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January 2024 by Sharon Paul
I have not gone to Massage Envy in Hermosa in a while due to a shoulder surgery. I went last night and had a wonderful experience with Amber. Her skill in massage therapy is excellent. I will continue to request her.
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January 2024 by Sherman Muhammad
Brandon is by far the best massage therapist that I have ever had and I’ve been to Burke Williams Glen Ivy, and none of those therapist can come close to Brandon
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January 2024 by David Broer
It’s always a comfortable and relaxing atmosphere. Sandy has made a difference in how I feel. She is attentive to my needs and focuses on my problem areas.
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December 2023 by Andre Walker
I love their vibe. Branden was amazing. Made me forget how I hate most people these days. I was so relaxed I forgot the world was a dumpster fire. 10/10 recommend.
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December 2023 by Ashley Lynch
I have been delaying sharing this post because I was not actually sure of my massage therapists name, until my aunt went into the location and asked a different person at the desk who pefformed my massage for that day (11/20).Background context: my aunt has a membership and had additional credits going unused, and gifted those to me. She made my first appointment, but I called and rescheduled for another day and I never got a confirmation email, call, etc. On the phone when scheduling I told the woman 2PM and she told me “see you then!” And that was the extent.-appointment time: I arrived shortly before 2pm and when I was greeted I was not told my appointment wasn’t until 2:30. I ended up checking in with the front desk after waiting ~20 min before they told me. Ok, fine, my mistake. I continued to wait and when it turned 2:40, I kindly asked if this was normal for an appointment time? 2 minutes later my massage therapist takes me back-Therapist experience pre massage: when my therapist took me back, full transparency, the room smelled like someone was eating fast food in there. Super off putting for a 80min massage. I asked if there was another room available, noting the smell, and my therapist rudely dismissed my claims but obliged nonetheless. After getting to the new room, I thanked her profusely to which her response was “NOBODY CARES” at an extremely elevated level. At this point I was very insecure about letting her perform the massage but i had severe neck pain so I went with it.During Massage : given my lack of comfort around the woman and her demeanor, I asked that I remain partially clothed and not to me touched in certain areas (stomach, butt, upper legs). To be clear, the only follow up statement from this should be “sounds good” except I was met with eye rolling and contention. During the massage, the therapist continued to violate the areas I explicitly asked not to be touched, and when i brought it up again she said “why are you so sensitive”. I was shook, at this rate I just wanted the massage to be over. There was attitude, lack of respect, and it was not a calming environment I was looking for. There were two times she adjusted my arms around the blanket and I was completely exposed on the top. She didn’t even bother to fix this, I had to fix it myself. Other weird notes from the massage include her turning the light on multiple times, discussing her personal finances with me (FYI she shared that atleast every month she’s late on rent - why do I need to know this?), and she also kept forgetting questions she already asked me. I had to repeat no less than 3 times that I wanted to focus on my neck due to a recent injury.Post Massage: when the massage concluded, I couldn’t help but feel like it was earlier than I was anticipating. My massage therapist abruptly left saying “she’s on break” and just leaving. After looking at my phone, I noticed it was only 3:51, and my massage was supposed to be 90min (80 min for treatment). Because she was late to get me from the front, my massage didn’t start until 2:50 at the earliest. So that means I was shorted 20 minutes.Checkout Process: after leaving the room and heading to the front desk, I asked the woman what the name of my massage therapist was that day to which she replied “Sarah” and I asked for a business card. When getting home and telling my aunt about the experience, she noted to me that there is not a Sarah that works there, hence leading to the unknowing who was my massage therapist that day and having to ask again at the office itself.FYI the woman’s name was actually Susan.I have contacted corporate with this concern but wanted to bring to the attention of my local community. If you value your mind and body, I would recommend going elsewhere.
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December 2023 by John St Rock
Brandon is attentive and professional. A great therapist. Mad therapeutic skills
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December 2023 by Rachel Thomas
Sam was great, and my skin feels good today. When I called to make the appointment, the receptionist told me that microdermabrasion was available, but my aesthetician doesn’t do that, so I was a bit surprised and disappointed in that, but the service I received was excellent.
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November 2023 by Karen Blanchard
Finally back at it after the world shut down for Covid. Massage therapist Sandy at Massage Envy Hermosa Beach is truly amazing.
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November 2023 by Julia Bingham
Elizabeth is my favorite massage therapist! She has the perfect touch, listens to what I want, and adapts throughout as needed. Definitely recommend!
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November 2023 by Judy Garcia
Davae is freaking amazing !!!!Again he never disappoints
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November 2023 by Katie Sindelar
Terrible customer service. Tried to cancel an appointment with 7 hours notice due to coming down with an unexpected illness and they insisted on charging me still despite my sole intention of trying to protect their staff. I would have thought that businesses would know better and treat customers better after everything we learned during COVID. Beyond disappointed.
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October 2023 by Robert Preston
Great experience. On time, professional, and good pressure.
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October 2023 by tanya rodriguez
Garrick has a great sense of what the client needs during their session. Thank u!
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August 2023 by Liz Torres
Debra does a great job at Massage Envy in Hermosa Beach. I am confident every time I go back that she is going to take care of me. I leave each session seeing radiant results in my skin. I also get compliments on how beautiful my skin looks. Debra’s experience shows in everything she does.
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August 2023 by TVS Studios
Truly enjoyed my experience and loved my therapist, Anjuli!! She was super knowledgeable and gave a wonderful prenatal massage!! I bought a membership before I left and will be back every month!!!
