the counter indicating VACCINE CHECK-IN, but both times I started there I was completely ignored until I went to stand in the regular line BEHIND 5 other people who arrived after me. Today I arrived on time (again) and same thing. When I finally go to the counter I was told that the pharmacist was at lunch and I'd have to wait another 10-15 minutes (it was over 30 minutes total). Again, why make-believe to accept appointments?!
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January 2024 by John Coulter
Went to pharmacy today at 9:15am. Still closed. Says 8am. Trying to pickup meds for my mom.
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January 2024 by Amalia O.
James has great customer service, he always help me find anything at the store. He is very polite and very helpful. James in the store.
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July 2023 by Rick S.
I had great experience at CVS Pharmacy, all thanks to Ryan's exceptional service. He showed incredible patience during my return process and went the extra mile to help me, even when faced with difficulty. His patient attitude and friendly demeanor made it a delightful visit. Ryan's dedication to customer satisfaction truly impressed me, and I'll definitely be recommending CVS Pharmacy, thanks to him.
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July 2023 by Amber S.
Poor selection and the pharmacy is so slow.
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June 2023 by Eve U.
I rarely go into the CVS because they're always shortstaffed and never really have any merchandise. I'm surprised they're still open. However, today was ridiculous. There's one man running the whole floor! The line is backed up machines are failing him and people are complaining, not realizing that it's out of his control. You as a company should be ashamed of yourself because you have this man working alone and no one to back him. Not a manager not anyone! Whether they're on lunch, it doesn't matter because someone should be covering to give back up if needed. Normal stores who give a fuck about their employees, do not operate like this. You guys should be out of business, and that man that's working today around the time of this review, deserves a raise! Shame on you!
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May 2023 by Bryan M.
After searching the pharmacy area for take home COVID tests, asked an employee where they were. He told me that they were behind the front registers. The front register employee told me that I could not get them at the front register since I wanted to use my insurance. She directed me to the pharmacy line since they were behind the pharmacy counter for those using insurance. The pharmacy employee told me they no longer bill insurance for COVID self tests even though today is the last day insurance companies are required to pay for them. Went to Walgreens across the street and got them billed to my insurance without any problem.
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March 2023 by rjc686
Worst pharmacy. Never have any of the prescriptions order from my doctor. It's always on back order or not sold at the location. I'm always told to go to the Redlands pharmacy. They should close this store down if they never have the medication needed for the consumers. The staff is always rude. (Except the guy that works the front he is actually nice). Don't support this horrible pharmacy.
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March 2023 by JSB
Rude, unprofessional staff. We're living in crazy times, because there is no such thing as good customer service anymore.
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February 2023 by Pia L.
This is unbelievable.If you use the pharmacy (which I have) for 5 years, the service is atrocious. Yes, why do I keep going back? They don't order any brands for at least a delay of one week. They cause me so much trauma, that now every time I need to pick up a prescription , it triggers my PTSD. The quality of service is so bad this lack of customer service shows through all the Company's pharmacies, including headquarters, they will not even answer the phone. If I could give negative stars, I would give the Company a negative ***** stars. I know it is not the employees fault, but they don't report to management either.
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September 2022 by Scott G.
This is the worst pharmacy in the IE. They never have enough pharmacy staff on to handle the demand. Long lines and long waits always.
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September 2022 by Sandrakh 22 (Sandrakh1)
I scheduled a 1 o’clock appointment for a shingles shot. I arrived on time and was told the pharmacist was at lunch until 1:30. I left and came back at 1:30. The pharmacist was busy taking phone calls and filling prescriptions. She didn’t even have time to acknowledge me. I left without my shingles shot. why did they even allow me to set a 1 o’clock appointment when it was the pharmacist lunchtime? ???????
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April 2022 by Sergio Machado
Got my scheduled Booster shot here. Nemo was awesome in administering the shot, so informative and professional.And they still sell CD-Rs??! I'm not complaining, though. ?I just had to get the Bass bottle opener. Coolest thing.
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February 2022 by Patty Holliday-Hernandez
Always Accommodating and friendly all the clerks are amazing I don’t use this pharmacy but they seem very nice and helpful when I have a question