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May 2024 by Ronald Bonneau
50 bucks in gas and their bathroom was locked asked for the key and she told me out of service. You all are thieves. No bathroom but you’ll take my money for gas. Don’t come here.
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December 2023 by T H
OK spot for gas.
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November 2023 by Danny Castro
So I had 20 minutes and thought I'd get a drink and pick up my mobile order across the street from mc Donald's but no the cashier took 15 minutes to take care of one customer while the other cashier just watched him figure things out on his own when she could've helped, needless to say I wasted money on a meal from mc Donald's thanks AmPm your customer service us the best, I see why people walk in and just take food and walk out, AmPm you owe Me
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September 2023 by Michael
When the two young guys are working don't expect any coffee to be made. 7:45 am and every canister is empty.Lots of homeless around too. One guy was sleeping 7 ft from the door.
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August 2023 by Cruise Chick
Very helpful & kind staff!
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June 2022 by Jose Navarro
Michael was absolutely delightful, definitely made the experience well worth it. His charming demeanor when my wife and I walked in, his story of his first time eating a tres leches cake… definitely a warm presence to interact with before going on a road trip. Well worth the trip inside!
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May 2022 by Arlene Stutz
This is my go-to gas station the staff is always amazing cant ask for a nicer staff clean well organized and open 22 hours f y i they do a 2-hour shut down 2-4 am if you go on a late night run I will call them first and make sure they're open so you don't go for nothing
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April 2022 by mickey alexander
I just started going to this location about 4 months ago. After the freeway construction got bad. I spend about 18 bucks every 3 days between gas and snacks for the kids. This will be my last day going to this location all over. 20 cents and an attitude. Yes people .20 cents. I asked for a bag during my transition. Then look up and see.20 cents alone on the key pad as the CSR is taking back my bag. Normally this would be ok. However I just paid the extra. 35 cents for the transition. Well..unfortunately this is most likely a franchisee location not a corporate location so really no point to call and speak with a manager. They just lost 120 a week in sales over .20 cents and a bad attitude.
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January 2022 by Violet S.
When going into a gas station after pumping, I typically expect a bathroom to be available, but NOPE, not here. They did the shoddy trick of putting up a "out of order" sign when I know damn when that it just means they didn't want the pesky peasant public folks to use it. This is the biggest problem that I have here. If you don't trust your customers right, you will pay a price. We will never stop here again when there are many other competitors like the Valero across the road or the Chevron nearby with much cleaner and spacious bathrooms. Covid protocols or not, your road trippin' customers have a right to expect a clean bathroom when they pay to use your products and services so ARCO, You SUCK.
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April 2021 by Faith Keiser
The staff at this ampm is very rude. I have medical conditions that at times I am not able to wear a mask. The old Asian man asked me to show him my medical records which is against ADA law. I am filing a complaint with the ADA
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April 2021 by Faith Barroso
The staff was very Rude I have a medical condition where at times where at times I am not able to wear a mask. The old Asian man asked for my medical records which is against ADA law. I have filed a complaint with the ADA
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April 2021 by Faith B.
Horrible service I have a severe medical condition where at times I am not able to wear a mask. Staff was extremely rude. Old asian man asked me to show my medical records. This is against ADA law. I have filed a complaint with the ADA
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January 2021 by rsdmom
I would like to file a complaint again the AM/PM on Baseline (27727) in SanBernardino County (Highland) , Ca.I Paid for gas at AM/PM (01/12/2021 aprox 2:00pm). I Went to car to pump. I Have medical condition. I suddenly Had an urgency to use restroom.I Went back inside to ask to use restroom. Girl inside said no. I told her it was urgent and I had a medical card to legally use the restroom. She said no, she is not allowed to let me.I had an accident. I Had to return to my car. I asked a male employee in the parking lot, if he could pump my gas because I was unable to get out of my car (I have disabled plates and placard). He said he was with another customer. I asked after he helped that customer and he still said no. * ADA law says that if a disabled person needs assistance pumping gas, they are legally required to as long as there is more than one employee there.I had to call my son to come and pump the gas so I could leave. My son went back in to ask them to turn the pump back on. Him and an employee got in an argument because they would not let his handicapped Mother use the restroom when it was apparently an emergency. They would not turn on pump or refund $30 they charged me for the gas I did not receive. I filed a police report for my $30.*I have an Urgent medical Notice Card for restroom use during Covid*I have disabled plates. ADA says all I have to do is ask an employee to pump my gas if unable (as long as there is more than one employee on duty) and they have to pump it.*They are the reason I could not pump my gas*They should have at the very least refunded my moneyInstead they just argued with my son and would not assist in anyway
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January 2021 by Pattie R.
I would like to file a complaint again the AM/PM on Baseline (27727) in SanBernardino County (Highland) , Ca.I Paid for gas at AM/PM (01/12/2021 aprox 2:00pm). I Went to car to pump. I Have medical condition. I suddenly Had an urgency to use restroom.I Went back inside to ask to use restroom. Girl inside said no. I told her it was urgent and I had a medical card to legally use the restroom. She said no, she is not allowed to let me. I had an accident. I Had to return to my car. I asked a male employee in the parking lot, if he could pump my gas because I was unable to get out of my car (I have disabled plates and placard). He said he was with another customer. I asked after he helped that customer and he still said no. * ADA law says that if a disabled person needs assistance pumping gas, they are legally required to as long as there is more than one employee there. I had to call my son to come and pump the gas so I could leave. My son went back in to ask them to turn the pump back on. Him and an employee got in an argument because they would not let his handicapped Mother use the restroom when it was apparently an emergency. They would not turn on pump or refund $30 they charged me for the gas I did not receive. I filed a police report for my $30.*I have an Urgent medical Notice Card for restroom use during Covid*I have disabled plates. ADA says all I have to do is ask an employee to pump my gas if unable (as long as there is more than one employee on duty) and they have to pump it.*They are the reason I could not pump my gas*They should have at the very least refunded my moneyInstead they just argued with my son and would not assist in anyway
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December 2020 by Jeffrey T.
This Gas Station is completely unmanaged. Every time I go here, at least 1/2 of the pumps aren't working, and the ones that work, won't take a debit card due to some computer error. This can be pretty annoying, at a time where you have to put a mask on to enter a store. I've never seen a gas station that has this many issues, which are neglected on a daily basis. Just go to Valero across the street. They don't seem to have any of these problems.
