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March 2024 by Neil Wagner
My recent experience at 24 Hour Fitness Hermosa was not only disappointing but also deeply concerning.As a dedicated member of 24 Hour Hermosa for years, I have faithfully visited every Friday on my day off to enjoy basketball and exercise.Yesterday while I was playing basketball, I encountered two individuals whose aggressive and disrespectful behavior quickly escalated into a threatening situation.Despite attempting to accommodate their use of the basketball court by shooting on a different hoop to avoid conflict, these individuals persistently disrupted my workout, making it clear that they believed they were entitled to monopolize the entire space. When I politely expressed my frustration and asked for some consideration, their response was hostile and confrontational.The situation reached its peak when one of the individuals aggressively confronted me, insisting that I leave the court immediately. Despite being a paying member and having every right to use the facilities, I found myself in a deeply uncomfortable and unsafe position.I promptly reported the incident to the gym manager and staff, expecting them to address the situation and ensure the safety of all members. However, their response was shockingly inadequate. When I returned to follow up on the matter, the manager avoided me and retreated to their office, while the staff member on duty refused to engage with the issue and directed me back to the manager.This complete disregard for member safety and lack of accountability from the management of 24 Hour Hermosa is unacceptable. As a paying member, I expect to feel safe and respected while using the facilities. However, this experience has made it clear that 24 Hour Hermosa is not capable of providing such an environment.Furthermore, I've noticed a concerning decline in the cleanliness of the gym and the maintenance of its equipment. The facility has become increasingly dirty, with trash left lying around, the restrooms are disgusting, and equipment not properly cleaned or maintained. It's disheartening to see the deterioration of a place that was once a cornerstone of my fitness routine.Lastly, I can't help but notice the generic responses from the gym's management on all these online reviews. Despite numerous complaints and concerns raised by members, the management seems content to offer superficial acknowledgments without taking any meaningful action to address the underlying issues. I've already contacted the gym through their provided link for feedback, and the lack of a substantive response further underscores their disregard for member concerns.In light of these experiences, I can no longer support 24 Hour Fitness. I refuse to continue supporting a gym that fails to take complaints seriously and prioritizes profit over member safety. I will be cancelling my membership and strongly urge others to reconsider joining 24 Hour Fitness Hermosa Beach.
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March 2024 by AA OO
3 people in the front desk joke around and the bathroom stink and dirty they should go and clean the restroom ridiculous
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March 2024 by kelsea hudson
This is my favorite 24 in the area. Shoutout James for the consistent good service
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March 2024 by Francisco “Franky” Quintero
Ok. That’s it. I can’t stand how dirty and just unsanitary this place has gotten. I’m coming in Monday to cancel my membership. These gyms are making so much more money now that fitness is a popular topic. How is it that this place goes weeks without cleaning. Dust hair and grim on all the machines. Don’t get me started on the disgusting bathrooms. I’ve been coming here since 2012 and I can’t anymore.
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March 2024 by Erik Chacon
James is an amazing worker he's the best work fast and when I have any questions he is able to answer my questions fast and he is very polite keep the bro here?!!!
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March 2024 by Daniele Favaro
Men's restroom doesn't seen to get cleaned enough as it continuously stinks like pee. Disgusting ?
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February 2024 by Russell Faulkner
This is my 2nd negative review in the last 2 weeks. I'll be cancelling my membership today. The bathrooms are positively disgusting. THEY DO NOT CLEAN THEM .. EVER!! The same Nasty scum in the sinks and urinals for months. The stench of piss is unbelievable. It has to be a health code violation. If you can't even respect your customers enough to clean the bathrooms then you will continue to lose long time customers (like me) and the place will just be over run with Gen Z punks who can't afford anything more. Good luck with that.
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February 2024 by Russ Faulkner
The equipment is fine and what you’d expect at a large gym, THE PLACE IS DISGUSTING!! They don’t clean the bathrooms EVER!!
