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December 2023 by Naomi Lehner
Always honest and straight up. My go to guys! Thank you.
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September 2023 by Marcella Contreras
Came in due to a flat on our way to Vegas. The service was less then 20min. Staff was super friendly and helpful. So glad they were open on a Sunday.
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September 2023 by Willie Brown
IF I could give them a negative zero I would Im a trucker and I had stayed at the hotel Stay Sure Inn by best western.... Unfortunately Someone put a drill to my gas tank drilled 2 holes and stole gas ⛽ out my truck.. closes place was the firestone... The old man thats works the counter was flat out just rude and not customer friendly at all to me but was nice to the next guest after he told me to basically leave his store he couldn't help me... I guess I wasn't exactly the corporate color
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September 2023 by Nash B
I had just had eye surgery, and they put air in my tires for me
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June 2023 by Bill Maxwell
Had a blowout Sunday morning around 3am, got to the shop, and they had tire waiting for me when I got their that I had talked about o the phone, got it done as soon as I got their.great customer service and employees were ?
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April 2023 by Ruth Munnings
Been going here for 7+ years and the treatment my husband and I received today was beyond shocking and totally unprofessional to say the least. We came in to discuss an issue we were having with one of our cars that has ONLY been serviced with them. Our goal was to hopefully come up with some sort of resolution and both Brother's were so dismissive and rude and basically told us to sue them. Anyone can make a mistake even after being in business for 30 years, but we were offered nothing but disrespect. I normally don't bother with reviews but this situation today was warranted. So regardless of their 30 years in business these guys don't know everything and appear to be unwilling to address concerns that a customer might have. Or was it just because it was US they have an issue with. What goes around comes back around
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February 2023 by Amanda Laughlin
Not only did I get a great price,but fast and competent professional service. I was so impressed with the way that the place was ran with personal attention from the manager that I have made a commitment to only use Bear Valley Firestone for not only my tire needs for myself but also my company. COUPLES PARADISE ADULT SUPERSTORE. And my husband, Charles Laughlin , has also made the same decision because of his great experience there We even got a discount just for asking! And we spent over an hour calling everyone in town so we know they were the best!
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November 2022 by debra schwartz
I had a screw in the tire of my Chevy Tahoe, and losing air fast…BV Firestone fixed it in just a couple hours !
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August 2022 by Jihnel Santo Domingo
New tires and an alignment done here in just a few hours. Customer service was great. Highly recommended.
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August 2022 by Marci L.
Tire blew on the 15, BVF was able to source an affordable used tire to get me back to LA. They were fast and friendly - highly recommended shop, very helpful when help was needed.
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July 2022 by SHADOW NINJA
I worked for this family business in my early 20's and I can vouch that Bear valley firestone and John and Terry care about their customers and run a top notch shop. One of the best work experiences of my life was working for this business. Thank you bear valley firestone and the Walker family for bringing the high desert quality automotive care!
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July 2022 by Arnout Dieterman
These guys saved my holiday, rental got struck by a 4 inch nail, on Sunday these men do what rental road service cannot deliver: service, took them 15 minutes to swap my destroyed tire to the spare. Thank you very much Terry and son’s!
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June 2022 by Raizy Rosenfeld
Firestone is my new place! The service was great and staff were respectful and kind.
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June 2022 by Danielle D.
So thankful to live near a tire shop that is genuine, honest, and efficient. I purchased four tires from them earlier and after enduring a blow out at 30k miles, the warranty was honored for a new tire. At first I went to the one that was closer to my house and I was looking at $230 for a new tire that wouldn't match my other ones because they didn't carry Good year tires. I made the extra 10 minute drive and my wallet appreciates me for it. They had it fixed within 30 minutes and patched my other tire that had a nail in it for free. Their kindness and customer service has definitely made me a loyal customer for life and I will refer everyone I know to them, Thank you!!
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May 2022 by petra petra
It was a great experience to get my tire repaired at this location they are very friendly and best price in the High Desert!!
