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November 2023 by George Y.
I purchased a BMW Hybrid from HM around 2020, so this review is a bit overdue. The initial sales person whose was name I don't recall was for the most part pretty honest. His business partner who was a younger gentleman was a bit questionable, especially after I hired a mechanic to inspect the car. When an issue was discovered he seemed insistent that the issue was minor and that he would not cover the cost for repairs, which to my fault I probably should have walked away at that point, but I really wanted this car and went ahead with the purchase. Needless to say my own mechanic discovered major transmission issues and I ended up selling the car with a loss. Learned a hard lesson but hope this helps others be aware.
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November 2023 by Misha Whitney N.
Zach from Hermosa Motors is the most shady car salesman that I have ever heard of on almost every level. Stay far away from these people. I am pretty sure they are criminal at worst and at best not following regular car laws to be doing a dealership. I traded Zach for an old Acura. He wanted my designer purses. In addition, I gave him money. He wanted this to put up the funds for the new 2002 Mercedes that he ripped me off on. The other dealers in town knew what a lemon he was selling me and so did he. It was the most shady interaction. He made me drive out three times and told me each time that the transaction wasn't happening that day. Then I give him everything to trade, and sign over everything like a normal sale. He promises to do everything a dealership does and to register the car in his name. He did not and even as he sold the car to someone else. Zach is a gaslighting liar. To avoid the trouble he knew he was in in this and other shady deals he tried to say he just sold the car for me and that I'm weird or crazy. This is after texts he said he sold it at a loss and admitted he traded. I have proof of it all including other dealerships and cars men saying not to deal with him, and the horror car he sold me. This guy is bad. Stay away from his car dealership and Zach.
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November 2023 by Alicia Salvatierra
We bought a 2013 Chevy Suburban. It's a beautiful beast. Zach made the entire transaction easy. He communicated on his days off and left us in Brad's hands until he returned. This was by far one of the easiest purchases of a vehicle I've had EVER. Even after the purchase was complete, I feel we were taken care of.
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October 2023 by Charles Replogle
Zach was amazing --bought a wonderful Mini from him and the whole process was the best I have ever had. His support after was above and beyond as well, so I was very motivated to leave this recommendation.
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October 2023 by Samvel M.
I've had great experiences with Zach fixing and selling my G500. Zach is absolutely honest and professional, you can trust this guy.He saved me thousand of dollars.I spent thousands of dollar at previous repair facility and they still misdiagnosed my car and charged for this.Zach was able not only to figure it all out but helped me to get a refund for misdiagnosed recommended repairs.Look no further, this is the place to repair and sell you car.Highly RECOMMENDED!.
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October 2023 by Tim H.
Hermosa Motors and Zach were awesome. I tried to sell my car privately but got very few hits. I took the car to another popular consignment business in Hermosa Beach and still nothing. I took the car to Zach at Hermosa Motors and he had it sold in less than a week. I got what I was asking for - transaction was easy! If you are consigning your car don't waste your time anywhere else - these guys are fair and they are on it! 5 stars!
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September 2023 by gustavo martinez
Went in to look at ML350 2009, black, beautifull...it has hust sold!! But Zach quickly puto me onto an ML350 2011, just beautifull car. Drove it, came back, pacted a very good price and drove it off the lot. Zach is a good salesman and knows what cars can sell. No complaints here, to the contrary, very appreciative of having dealt with Zach and Hermosa Motors.
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September 2023 by Wilson Funz
This place is the worst dealer I ever experienced the guy is a bully and so unprofessional it’s incredibly!! Do not trust this place the cars have hidden problems that eventually hit your wallet. Complete fraud….
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September 2023 by Paul Tierney
Bought a truck, within the first week it threw a code. I had to bring it back to them anyways to fix an a/c leak that was promised to be addressed so I mentioned the code while I was there. They cleaned the sensor, cleared the code and sent me on my way. It threw the code again the next day, so I just replaced the part. A week later, I realize that it is leaving oil spots everywhere I go. I contact them and they say it's not covered under warrantee. A couple of weeks later I drive the truck on it's first 70 mile trip. Half way into it, the truck goes into limp mode. I tried to contact the dealer, but I get crickets. Brought it to a mechanic and he tells me it's going to be a $3500 fix. Just bad business.A month in and I'm already looking at $5k+ in repairs.steer clear of Hermosa Motors unless you have your own mechanic come in and take it for a 150+ mile test drive.
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July 2023 by Grace W.
Absolutely fantastic experience here. Zach was up front, friendly, and fast in selling me my Prius C. The car was in great condition and as advertised, there were no hidden fees. He talked me through the convoluted process of buying a car and got me out of there in record time at a great price. HIGHLY recommend
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May 2023 by Carrie Kimball
Can't say enough amazing things about Zack!!! We purchased from Idaho and he had his work cut out for him! He without a doubt exceeded our expectations and made our first auto purchase/delivery from out of state way easy!!! Hit him up! He truly cares! Thank you so muchhhh Zack!
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May 2023 by Bonnie A.
My State Farm agent referred this spot to me to sell my truck. Consignment was needed to make more money on it. From the start they were very professional, communicated very well on how it all works and sold my truck within 2-3 weeks for what I needed!I'm still in shock it's paid in full!Thanks so much I'll use you guys again for sure!
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April 2023 by Rory M.
I bought a Used Mini three years ago for my girlfriend and was a bit reluctant. Zack told me if I ever needed to sell it in the future he would help me out. Fast forward three years later- I had to sell it and Zack was a man of his word. He helped me recoup most of the value and was incredible to deal with. Honest, truth worthy, responsive. Highly recommend working with Hermosa Motors.
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February 2023 by Elnaz Shahla
Zach was extremely helpful and responsive in answering all my questions and concerns regarding a car I was interested in. What really stands out is that he takes the time with each customer to provide a personalized buying experience. Although I did not end up buying a car with him, I recommend his dealership in terms of extensive experience, stellar customer service, and beautiful selection of vehicles. All of the used cars are in outstanding shape and the prices are competitive with other used car dealers in SoCal! You can rest easy knowing you'll be in great hands doing business with Hermosa Motors
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November 2022 by Gregory R.
I normally buy new cars from a dealership, soI had the normal reservation about buying a used vehicle. I found a truck on CARFAX and reached out after hours inquiring about the availability. Made an appointment to come take a test drive for few days later. Zach called and texted me back and was upfront with me which I appreciated. He was VERY busy that Saturday morning when I showed up. My wife was with me and she happened to speak to another couple that was there selling there car to Zach. They had some very kind words about Hermosa Motors and Zach. It appears they were repeat customers which is always a good sign. Because he was so busy with potential customer. He let me take the truck I was coming out to see for a test drive, made a copy of my CDL, then handed me the keys and said... "take it out for a drive and take your time for as long as you want"... That gave me ample time to test drive it to my satisfaction and to check out all of the necessary important features. When I pointed out a few cosmetic things, he said he would take care of that, with out me even asking. He had the few items taken care of to my satisfaction and the truck was ready when promised. Overall VERY GOOD experience and enjoyed speaking and dealing with him throughout .