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February 2024 by Josh Castillo
I’ve been to this gym many times at different hours. Of course the later the day the more the disorganization of weights, but no. I switched my routine to come at 5 am and I kid you not, after 5:30, 30 minutes after opening, all the weights are missing and not placed back. I don’t know if it’s the entitlement of my fellow neighbors or what but it blows my mind. Getting a workout here properly can be difficult as it’s busy or machines are broken. Too bad it’s the only commercial gym around because we get everybody from all over. Don’t even get me started on the parking…
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February 2024 by Dillon Van Metre
Most disgusting facility I’ve ever been to. I grew up in the South Bay and used to come here all the time as a youth. This gym has completely gone downhill. Sauna is filthy. Hasn’t been cleaned in months. Management flat out lies about it too. They have a sign that says no shoes yet the floor hasn’t been cleaned in weeks. I got athletes food from it once already so I refuse to not wear shoes. Unsanitary and unhealthy facility that should really be shut down at this point. Cough drops and trash left on the workout floor for weeks. Nobody sweeps or maintains the weight area. It’s not even open 24 hours anymore. It’s safe to say I’ll be cancelling my membership to this “gym”. I DO NOT RECOMMEND COMING HERE.
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February 2024 by Kyle Sopko
I’ve been coming to this gym since July 2022 mostly due to proximity and cost. You totally get what you pay for here… it’s definitely the most value friendly gym in the area. Most other gyms are double the price. There is always broken equipment and it’s incredibly crowded during prime time hours. I personally have never been to a less clean gym, the bathrooms and locker rooms are disgusting. The staff knows that they will retain members regardless of the condition of the gym due to the cost of other gyms in Hermosa / Manhattan. I used to belong to another 24 in pacific beach, San Diego where I would always see staff cleaning around the gym, forget about it at this location. Other than cost, they do have a working steam room and sauna which is great. If you’re like me and can’t justify an expensive gym membership this is your spot.(No need to comment on this how you “missed the mark” nothing will ever change here in terms of cleanliness.)
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February 2024 by Matthew Hayner
I've been going to the location on and off for years. Good space, and decent equipment. However, the bathrooms, especially the men's down stairs, need a refresh. For now, do a sweep with bleach 2-4 times a day and it would smell cleaner at least and get all the hair out of showers. It get's the job done, yet it could and should be a lot better considering the area and caliber of other gyms in the area. Up your game 24, please.
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February 2024 by Mark G
The bathrooms and haven't been updated for years. Also why it called 24hr Fitness, they're not open 24hrs a day? Did corporate not get the memo that covid is over? I guess it's like the rest of the scred up world, pay more and get less!
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February 2024 by Clayton Mcminn
This is by far the biggest dump of a gym I've ever been to. This gym is nestled within one of the wealthiest neighborhoods in America and it is a literal dump. Everything about this place is falling apart. Worst of all are the restrooms. The second floor men's locker room restroom, where the urinals and toilets are located, smell like a back alley piss station that you would find in skid row. The smell is so pungent that it makes you gag. I've been coming here for 8 months and it's only gotten worse. The mirrors still have the same sweat marks on the front months ago. Honestly, there is just too much to detail about. It's horrible...
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February 2024 by Cynthia Wilkinson
A lot of the elliptical machines don’t work and the ones that work make a terrible noise when you use them.Yesterday (Thursday) there were dirty paper towels all over the floor. I don’t get how since last Tuesday there were no paper towels no where to clean the machines after we use them.On my second week training a strange guy approached me to tell me that he “wants me” definitely not the only creepy guy I have seen at this gym.When you arrive some of the desk stuff are very nice and some others won’t even lift their face to say hello because they are too busy on their phonesCalled to find out about personal training guy was mad I didn’t say yes like it was an obligationVery disappointed.You can still work out here some machines work and they have a lot even though it can be crowded at times it’s still usable. I hope they take this reviews into consideration to improve. The space isn’t bad they got potential but in my opinion they need to try harder most of the reviews are this bad sadly.
