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June 2023 by Martha Cruz
Didn't get my refund because I owed Uncle Sam. Hopefully next year will be better.
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June 2023 by Alisia Navarro
Very nice and polite
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April 2023 by daniel vargas
Great service! Very knowledgeable.
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March 2023 by Jacqui Larios
Been getting my taxes done here for 7 years, Alberto always makes it such an easy and fast process! :)
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March 2023 by Juan Aranda
Everything would have been perfect but when I called for the price they said $60. When I finished my basic taxes with one of them they charged me over a hundred dollars.
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February 2018 by Juliana R.
This place is the worst ever so unprofessional I cannot believe it's still in the business. They tried charging me $600 for filing my tax return. I gave them a call and told them about my findings they explained to me that it was a computer error and for me to go back in the office and they would give me a new print out with the correct amounts that where $250 plus 39.99. after receiving my taxes I noticed that they took more money than what was stated on my print out so again I called and explain to them the situation. This time they said that they where supposed to have changed me $ 300 not 250. I told them that was not my mistake but there's. So they agreed to give me the difference. I have now been there 3 times for things that could have been avoided. my advice is that you would please check your paperwork make sure that they're not overcharging you and that you are receiving your correct refund amount. Also this place is now called Laura's insurance.
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July 2016 by Rebeca A.
My mother and I went to their location in Riverside to get our taxes done, they messed up on our taxes due to the most minimal error. They weren't much fans of picking up the phone and getting our problems fixed to say the least. Now we have to do all these unnecessary steps and waste our gas and time driving from here and there to fix this ourselves due to their mistake. PEOPLE DONT WASTE YOUR TIME HERE GO SOMEWHERE ELSE!!
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February 2016 by Brian S.
Eagle First is the best and most professional business I've encountered In the high desert! Sergio was a big help for all my needs and will continue doing business there. Thanks
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January 2015 by Aaron T.
I highly recommend going to Eagle First Ins, I have insurance with them and I really like the service from the agents there, they are very nice and professional, they are very affordable, Laura helped me save $50 a month when I switch to them. I also like to do DMV services because it's very convenient for me to go there and get my tags for my vehicles, the agents there are honest and respectful.
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January 2015 by Stef G.
If I could give ZERO stars I definitely would! This place is the most unprofessional, unreliable and most frustrating place I've ever come across. I was put on hold too many times to count. A call that should have taken less than 5 minutes took a total of 25 minutes to complete. The young lady I initially spoke to was laughing and having side conversations with others while conducting the call. I asked to speak to a supervisor and the man I talked to then was the most unpleasant person to talk to. I have never been so upset and annoyed in my life, you would think that a little more consideration for the client would be put into effect at this place. I DO NOT RECOMMEND ANY TYPE OF BUSINESS FROM EAGLE FIRST, unless you want poor service (to say the least).
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April 2014 by Chet A.
Will never do business with this agent or company again. I had them for ten years and never made a claim or a late payment. When I bought a new car I canceled with them and asked my agent what needed to be done. I followed all the steps that the agent told me to do. After two months I got a notice from collections saying I needed to pay them an extra $20 cancelation fee, $12 collection fee and a $5 processing fee. When I mention that an authorized representive guided me through the cancelation process they said that " even though THEIR AGENT was wrong, they didn't stand behind their agents mistake". So we paid it, BUT we will never- did I say never- we will never do business again. And we suggest you don't do business with them either.
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December 2013 by M H.
This place is a joke. I had my appointment at 09:00 and when I got here the only thing the employee that is working told me is to wait. It is now 10:20 and Laura, the one I have the appointment with is not answering her employee when he calls nor his text. Not Professional. Why make someone an appointment when the person is not even going to show up. I 110% do not recommend this location to anyone. Don't hire employees if they are not reliable.
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July 2013 by Laura T.
The Agents in Eagle First Insurnace svs corp. where very helpful, friendly and honest, they were very professional at all times and saved me a lot of money in my insurance. they have 4 locations to serve you.
