“I read and did my research of local banks in the area before I decided who I was going to choose for my banking purposes. As a veteran, I decided to choose Navy Federal credit Union. The process was fast and easy. I filled out an application online and received an email later on how I can submit documents to be verified. I could have uploaded it online or mailed it, but I am old-fashioned. I like to go in person. I made sure I brought all the documents, made sure the documents are recent and up to date to verify. I walked in and was greeted and let them know what I was there for. There was three people ahead of me. As I sat and waited in the lobby visual layout looks great, place looks clean and employees were professional interacting with other Members. I had the opportunity to have Brianna assist me. She was welcoming, professional, polite, verified my information and gave me my debit card on the spot. Explained the banking information and services and answered all my questions I had. Thank you Navy Federal credit Union!”
“I have nothing but positive experiences every time I go into this location or the Redlands location. Great customer service and a great place to bank. I have been a member for 4+ years now and I am much happier here than I was at any of the other big banks I once had.”
“I joined Wescom about 16 years ago and had and are having a great experience with the company and the team in Redlands California, The team is always helpful and timely, wait but your credit card department falls way short, We can do better .Thanks jr Waller Curtis”
“I came in on my lunch break for a replacement card and it was extremely hot. I was having a bad day and Cristy was very nice. She listened to my problem that had nothing to do with why I was there. I just appreciate the kindness when I was having a bad day. Give Cristy a raise if she has to be a counselor too. :)”
“I love this place. We refinanced our house through them and the service was very personable. I did not want to go with one of the big, impersonal refi companies. My son is now working with them to finance his first car.”
“I am writing this review to express my utmost gratitude and appreciation for the exceptional service provided by Benjamin Lopez. From the moment I approached the bank seeking assistance with my credit repair, Benjamin went above and beyond to guide me through the process and ensure that all my needs were met. He exhibited an exceptional level of expertise and knowledge in credit repair strategies, took the time to thoroughly explain each step of the process, ensuring that I understood the impact it would have on my credit score. His patience and willingness to clarify any doubts or concerns I had made me feel confident and supported throughout my journey. Not only did Benjamin possess comprehensive knowledge, but he also displayed an outstanding commitment to helping me improve my credit. He proactively researched my credit history and proposed tailored solutions to address any issues that were holding me back. His dedication and attention to detail in identifying opportunities for improvement were truly impressive. Benjamin showed genuine interest in my financial well-being and took the time to educate me on various financial management strategies, empowering me to make informed decisions for my future. In addition to his expertise and dedication, Benjamin consistently displayed excellent customer service skills. He treated me with utmost respect and professionalism, ensuring that I felt valued as a customer. His friendly demeanor, patience, and willingness to address all my inquiries made every interaction a positive and pleasant experience. In conclusion, I wholeheartedly recommend Benjamin at Alta Vista Credit Union to anyone seeking assistance with their credit repair or any other financial matters. Their dedication, expertise, and exceptional customer service set a standard that truly surpasses expectations.Thank you once again, Benjamin!”
“Great I had change and I was able to take my change and put it in the change machine andmoney was deposited straight into my account and there was no fee charge.”
“I have been with Arrowhead Credit Union in Crestline for about 28 years and have mostly had a positive experience. Even though they are going through an upgraded website application change that has had some issues, I give them 4 stars because in every new application, regardless of the institution, there is always a learning curve. The only issue I ever had with my money at this institution was with some bonds I bought from them and which I misplaced. They couldn't help me recover the bonds and that was a disappointment but other than that, I have been treated with the utmost care and respect.”
“Dolores in loan department is always a very pleasant officer to work with. I enjoy her professional attitude toward her customers. Thank you Dolores. I also would like the thank Madison for her professional advise on my loans with the credit union, she is very polite and listens to the customer without an argument, I had an issue with the Elmonte branch Mary to whom wanted to correct me as a customer it's not professional to not listen to a customer whom puts their money into the credit union. The new Costa Mesa branch has been the light of my life in the interest of the Customer since they opened that branch Thank you Costa Mesa for your extended courtesy and aide to my business matter and to my family.”