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January 2024 by 2 minutos con Orquidea . 2 minutes with Orchid F
Line for drive thru after houra ridiculously long .. fix the 2 atms outside and the door to go in the building
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December 2023 by Andrew Huante
This place is absolutely terrible about their ATM on the inside. The door that is supposed to allow you to get in is broken and it's been like this for years. They're ATMs hardly ever have fives or ones and it's really just a really bad atmosphere all around in this place
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December 2023 by Andrew Joseph
This place is absolutely terrible about their ATM on the inside. The door that is supposed to allow you to get in is broken and it's been like this for years. They're ATMs hardly ever have fives or ones and it's really just a really bad atmosphere all around in this place
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December 2023 by Crystal Manco
The employees that there so nice specifically Betsy and the guy at the door i would definitely recommend they are very helpful
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November 2023 by Raquel McKuen
This branch is absolutely horrible, first off when you go there you’re forced to use the drive thru ATM NO CHOICE which is a safety hazard because the lock the lobby doors which in my opinion is very stupid. Secondly when you’re forced to use the drive up ATM this is what you will see either a blocked lane because the ATM machines are either full or not enough money to dispense, then you can’t make a deposit because again the machines are full or empty. Since Chase has chosen to only put two full branches in the High Desert one on the extreme eastern part on Hesperia Rd the other in a Stater Bros grocery store which the store itself doesn’t open until 6 am and that’s just to get access to the Chase ATM and this one on Main Street which is always a major issue.
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November 2023 by Taras Kobzar
I had an issue with check deposit which nobody was willing to resolve, neither the clerks nor customer service. There was no problem in other banks. If you’re not a VIP client they just don’t care about you, afford yourself a better place to keep your money. There are certainly other places where you will be treated attentively like any customer should be.
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November 2023 by R.T. M.
This branch is absolutely horrible, first off when you go there you're forced to use the drive thru ATM NO CHOICE which is a safety hazard because the lock the lobby doors which in my opinion is very stupid. Secondly when you're forced to use the drive up ATM this is what you will see either a blocked lane because the ATM machines are either full or not enough money to dispense, then you can't make a deposit because again the machines are full or empty. Since Chase has chosen to only put two full branches in the High Desert one on the extreme eastern part on Hesperia Rd the other in a Stater Bros grocery store which the store itself doesn't open until 6 am and that's just to get access to the Chase ATM and this one on Main Street which is always a major issue.
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October 2023 by Vince V.
Long ATM lines. Drive thru always broken. After hours atm machine is inaccessible due to the card reader being broken for some time. The manager needs to be demoted and so does the district manager. This is so incredibly inconvenient and inconsiderate. Where is our over draft fees going to?
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September 2023 by Jasmine R.
Long lines for drive thru atm, and it seems like one is always broken. Lobby atm also closes very early. Very inconvenient service.
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August 2023 by Jose Rincon
This branch sucks!! There hasn't been access to the inside after hours ATM in months. What's the hold up??? Fix it!! Drive thru ATMs never work and the line is ridiculous.
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July 2023 by BC. 7
9 out of 10 times, their atms do not work, always out of service- you're lucky if only one is working, which means lines will be long as hell. Forget about swiping your card to enter the building- that doesn't work either, I hate this place. Enough said.
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July 2023 by Christian Cruz Diego
A nice lady attended me very fast and resolved my problems, I'm happy with the service of this office , thank you.
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July 2023 by sergio oblea
they lack ATMs, there is always a long line of cars waiting
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July 2023 by HII HELLO
ABOUT 40 MIN FOR THE DRIVE UP ATM CAUSE ONLY ONE WAS WORKING THAT LINE WAS SOO LONG & NO ACCESS TO THE WALK UP ATM I SAW PLENTY PEOPLE TRY & SWIPE THEIR CARDS TO OPEN THE DOORS BUT GUESS THAT WASNT WORKING EITHER ?
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May 2023 by Alexis DeAlba
I understand why people keep saying this branch has horrible customer service, I avoid this branch as much as I can but it’s the nearest to home so sometimes I have to stop by, I feel extremely frustrated and discriminated against , I had the same rep twice in the last couple of years and she always make it a hassle for me to do anything with chase, I have 2 accounts with chase that I opened with my California driver’s license with no problem, no where else do I have this problem but here, I have a work permit which allows me to get a drivers license , yet the same rep always asks me for my Mexican Passport or Mexican consulate card. I feel mocked and discriminated. No where else have I had this problem . Thank you for your horrible service ??
