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February 2024 by Jesse McAlister
I actually really like this place and lord knows I bring a ton of amazon returns to them. Super nice and patient too . Thank you
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January 2024 by Francis Gamache
Love the Hesperia UPS store.!!!!! All of the gals there are very knowledgeable and super fun to deal with. Give them all a pay raise for their hard work…. Whoop, whoop!!!!
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January 2024 by Dena Croteau
Overall all the employees are nice and helpful. But…Sarah….she’s sooooo helpful and never acts like she’s “put out” She takes the time to find an address or info I might not have with me even if there’s a line and she never acts flabbergasted. I really appreciate her!
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December 2023 by Brad Dustin
Very helpful and thorough
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December 2023 by Samantha Montoya
It was my first time mailing something out from the #6396 Hesperia UPS store. Arlene was absolutely friendly and she went out of her way to make my experience easier and affordable. I truly appreciated her help and kindness. Will definitely come back to this store to mail out my packages.
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October 2023 by L F
This store is a joke. How are you going to be a UPS store and decline taking packages because they are to big. I was told they would not take my package because it will not fit in the pickup carriers car because she has a little car. So if you have to ship anything bigger than a small toaster oven don't bother coming here it will be a waste of your time. Oh and they waited until I used their email service to print out the label before the told me the package was to big and I had taken the package in with me so they knew before hand and said nothing.
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July 2023 by Chris lucifer
It's possibly the worst experience I've ever had. The manager is beyond rude, and they are extremely rude. I took my business to the victorville location and loved it there.
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July 2023 by Britany Woods
Always love it in there. It's fast and efficient. The staff are super friendly and nice
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May 2023 by Andres M.
Employees are very helpful , location is super clean, their customer service is really good
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May 2023 by Diane B.
I'm downgrading my review because there is a woman here who has a miserable attitude, and never once does she EVER smile. Such a shame. The rest of the employees are nice, but this older woman with straight long dark hair seems like a very miserable person inside, to never smile. I've tried over the years to wish her a nice day, etc., nothing ever works to get her to act friendly. I actually started dropping off packages at other locations to avoid her. It's just not the kind of vibes you want to encounter while running your daily errands. It's gotten to the point that the unfriendliness is downright weird.
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May 2023 by Stoner King
The manager is awesome and friendly. She treated me with respect and was very helpful. I will be back because of her.
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May 2023 by Samantha Mckibben
There was a little bit of a line when I first arrived but they went through pretty quickly. The staff were very helpful and polite and friendly.
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April 2023 by Mary Beckett
We have all our packages for work & home shipped here. The staff is always very courteous and helpful getting big items to our vehicle. They are not perfect but no one is and they own their mistakes which is hard to come by these days.
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April 2023 by Joceline Lopez
The workers here are unbelievably slow. There’s usually a line out the door or wrapped around inside the store. I come here to do my Amazon returns every so often and I get frustrated with how the employees treat customers.Just today- the elderly lady in front of me was getting taken advantage of trying to mail a birthday card. They kept telling her a stamp for her card was $8 because ‘it’s a forever stamp’ the poor lady was so flustered and rightly upset. She decided to go to the post office to mail her card.
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March 2023 by Keith Cochrane
Love this UPS location. Friendly, professional service! Thank you Carlos for your assistance! Will definitely use this location again.
