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March 2024 by Tina Hunter
My time at T mobile Brain Was a great help his customer service was excellent
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February 2024 by Jose valdo
Came to T-mobile on Main St was helped by Ricardo and was provided with top tier service he was so helpful and was very patient with all of my questions
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February 2024 by Christian Arreola
Avoid this location
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February 2024 by William Kidnay
Good staff very helpful
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January 2024 by Yoseline Perez
Fae was very friendly! Took care of me and my dad when we were buying a new phone and answered all my questions ?
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December 2023 by Aurora Cervantes
Came to the store to pick up my new phone thru insurance,, the 2 employees were attending other clients, instead of making a quick question of what I needed,, they wanted for a long time until one of then finished with his client,, all this time waiting just to hear that I need to comeback tomorrow when the manager is there,, this wait could've be saved by asking a quick question when I got to to store..
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December 2023 by LaToya Young
Stopped by to get a charger for my cell phone. While I waited I thought about trading in my cellphone. Brian helped me explore my options. Not only did he help with my phone, he also helped me add on the extra benefits that I get with my plan (Netflix, Apple TV, etc.) He was very professional and knowledgeable of the different products. Me being so indecisive and not very tech savvy, he was VERY patient and kind!! I didn't feel rushed and even after spending all the time we did going over different specs for the different phones I didn't get any at the time! He was still very polite! I will definitely come back when I am ready for a new phone and hopefully Brian will be available to help me!!
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December 2023 by Eric MoonEyes Cortez
Paul has been amazing today, did his best to connect me with discounts and promotions as well as some troubleshooting. Highly recommended coming to this store for his help (:
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December 2023 by Denise Rutledge
Great store and fast service. Lisa helped out tremendously. I would recommend her to anyone. She has patience and shows kindness.
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October 2023 by Jonathan Flores
I don’t like usually doing these but I would like to take my time and acknowledge, Brian Flores. It’s crazy how I got help by this dude especially with the same last name. I came just to browse and see other plans they had to offer. He helped me and gave me a great offer. Being in the military I needed a plan that helps me overseas to communicate with my family. This men went step by step to help in getting a great plan and the new iPhone. I appreciate Brian hopefully your hard work gets acknowledge by your company.
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October 2023 by Brianna Gomez
110% recommend Brian! He went above and beyond to help me and my family which took the stress and headache of switching plans completely out of the way. Very helpful, knowledgeable and just amazing! Thank you a million, Brian!
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October 2023 by Damien Aguilar
Came in last week and had the best T-Mobile experience thanks to Fae she helped me get what I needed and was very nice, I would recommend this store for everybody
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October 2023 by georgia mullane
Metro by T mobile, NOT T MOBILE. Drove 45mins to get to a t mobile to reactivate an account and they couldn't because they're not t mobile UPON ARRIVAL. CHANGE YOUR NAME IN GOOGLE PLEASE. Now 45 mins to the nearest actual t mobile Edit to owners response: thanks for the reply, I don't see anywhere on google maps for your location across the road by Aldi. I even specifically asked the lady in this store where the closest actual t mobile was and she said the ONLY one was back 15 minutes back the way we came. I'm not sure why your stores aren't accurate on maps but not being from the area, it was a bit of a piss around hauling our trailer to 3 different stores that popped up when trying to find a T mobile.
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July 2023 by jk McDowell
Lisa went above and beyond helping me select my first iPhone and get everything set up for. Bought one for husband, coming back tomorrow she is going to do same for me. Great customer service and know hers business!
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July 2023 by Daniel Ybarra
I will say that I’ve had service for 18 years and I’ve never experienced the horrible customer service or the lies that’s I’ve experienced today. Don’t believe what these people tell you and I’d avoid this store all together. I dealt with Amber. She constantly tried to talk over me. She was telling me that I’d get a free watch with a phone upgrade. I told her that I don’t need the watch. She said that I’m not listening to her that it’s free. I told her I still have to pay for the line. So I don’t want it. But she wouldn’t listen to me. Then when I was purchasing the phone she told me that they don’t sell phones without me buying an accessory. I told her I didn’t want it. She refused to sell me the phone without me buying the accessory. I called corporate and they said that this was false. Stay away from this store and stay away from Amber.
