-
January 2024 by Juana M.
The drive through atm is always out of service. It's the only chase in Highland and it is never up and running. You can't go inside because the card scanner to open the doors is always out of service as well.
-
November 2023 by Torey A.
If you need an atm, don't go here. They only have one drive up atm which is out of service 90% of the time. And their card swipe to use the secure atm's in the breezeway doesn't work. So you can't access the atm's inside. This place does not maintain their equipment and is just an inconvenience to their users. Avoid this branch if you can.
-
September 2023 by Marion M.
This bank has not been able to keep their atm working for more than a month. It is an inconvenience and though they are generally nice it leaves a critical service unavailable. I don't know the why but it is not acceptable
-
August 2023 by Baltazar H.
service is good when the bank is open. but when they closed they leave the atms locked there's only one atm outside and sometimes it's not working. that's frustrating because you have to go far away from this branch to find another Chase atm
-
July 2023 by Genece M.
0 stars! Only one drive up atm that always has issues ! The card swip to go into location for walk up atms inside durning closed branch hours doesn't work. I come here sometimes because it's close to home, but avoid this location at all costs if possible because of the terrible atm experiences.
-
July 2023 by T G.
Went into branch to wire funds. I like they are very thorough with asking for more than just one form of ID. They were very patient with me with getting the wire information off their app on my phone. They wired the money and within an hour the receiving party confirmed they had the wire. Chase is a big bank and I'm not crazy about calling their 800 number. But the last time I called their 800 I got prompt service. I do like my chase Amazon credit card that gives me 5% off any Amazon purchases. I do know if I go into ANY branch of Chase that the people are very friendly and they will take care of my request. Thank you chase.
-
April 2023 by david p.
this branch in higland always got something something!!!atm not working!!!! not access to walk to the atm inside !!! waste of time driving all the way here for nothing !!!!! 0 stars!!!
-
March 2023 by Iris F.
Do NOT join Chase. They won't let me Zelle rent and deposit to my landlord. That's MY money. So frustrating. I'm switching banks first thing in the morning.
-
January 2022 by Tina H.
Took my mom to get another Debit card because she lost hers and to update her new address and information.I thought for sure that it was going to be a long and grueling process, but to my surprise...It was super fast!Employees were friendly and helpful.Got my mom all setup for her new card to be sent to her.
