Smart & Final is a store with good products and prices. It can come in clutch as a late-night option when other stores are closed. Overall, customers report good experiences, noting the store is always a wonderful experience for some. Service is generally OK, with staff members described as super friendly, wonderful, and kind. Management is also noted to be kind and helpful in resolving issues. However, experiences can vary. One reviewer mentioned a helpful checker who fixed an app issue, while another checker was less helpful. A separate incident involved a clerk in training who made an error with a return and forgot to provide a receipt, which the manager then helped retrieve. The management works to ensure staff learn protocols for returns and refunds.
A bit slow today. But they are always nice. The produce isnt always as fresh
July 2023
They always have what i need in stock. It's great that you don't need to be a member to get the discounts :)
August 2022
Always a wonderful experience at this Smart & Final. Yesterday I was helped by Yolanda C. and she was so wonderful and kind! Keep up the good work guys! You are appreciated!